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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

California
1 review
0 helpful votes
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It was very easy to navigate this Survey and easy to see the print

Date of experience: February 16, 2022
North Carolina
1 review
0 helpful votes
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My experience is in the middle
March 19, 2022

My experience is in the middle. I will just wait and see what happens because there are so many scams everywhere.

Date of experience: February 16, 2022
Oregon
1 review
0 helpful votes
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You sent me nothing new
March 19, 2022

You sent me nothing new. Same as I always get. Zero Info

Date of experience: February 16, 2022
New Jersey
1 review
0 helpful votes
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Good
February 17, 2022

Good - seems simple enough. Not very complicated to try

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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No experience, just finished completing the questions.

Date of experience: February 16, 2022
Georgia
1 review
0 helpful votes
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I thought I would get the results when I finished, now I will be getting a lot of calls I don't want

Date of experience: February 16, 2022
Florida
1 review
0 helpful votes
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You have to wait till the lenders contact me for find rates.

Date of experience: February 16, 2022
California
1 review
0 helpful votes
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So far so good, but I haven't got to see any results yet, so we'll see…

Date of experience: February 16, 2022
Tennessee
1 review
0 helpful votes
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I thought email only conformation would come through

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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What is there to rate
I have no answers or guidance

Date of experience: February 16, 2022
New Jersey
1 review
0 helpful votes
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I was looking for an approximate payment amount. I hate that the lenders will start to call.

Date of experience: February 16, 2022
Arizona
1 review
0 helpful votes
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I expected rates once this information was completed. Now I have to deal with unwanted calls and emails. I will be blocking them.

Date of experience: February 16, 2022
Texas
1 review
0 helpful votes
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I'm concerned about closing costs and after processing the new loan at a much better rate that I will owe more on my house. My credit is over 800. I don't want to waste my time with a loan that will cost me anything out of pocket or owe more on my home.

Date of experience: February 16, 2022
New Jersey
1 review
0 helpful votes
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I need my interest rate lowered, I make my payments. Just the rate is so high.

Date of experience: February 16, 2022
North Carolina
1 review
0 helpful votes
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None yet but since it is 8:10 pm, I do not want any calls tonight or early in the am. If u start early, I will not answer them.

Date of experience: February 16, 2022
Florida
1 review
0 helpful votes
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I haven't even had 30 seconds to check it out yet!

Date of experience: February 16, 2022
Pennsylvania
1 review
0 helpful votes
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I already have Rocket Mortgage, so don't continue this any farther. Thanks!

Date of experience: February 16, 2022
Minnesota
1 review
0 helpful votes
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I was offered several opportunities from different companies but I had to fill out the same information over and over as i moved from site to site.

Date of experience: February 16, 2022
Mississippi
2 reviews
0 helpful votes
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Good job with helping me find a new house won't get in on buying

Date of experience: February 16, 2022
Pennsylvania
2 reviews
0 helpful votes
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Wasn'tlooking for click-bait, just an answer to whether I would qualify for the promise to lower my payment because of Gvt program. This isn't a program, it's refi. Not what I was looking to do.

Date of experience: February 16, 2022