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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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My husband died in 2013 and it have been hard for my paying all of the bills alone.

Date of experience: February 23, 2022
Maryland
5 reviews
0 helpful votes
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So far, my experience is quite positive
February 24, 2022

So far, my experience is quite positive. I am just looking forward to finding out about the cost of refinancing.

Date of experience: February 23, 2022
North Carolina
1 review
0 helpful votes
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I didn't want numerous calls
March 25, 2022

I didn't want numerous calls. Your ad us misleading as I thought you'd show rates for the area based on good credit

Date of experience: February 23, 2022
Pennsylvania
1 review
0 helpful votes
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Bombarded by Loan reps
March 25, 2022
Updated review

Seconds after requesting info I got multiple calls and still coming

Date of experience: February 23, 2022

Not sure about
March 23, 2022
Previous review

Not sure about

Date of experience: February 21, 2022
South Carolina
1 review
0 helpful votes
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So far, everything has gone smoothly
February 23, 2022

So far, everything has gone smoothly. After the death of my husband, I am trying to decide on possibly selling my home in South Carolina and moving to or near Atlanta, Georgia to be near my daughter and grandson and family.

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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Can you please loan me about $125,000 and put a down payment on a house I'd appreciate it

Date of experience: February 23, 2022
Colorado
1 review
0 helpful votes
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Not so good because I don't want a bunch of lenders contacting me

Date of experience: February 23, 2022
Florida
1 review
0 helpful votes
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I do not want to be bothered play multiple phone calls and that's exactly what this look like it's going to be

Date of experience: February 23, 2022
California
1 review
0 helpful votes
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I HAVE NO OPTIONS EXCEPT TO WAIT & ACCEPT PHONE CALLS WHEN I AM ONLY SHOPPING RATES AT PRESENT TIME & NOT READY TO BE PRESSURED, ANNOYED, ETC... I WOULD HAVE PREFFERED A LINK TO THE RESULTS THAT I COULD VISIT & COMPARE AT MY LEISURE.

Date of experience: February 23, 2022
Michigan
1 review
0 helpful votes
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I'll give my true rating when I've completed the application process. Thank you for possessing my request. I'm looking forward to my possibilities

Date of experience: February 23, 2022
New Mexico
1 review
0 helpful votes
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I keep getting messages u can help me with refinancing my Mobil home but then I'm denied

Date of experience: February 23, 2022
North Carolina
1 review
0 helpful votes
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*******464
February 23, 2022

*******464

Date of experience: February 22, 2022
New York
1 review
0 helpful votes
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This site so good
February 23, 2022

This site so good. But some from site so bad. Pls solve this for best service

Date of experience: February 22, 2022
Illinois
1 review
0 helpful votes
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I just followed the prompts and was so quick and easy and thank you because at times it could be frustrating and confusing.

Date of experience: February 22, 2022
Tennessee
2 reviews
0 helpful votes
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Helpful mannerisms interested in me and so far have made this old woman a very happy lady

Date of experience: February 22, 2022
Pennsylvania
1 review
0 helpful votes
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The experience has been very stressful. We are senior folk trying to save some money. Hope we can get some help.

Date of experience: February 22, 2022
Michigan
1 review
0 helpful votes
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I like quick results and please don't call me communicate thru text or email. Is I'll not answer by phone. If I see something a lender I like I will reach out.

Date of experience: February 22, 2022
Indiana
1 review
0 helpful votes
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It's all right so far
I am just doing some research

Date of experience: February 22, 2022
Texas
2 reviews
0 helpful votes
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Thought you were going to show me how to lower my mortgage payment thru the government programs not refinancing my house. Pretty tricky but you got me. My is now ringing non stop. I don't want to refinance. Thanks for tricking me

Date of experience: February 22, 2022
Texas
1 review
0 helpful votes
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I would like know is it possible to refinance your home and take about $5,000.00 out in equality. If so is this possible.If so do you have to pay back the 5,000.00. I"m' trying to lower my mortgage payment to $600.00. I'm paying $845.00 for the last 16 yrs. With interest rate of 5.00 %.

Date of experience: February 22, 2022