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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Hiram S.
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Mi wanted to reads more about the program article was talking about not be contacted by a bunch of lenders continually.

Date of experience: March 1, 2022
Nevada
1 review
0 helpful votes
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Mane like giving my phone number, before I know the rates. Too Many will call.

Date of experience: February 28, 2022
Florida
1 review
0 helpful votes
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Seems hopefull! I would love to get some cash back as my wife and I could use some $ and relax for awhile. Thank You

Date of experience: February 28, 2022
Florida
1 review
0 helpful votes
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An upfront statement that this is a re-mortgage plan would have been mite reputable!

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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I thought this idea is very nice. Thank you for help me

Date of experience: February 28, 2022
Georgia
1 review
0 helpful votes
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Simple to understand
March 1, 2022

Simple to understand. Easy directions to follow. Looks promising.

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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I thought this was a govt program but it seems like it is just a refinance solicitation that is cleverly veiled. That is not going to pay off my home magically or cut my payment by $350 per month

Date of experience: February 28, 2022
North Carolina
1 review
0 helpful votes
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Spoke to Jack w Rocket Mort & he is n So CA & I am a native of So Redondo Beach, when growing up. He was kind & interesting & not pushy, as if he had been, I would erase his #!

Date of experience: February 28, 2022
Tennessee
2 reviews
0 helpful votes
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Nice
March 1, 2022

Good experience and unlike others I have tried they have quick servers

Date of experience: February 28, 2022
Washington
1 review
0 helpful votes
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Dont know cause dont know answer yet for lower house payment rate.

Date of experience: February 28, 2022
Kentucky
1 review
0 helpful votes
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Have been widow 2 years and need new windows and driveway fixed. I fall very easy. 3 surgries in 2 years bones are very soft. I really need help from somewhere. THANK YOU

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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Can't ask questions until after I fill online info out.

Date of experience: February 28, 2022
California
2 reviews
0 helpful votes
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Would rather be given rate instead of you giving my...
March 30, 2022
Updated review

Would rather be given rate instead of you giving my info to prospective clients.

Date of experience: February 28, 2022

They DONTtell you you rate
March 19, 2022
Previous review

They DONTtell you you rate. They just gin
Ve your info to the same mortgage lenders every other online refinance ads give you. Nothing insiteful. Just another hook. Because all the ads are the same i rated them all the same, average or 3 stars.

Date of experience: February 17, 2022
Mississippi
1 review
0 helpful votes
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Process super smooth quick!
February 28, 2022

Process super smooth quick!
Curious for the potential

Date of experience: February 28, 2022
Georgia
1 review
0 helpful votes
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I probably owe too little amount for them to bother with but?

Date of experience: February 28, 2022
Sweden
1 review
0 helpful votes
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Waiting to see what happens next
February 28, 2022

Waiting to see what happens next. Am a Vet, any saving would be appreciated.

Date of experience: February 28, 2022
Nevada
1 review
0 helpful votes
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I cant see what I'm typing because this site won't let you see. The site wasn't easy to navigate the site. 1 And the first thing when I first get connected, is your "rate your experience" kind of deal. I haven't even got to use the app and you're asking me how I like it? Why don't you wait until the user has the ability to interface with the app before you ask a user

Date of experience: February 28, 2022
North Carolina
1 review
0 helpful votes
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Please don't overload my phone with hundreds of phone, please notify me by E-mail only until I find one of you that may interest me! Thank you John.

Date of experience: February 28, 2022
Pennsylvania
1 review
0 helpful votes
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Looking to get a better interest rate
February 28, 2022

Looking to get a better interest rate. Have 3.625 percent loan right now. Want to try to pay off house quicker

Date of experience: February 28, 2022
Oregon
1 review
0 helpful votes
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I am so happy too your joining system. I satisfy this side. Thank you...

Date of experience: February 28, 2022