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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
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If was easy & quick; however when you ask for an address it is unclear whether you are asking for a current address or the address of a potential home which someone would like to purchase. If the latter then how do you know if that's the address you will definitely purchase or if you have to continue looking because someone beat you to the punch before you even had a chance to make an offer?!?!?!?!
I will give you a 3
I would have given you a 5, however, as soon as I push the next button many many calls received. I do NOT like this at all!
Would be better if rates would show or numbers to call.
It was very easy to fill out the application and understanding
I just wanted to see some rates... now the sharks are going to be calling me for the next 4 mo. You guys suck. Bait and switch!
Quite easy-to-use actually and it really only took 2 minutes.
Quick however no lenders listed are in my area. Would like local lender
Easy to enter info but your to quick to ask how my experience is so far
Did not get any information on government assistance
I only inquired let's see if you can help. It would be great if you could
Good because answering the questions doesn't take a lot of time.
Why is it that you 'redirect'don't want refinance!
Being little bit tough but trying to make it through.
Haven't been able to find out what is going to happen
Good easy to use site. Hope we are able to work with us.
Your response, so far, was very quick; and precise.,
I want to pay it off faster as I'm 83 yrs. And do not want my children to worry about it
I Didn't know about this program until just recently I also have a rental property that I need to refinance if I can
I am not computer smart and anything related to computers is hard work for me.
Okay, but how much more information must l give before finding out what l could save?
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members