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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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We are under wellsfargo modification program and I am thinking may be, go on refinancing to see how much lower mortgage we have to pay a month.
Straightforward questions. Not difficult. Concerned about sharing my personal info.
Easy to apply Now let's see what the offer is and the process
I wanted to know about $350 off my mortgage. Curious is this a bate and switch tactic. I have to refinance in order to find out if I get $350 difference
I have only did 1 refinance on my own.
I did refinance before with my late husband.
Not sure yet; barely began. However, I do not want phone calls! Sorry, but I gave you a number we had a long time ago for that reason. I will call you, if I want more info so please honor our wish to not be called. You may send snail mail to our address given or to the email given but, please do not flood the email address. I rarely check email, therefore snail mail has a much better chance of being read! Ty, Tuppy (an aka name)
Just led to phone calls without providing any information
Very interesting I'm anxious to get my information on how to reduce the years on my mortgage
Only problem is we get so many crap calls, we seldom answer our phones unless we know the number... it would be better if we called them.
Only wanted information sent to email not harassed daily by phone calls
I don't want to be called! This is extremely deceiving.
From the beginning it is to believe your company would explain about the government program to lower your mortgage. This such a scam. I just refinanced my home. I am interested in cutting my mortgage, not refinancing. Maybe this could be listed as bate and switch. In todays world you and others are called SCAMMERS. DO NOT CONTACT ME AGAIN.
You falsely advertise a government program for lenders fishing for leads. Not what I signed up for.
You are con-artists with nothing to offer but a gimmick to skim some percentage from actual lenders; legislators must be in on the con or they would pass laws to make you reveal honest crucial information. You aree but predatoers.
PHONE BROKEN ONLY RECIEVE CALL DAD NEEDS HELP HE LOOSIG IT MOM PASSED AWAY 1 WEEK 30 K DOWN AND MY TRUCK TOTALLED
NEED HLP
DONT MENTION TRUCK
TELL HE WON A LOWER RATE
*******471 MAX MORADO
LAST NAME ALSO nAVA ME ******* KEEP
SECRET SECURE
TANGO WISKEY
I expected information about the program and eligibility, NOT to have my information sold to vendors.
I am very happy to register on this site, thank you
Quick and easy so far, hopefully the rest of the process will be as easy.
So now you got my i fo and sell to a bunch of lender, so what? You expect 5 star for that?
Your bull$#*! ad on the news site implied this was some
Sort of government program.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members