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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Doesn't really appear to be a VA loan provider! Through a Internet link

Date of experience: March 21, 2022
Florida
2 reviews
0 helpful votes
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I didn't finish reading entire evaluation b4 phone...
April 20, 2022
Updated review

I didn't finish reading entire evaluation b4 phone ringing.

Date of experience: March 21, 2022

I thought this said Government Program!
April 1, 2022
Previous review

I thought this said Government Program! Now you are going to inundate me with calls! Wow! Which "lender" is the Govt? Why do they have to call? Because I'm going to be told I don't qualify because I don't owe enough on Mtg? That's the idea of refinancing, I don't have money for repairs! Can I buy a $350,000 home & be eligible for lower interest rate? What about those living in Public Housing? Can you build something that nice & cheap for me? No taxes, no insurance, no maintenance, no problems? Or because I can barely get by, you want to wait until I die & grab up what I've been paying for? Are there any monies for white Public Housing? My grandchildren said they feared for me living with all those criminals in the ones locally! And, can a charity pay my electric & water bills & can I get food stamps & all handouts so I can buy a new cellular phone? My charger won't work & I've only had Apple phone a year & a half & it doesn't put calls through a lot (Verizon), the volume is so low at max, I can hardly hear it. It's ludicrous! I should have laid on my back & had a bunch of babies govt paid for. I was damn stupid, I worked! I think it's time I got some kind of gift from govt. I want to live in $350,000 home. Can you arrange that? Or at least be honest in advertising? Too much to ask?

Date of experience: March 2, 2022
Washington
2 reviews
0 helpful votes
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The only experience I've had is what I've done you've done nothing

Date of experience: March 21, 2022
Wyoming
1 review
0 helpful votes
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*******556
March 21, 2022

*******556

Date of experience: March 21, 2022
New Jersey
1 review
0 helpful votes
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Please type a quick message about your experience so far

Date of experience: March 21, 2022
Washington
2 reviews
0 helpful votes
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I just got my lender list
April 20, 2022

I just got my lender list. I havent had a chance to read any of it.

Date of experience: March 20, 2022
Maryland
1 review
0 helpful votes
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I really don't know how good or bad until I talk with the lenders.

Date of experience: March 20, 2022
Alabama
1 review
0 helpful votes
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Seems to easy to be true!
March 21, 2022

Seems to easy to be true! Am anxiously awaiting to see results.

Date of experience: March 20, 2022
California
1 review
0 helpful votes
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I want rates and info not be referred to cold callers

Date of experience: March 20, 2022
New York
2 reviews
0 helpful votes
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Good entered yesterday
March 20, 2022
Updated review

Good entered yesterday
See.ef simple
I entered cement correct information and felt I should re-enter

Date of experience: March 20, 2022

It seems feasible to me everything went fast and my...
March 20, 2022
Previous review

It seems feasible to me everything went fast and my hopes are hard this can work for me

Date of experience: March 19, 2022
North Carolina
2 reviews
0 helpful votes
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It answered all my questions quickly I just don't know if I want to do this!

Date of experience: March 20, 2022
Pennsylvania
1 review
0 helpful votes
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Process too "generic"
April 19, 2022

Process too "generic". Does not ask enough/right questions. I question trustworthiness.

Date of experience: March 20, 2022
Washington
2 reviews
0 helpful votes
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There are certain lenders I'm not interested in, like Rocket. You should allow for opt outs on lenders.

Date of experience: March 20, 2022
California
1 review
0 helpful votes
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Don't appreciate advertising I can find out if I qualify and what I can expect for savings. Then I have to call a lender to find out. Bad experience.

Date of experience: March 20, 2022
California
1 review
0 helpful votes
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I am very impressed and very happy this organization.

Date of experience: March 20, 2022
Florida
1 review
0 helpful votes
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Your practice is rather deceptive
April 19, 2022

Your practice is rather deceptive. You or your company does nothing but solicit consumers information to, too many companies. Before I finished the form I have gotten calls from several companies.

Date of experience: March 20, 2022
North Carolina
1 review
0 helpful votes
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Surprisingly prompt, courteous and fast to explain, but disappointing for not offering what I wanted most, reduction on payoff.

Date of experience: March 20, 2022
Texas
1 review
0 helpful votes
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Don't know if this offer is authentic or real…. If so great,

Date of experience: March 20, 2022
South Carolina
2 reviews
0 helpful votes
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Don't want to give out phone number. Just email me.

Date of experience: March 20, 2022
Florida
1 review
0 helpful votes
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I am very happy to see to part of here and i take a good experience here

Date of experience: March 20, 2022