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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Nebraska
1 review
0 helpful votes
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With the mortgage company we have we cannot refinance

Date of experience: March 22, 2022
Texas
1 review
0 helpful votes
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Can't see all information before screen disappears

Date of experience: March 22, 2022
Texas
1 review
0 helpful votes
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Please type a quick message about your experience so far

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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Please type a quick message about your experience so far: good

Date of experience: March 22, 2022
Texas
1 review
0 helpful votes
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You asked me to rate you before I've even entered your site…. Stupid!

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
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Good its seems to better rates on average. Would like to see the total average rates.

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
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Was looking for a mortgage amount not people calling me. Have enough of scams calls

Date of experience: March 22, 2022
Ohio
1 review
0 helpful votes
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Date of experience: March 22, 2022
Georgia
1 review
0 helpful votes
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First time trying this
March 22, 2022

First time trying this. Praying for a miracles. If not thanks for asking.

Date of experience: March 22, 2022
California
1 review
0 helpful votes
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Thank you I bought my home in 1996
March 22, 2022

Thank you I bought my home in 1996. I love my family have not seen them in 4 years I have still paid the mortgage. I have 401k I will work with White House

Date of experience: March 21, 2022
Arkansas
1 review
0 helpful votes
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So far so good
March 22, 2022

So far so good. I hope to get qualified. Thank you very much

Date of experience: March 21, 2022
California
1 review
0 helpful votes
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Very quick and easy!
March 22, 2022

Very quick and easy! Answered many of my questions I was browsing

Date of experience: March 21, 2022
Indiana
1 review
0 helpful votes
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They was easy to understand it was easy to understand and they

Date of experience: March 21, 2022
Virginia
1 review
0 helpful votes
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Please type a quick message about your experience so far

Date of experience: March 21, 2022
District of Columbia
1 review
0 helpful votes
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Date of experience: March 21, 2022
Texas
2 reviews
0 helpful votes
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My experience was quick and smooth
March 22, 2022

My experience was quick and smooth. All people that I interacted with were cordial and kind.

Date of experience: March 21, 2022
Washington
1 review
0 helpful votes
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It's been really good and to the point. No wasting of time!

Date of experience: March 21, 2022
New York
1 review
0 helpful votes
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Not sure if I like or not yet
March 22, 2022

Not sure if I like or not yet. Havent been contacted yet.

Date of experience: March 21, 2022
Texas
2 reviews
0 helpful votes
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You need to give more info about rates and payments without having 20 lenders calling us!

Date of experience: March 21, 2022
North Carolina
2 reviews
0 helpful votes
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Bait and switch tactics to get personal information and provided no information to me.

Date of experience: March 21, 2022