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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Michigan
2 reviews
0 helpful votes
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Not completely ready to put money into buying a home at this time… I would like to build up my bank account and credit first

Date of experience: May 17, 2023
Florida
1 review
0 helpful votes
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You make me add the information in again for each lender that you refer me to. I could have just looked them up in the Yellow Pages

Date of experience: May 17, 2023
Ohio
1 review
0 helpful votes
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Gained new knowledge, information. Be ready meet challenges as we face the realities of living in this fast changing times!

Date of experience: May 17, 2023
Florida
2 reviews
0 helpful votes
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I am going to move forward to utilize the equity in my home:
Therefore, it is imperative that the service and price is right.
Be encouraged to connect with me anytime before noonday, EST.

Date of experience: May 16, 2023

… effortless!
January 11, 2023
Previous review

… effortless!

Date of experience: January 11, 2023
Alaska
1 review
0 helpful votes
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The app was easy and quick to use, however I was not pleased to give out personal info just to see if there was a possibility to see venders

Date of experience: May 15, 2023
Georgia
1 review
0 helpful votes
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Still at the start, most everything will depend on the bottom line.

Date of experience: May 13, 2023
California
1 review
0 helpful votes
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It was quite slow
May 14, 2023

It was quite slow. Many areas had to be restyled 2-3 times.

Date of experience: May 13, 2023
Texas
2 reviews
0 helpful votes
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A step by step refinance procedure program would not only help the applicant, but would increase the likelihood of participation by those who are stuck "Sitting On The Fence".

Date of experience: May 12, 2023
Texas
1 review
0 helpful votes
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This seems like a scam
June 12, 2023

This seems like a scam. It's a bait and switch. I gave up my info but unknowingly now I realize I have put out my info for a bunch of sales pitches with no guarantee.

Date of experience: May 12, 2023
Texas
2 reviews
0 helpful votes
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You advertised that the resulting benefit would be to see the value of my home compared to what I thought it to be. The average differences were said to be up to $40,000 increase. I DO NOT HAVE time for all the phone calls. I just wanted the information. Therefore I felt one star was generous because of the false advertising. Maybe I should have read your small print? I have poor eyesight and did not have a magnifying class close by. Buy that's my excuse. What's yours?

Date of experience: May 12, 2023
Illinois
1 review
0 helpful votes
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Curious about getting to possibly get better credit rate. 6.25% now. Fiance passed away so had to pay an extra 1200.00-1500.00 a month in his bills. Was raised if debt made, it has to be honored and paid, use to have 702 credit score but with added bills had to pay stuff late, but paid my car off and personal loan so right at moment my credit score is 640

Date of experience: May 12, 2023

Was easy and still undecided til I know more
May 12, 2023
Previous review

Was easy and still undecided til I know more. Hard at trusting because I was scammed before.

Date of experience: May 12, 2023
Illinois
1 review
0 helpful votes
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No quotes need you to make me lead for Queen Jenny's portfolio with control to validate and complete

Date of experience: May 12, 2023
South Carolina
1 review
0 helpful votes
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Great Except 1?
May 12, 2023

Great Except 1? About your mortgage left on your home.It did not have a place that ask do you own your home.

Date of experience: May 11, 2023
Ohio
1 review
0 helpful votes
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The program gives me hope that someone can help. It was explained very well.

Date of experience: May 10, 2023
Virginia
1 review
0 helpful votes
Follow James L.
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Why do you always have to leave your phone number? Text me and give me a ballpark interest rate and I might be interested. Invade my life with repetitive phone calls and since I am very nearly deaf, it is a waste of your time and mine.

Date of experience: May 9, 2023
District of Columbia
1 review
0 helpful votes
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I felt comfortable speaking truthfully with Aaron regarding home equity vs personal loan products.

Date of experience: May 9, 2023
Missouri
1 review
0 helpful votes
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Hadn't used them yet..
June 9, 2023

Hadn't used them yet.fetchrate hadn't fetched anything 4 me yet lol how can I Rate them already but thank u...

Date of experience: May 9, 2023
Texas
1 review
0 helpful votes
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Promise fufilled
May 9, 2023

Quick and easy, received calls before completing the app.

Date of experience: May 9, 2023
South Carolina
1 review
0 helpful votes
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Screen says that not able to get help with a lender
June 8, 2023
Updated review

Screen says that not able to get help with a lender

Date of experience: May 9, 2023

Just applied on line and waiting to check offers and hope for a good deal

Date of experience: May 2, 2023
Florida
2 reviews
0 helpful votes
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Phony
June 8, 2023

809 Credit score say I didnt qualify because of age of my mortgage it wasnt long enough 14 months
To many inquiries

Date of experience: May 9, 2023