Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fetcharate

Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fetcharate?
grey stargrey stargrey stargrey stargrey star

Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Indiana
2 reviews
0 helpful votes
Follow Bill N.
Unfollow Bill N.
Share Review
Report Review

Before I was done with your survey I am getting text messages

Date of experience: March 30, 2022
California
1 review
0 helpful votes
Follow Jay A.
Unfollow Jay A.
Share Review
Report Review

I only wanted to check eligibility for the VA program, not deal with or interact with numerous partner resources about financing. You site is deceptive, and ambiguous at best. Remove me from any further contacts subscriptions or affiliation. I will actively pursue legal remedies should further un-solicited contacts continue.

Date of experience: March 30, 2022
Oregon
1 review
0 helpful votes
Follow Julie I.
Unfollow Julie I.
Share Review
Report Review

I was matched with these company's
April 29, 2022

I was matched with these company's. Now I will call them and we will see if they will actually preapprove me.

Date of experience: March 30, 2022
North Carolina
1 review
0 helpful votes
Follow lois Y.
Unfollow lois Y.
Share Review
Report Review

I would appreciate it if you would not catfish and simply let me know if I am eligible.

Date of experience: March 30, 2022
California
2 reviews
0 helpful votes
Follow Jill S.
Unfollow Jill S.
Share Review
Report Review

My husband was a vet and now he has passed away. Question did not give me the opportunity nor time to explain.

Date of experience: March 30, 2022
Georgia
1 review
0 helpful votes
Follow Charngseong Z.
Unfollow Charngseong Z.
Share Review
Report Review

I would think good company
March 30, 2022

I would think good company.
My unpaid balance is $72,000.00 now. Current mortgage company are also good company so holding me to payoff total balance now.
My seriously desire is forgiveness for waiver the balance praying to God. But, Mortgage company does not trying to do that way.
Dear, Agent.
Can you help me to stay in this house?
God bless you.
Sincerely,
Charngseong Jeong.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
Follow jorge A.
Unfollow jorge A.
Share Review
Report Review

Not satisfied that a rate can not be given online.

Date of experience: March 29, 2022
Louisiana
2 reviews
0 helpful votes
Follow Karen W.
Unfollow Karen W.
Share Review
Report Review

So far so good..
March 30, 2022

So far so good. It would be amazing if it works. Thank you.

Date of experience: March 29, 2022
Maryland
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Share Review
Report Review

I really don't have an opinion at this point in this process. Nothing to compare or rate.

Date of experience: March 29, 2022
Virginia
1 review
0 helpful votes
Follow john Y.
Unfollow john Y.
Share Review
Report Review

Ok we will see if it just a come on or not night me

Date of experience: March 29, 2022
California
2 reviews
0 helpful votes
Follow Sharron M.
Unfollow Sharron M.
Share Review
Report Review

I'm not prepared to deal with the refinancing companies. All I wanted was info about any government programs

Date of experience: March 29, 2022
California
1 review
0 helpful votes
Follow tony Z.
Unfollow tony Z.
Share Review
Report Review

Guaranteed rate reduction and it doesn't show you the rate when my current rate is 2.5% 15 year.

Date of experience: March 29, 2022
Colorado
2 reviews
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Wanted the free quote
April 29, 2022

Wanted the free quote. By using the automated form I assumed I would receive an automated response NOT immediate phone calls.
I am only in the starting stages of refi and did not want to be bothered by hungry sales persons

Date of experience: March 29, 2022
Texas
1 review
0 helpful votes
Follow Guy C.
Unfollow Guy C.
Share Review
Report Review

I really just wanted to see a sample online and not have a bunch of phone calls om going to need to block.

Date of experience: March 29, 2022
Oklahoma
2 reviews
0 helpful votes
Follow James X.
Unfollow James X.
Share Review
Report Review

This is the second time that I get the I'll call you later. After three days without any message at all. Gusse I'll have to go elsewhere.

Date of experience: March 29, 2022
District of Columbia
1 review
0 helpful votes
Follow Beverly C.
Unfollow Beverly C.
Share Review
Report Review

I have only answered questions and have not seen any results. I

Date of experience: March 29, 2022
Missouri
1 review
0 helpful votes
Follow susan F.
Unfollow susan F.
Share Review
Report Review

Hi dear sir how are you
This a best service i like this service

Date of experience: March 29, 2022
California
2 reviews
0 helpful votes
Follow Nathaniel C.
Unfollow Nathaniel C.
Share Review
Report Review

Excellent website
March 30, 2022

Had a excellent experience and friendly to
Use and understand

Date of experience: March 29, 2022
Texas
1 review
0 helpful votes
Follow Nadia A.
Unfollow Nadia A.
Share Review
Report Review

I would like to get assistance in buying my house lord please pray for me to keep it safe and able to get my first home

Date of experience: March 29, 2022

Thank you lots for your assistance
March 29, 2022
Previous review

Thank you lots for your assistance

Date of experience: March 29, 2022
Missouri
1 review
0 helpful votes
Follow brenda C.
Unfollow brenda C.
Share Review
Report Review

Hi dear sir how are you
This is a best service i like this service

Date of experience: March 29, 2022