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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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You marketing liars showed a reason on electronic incentive to verify if I qualify for a mortgage discount on payment and did not provide electronic confirmation or denial of qualification. You sent my information to mortgage brokers to call me instead.
You ask for information to see if we qualify for discount and will know right away but the the phone calls start. I don't want to talk to lenders. I just want to know if I qualify.
We homeowners are in a catch 22 situation. Banks won't offer a line of credit or a cash out due to bad credit. Don't they realize we could pay off our mortgage and creditors with a cash out improving our credit?
You don't say you have to talk to lenders.and i don', r want to
Your ad is a bait and switch. Now go chase the made up email and phone number. You and your business is based on immoral advertising.
Like the way the site-questions and options are set up!
I didn't know potential customers had to call the real estate companies to get the purchase information. I want all the questions and my answers, listed on your cite, to be deleted, effective immediately. Kathy McClain,
Plymouth, Michigan 48170
You have to give your phone number. Bad.
I really don't like it when websites ask for your phone number to send a verification code to or something. It is a real invasion of privacy, and it cost me money. Not free.
You have to give your phone number. Bad.
I came here to see if I qualify. This tells me nothing about whether or not I qualify for savings and how much I would save. It it very misleading.
Frustrating to keep going on without any satisfactory answer.
You reel people in by saying there is a way for the US government to PAY OFF our home and your just trying to suck us in to sale us your loan.
I would NEVER have anything do do with your company for that reason and now I know witch companies you are.
I will share this with all of my employees.
Have a bad day!
Quick but do not call me. I will call if interested
I do NOT want to be contacted, I want to do all the research and receive the refinance info back online. I received a call 8 seconds after I entered in my phone number, not acceptable.
Don't make adds that are impossible to help people with relief that need it.
Don't want to start getting phone calls from lenders as I proceed with this application process
Good still reviewing the process. So far I have no decision
Just wanted rate info via text or email - not immediate phone calls
Scam…didn't get rates as led to believe. This is a marketing tool for mortgage companies not assistance for home owners
I just filled out three or four questions and then you finally asked me how good at the service the service could not be verified until after I start looking at the rates and talking to people to find out exactly how good services until now only thing I've done was just answered questions
So far the survey to find a mortgage lender has been fast and super easy.
I w old sppreciate finishing reading about product before being pummeled with phone calls andvtext messages.
Thanks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members