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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Kghyrrd
May 21, 2022

Kghyrrd. Nbhytc. C west t hi7 t 4. Gghbgfghgfvgeerr

Date of experience: May 21, 2022
Texas
1 review
0 helpful votes
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Good lead just checking to see what I could find out

Date of experience: May 21, 2022
Missouri
1 review
0 helpful votes
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Bait and switch
June 21, 2022

Bait and switch. Says you may qualify for a special program then doesn't mention the program.

Date of experience: May 21, 2022
Illinois
1 review
0 helpful votes
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Why can't you just give the rate instead of having to have all kinds of personal info? I'll go somewhere else if you have to be so nosey!

Date of experience: May 21, 2022
Florida
1 review
0 helpful votes
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Ad is very misleading saying cut 15 years off your mortgage with Gov program.

Date of experience: May 21, 2022
Arkansas
1 review
0 helpful votes
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If I don't get a lot of phone calls it will be perfect

Date of experience: May 21, 2022
New Mexico
1 review
0 helpful votes
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I was hoping for rate comparisons, not a list of lenders.

Date of experience: May 21, 2022
Maryland
1 review
0 helpful votes
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Awesome seamed too good to be true so hear am listening and watching for the offer.

Date of experience: May 21, 2022
Texas
1 review
0 helpful votes
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I did not want to be contacted!
June 20, 2022

I did not want to be contacted! I just wanted the information! And I didn't agree for 'you' to get a % of the transaction, should I make one!

Date of experience: May 21, 2022
Texas
1 review
0 helpful votes
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I found a lender
May 21, 2022

I found a lender. I just need to call, or they will call me

Date of experience: May 21, 2022
Georgia
1 review
0 helpful votes
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Ok, it gave very quick answers to questions. Made it seem easy to find info

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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Was dooped into believing this was a government grant of some sort. Dirty pool and won't be responding to any calls

Date of experience: May 21, 2022
California
1 review
0 helpful votes
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I do not want these people calling me. I was mislead

Date of experience: May 21, 2022
Texas
1 review
0 helpful votes
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Cause ur just trying to get someone to refinance.ur not going to cut 15 years off ur mortgage

Date of experience: May 21, 2022
Virginia
1 review
0 helpful votes
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I wanted to see if I qualified for any kind of a reduction. Pleased at how quickly the process was to fill out

Date of experience: May 21, 2022
Louisiana
1 review
0 helpful votes
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I authorize Only
(1) Credit Report be requested for All Lenders.
PLEASE... AS MULTIPLE CREDIT REPORTS PER EACH LENDER "WILL" EFFECT MY CREDIT SCORE Negatively. It will Lower my Credit Score.
So PLEASE PLEASE REQUEST ONLY (1) CREDIT REPORT FOR All Lenders.
THANK YOU! FRAN

Date of experience: May 21, 2022
Wisconsin
1 review
0 helpful votes
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Not sure how you doing?
June 20, 2022

Not sure how you doing? As it seems a little crazy

Date of experience: May 21, 2022
Oklahoma
1 review
0 helpful votes
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Really confused
June 20, 2022

Really confused. Need help getting into a home with 3 bedrooms. My husband, my son, and myself are all on Disability income. My 8 year old granddaughter also lives with us in a 1 bedroom apartment that we rent. My son has LVAP heart pump. Waiting for transplant hopefully. We are smothered in this 1 bedroom apartment. But with our disability checks we just can't afford more. We do recieve food stamps in my sons name. But they omly last halve way thru the month. Need someone with experience to help us get what is owed to us. And to help ys understand the different plans. Thank You for your help and consideration with this matter. Debra Straughan

Date of experience: May 21, 2022
Tennessee
2 reviews
0 helpful votes
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Said it could pay off my mortgage but I never seen that!

Date of experience: May 21, 2022
Tennessee
1 review
0 helpful votes
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So fare it was easy to fill out waiting on results now

Date of experience: May 21, 2022