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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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This is quick. I had lenders reach out before I was complete
So far the site has been very easy to operate. No complaints No problems.
Why are you so quick to ask about the survey when the deal hadn't even begun yet?!?!
I want to see rates without being contacted, and they are not shown
I expected to see rate offers, but I only got phone numbers!
Ad appears to be just a come-on, with no real value to consumer just like other ads
I was next to immediately contacted by sources to provide information I was looking for. In fact, if you're not ready to dive right into solutions, don't hit the submit button yet, lol. On the upside, the solutions presented were extremely viable & worth dropping everything to discuss. We ended up moving forward and saved A LOT of money!
Very fast, so happy to find this add. Thank you very much.
So far so good. I sure hope we get a good rate. Thank you so much.
Same thing as other lenders just a marketing tool nothing special about them
I thought you were supposed to tell me if I qualify to have my mortgage paid. But what you really wanted is to just get individuals to take out new home loans!
Quick and easy questions that I knew the answers to no.
You didn't do much. I already get mail from most of these. And no immediate quotes.
Why need a name when you ask for a quote because you turn me off the when you bog me down with phone call to often which makes me chance my mind.
My experience has been great so
Far. The lender is First Citizens Bank. I have made all my payments timely.
Helpfulness this is something I need see when my house goes on the market
Have not seen final results, but so far the process has been simple.
This is to refinance I thought is was something else b
Very good I just found
Ad on my phone.
Look very interesting.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members