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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Tennessee
0 reviews
0 helpful votes
Follow Denise F.
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At the same time I entered my information, I already started getting phone calls (Loan Depot). A multitude of emails are bad enough - if I want to talk with someone, I will call them.

Date of experience: May 27, 2022
California
1 review
0 helpful votes
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We'll see, I have nit had a lot of luck in the past so I'll wait and see what happens.

Date of experience: May 27, 2022
California
1 review
0 helpful votes
Follow rod D.
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You were misleading in your message. You offered to give numbers but you took my information and gave nothing- My rates are lower than you offer anyway.

Date of experience: May 27, 2022
Georgia
1 review
0 helpful votes
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Mortgaga
June 26, 2022

Any mortgage rate for my home would not be to my advantage, but would increase my loan by the cost. The payback to me would be over 4 years.

Date of experience: May 27, 2022
Texas
1 review
0 helpful votes
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Ok, but seems like Thais just another refi program and not likely to reduce my mortgage payment unless term extended. And not interested in new term >10 years

Date of experience: May 27, 2022
New York
2 reviews
0 helpful votes
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Looking to finance a co-op community I owe about $65, it's worth about $135,000 and I'd like to borrow $100,000 against it so I can help my son get a place to live he's in a bad place right now and I need to save him thank you and God bless

Date of experience: May 27, 2022
California
2 reviews
0 helpful votes
Follow Simplicio F.
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Today a lot waking I'm going to Toyota but my legs is hurt already if go go there I'm collapsing there hot hurts my legs the steel Hot so deretly. To my ka coworkers house and drop me to my home tomorrow I'm go there if no service today thanks for your cooperation to me thanks god blessed you

Date of experience: May 26, 2022
Washington
1 review
0 helpful votes
Follow Gregg A.
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Haven't done anything yet haven't done anything yet

Date of experience: May 26, 2022
Pennsylvania
0 reviews
0 helpful votes
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Useless it said I would see my rates all it does is want me to call for imformation.

Date of experience: May 26, 2022
Ohio
1 review
0 helpful votes
Follow Danny E.
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Easy I still don't understand all of it I don't want to loose my pay

Date of experience: May 26, 2022
Maryland
1 review
0 helpful votes
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It was very user friendly but need to show credit scores with numbers

Date of experience: May 26, 2022
California
1 review
0 helpful votes
Follow Charles P.
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I do not need multiple repeat pushy calls all hours of the day/evening

Date of experience: May 26, 2022
Indiana
1 review
0 helpful votes
Follow Lothar H.
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Seen this type of mortgage before. Looked good but didn't make us any better off

Date of experience: May 26, 2022
Florida
2 reviews
1 helpful vote
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Your ad was to reduce monthly mortgage payments it said nothing about refinancing in the beginning that's all you're after

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
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IF MOBILE HOMES ARE EXCLUDED FROM THIS PROGRAM, WHY...
June 25, 2022
Updated review

IF MOBILE HOMES ARE EXCLUDED FROM THIS PROGRAM, WHY NOT COME OUT AMD SAY IT AT THE BEGINING OF THIS QUESTIONAIRE. THIS WAY YOU AND I SAVE A LOT OF TIME BY STATING THAT MOBILE HOMES DO NOT QUALIFY FOR THIS SUPPOSEDLY GOVERMENT PROGRAM.

Date of experience: May 26, 2022

YOU ADVERTIZE FOR LOANS AND THEN YOU TELL ME THAT YOU...
March 11, 2022
Previous review

YOU ADVERTIZE FOR LOANS AND THEN YOU TELL ME THAT YOU DO NOT MAKE LOANS FOR MY NEEDS. "THANKS A LOT".

Date of experience: February 9, 2022
Ohio
1 review
0 helpful votes
Follow CL P.
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Your lead in is a little misleading. I expected approximate mortgage rates on the computer, not a bunch of listings and phone calls.

Date of experience: May 26, 2022
Oklahoma
1 review
0 helpful votes
Follow Deborah G.
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Early stages of deciding on a refinance option. No wow factor yet.

Date of experience: May 26, 2022
Texas
1 review
0 helpful votes
Follow Larry D.
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I did not request the relentless phone calls I know are coming my way

Date of experience: May 26, 2022
Colorado
1 review
0 helpful votes
Follow Ty A.
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No rate just a scam to get my info to sales people.

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
Follow RONZA F.
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What a my experience I'm waiting on you guys 2 just show me A lender

Date of experience: May 26, 2022