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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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So far so good.As long as I don't get a hundred phone calls!

Date of experience: June 25, 2022
Ohio
2 reviews
0 helpful votes
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That was not what I am looking for. Government program to remove up to 15 years is what I wanted to know about. Good baiting people but very misleading-Sounds to me like FRAUD

Date of experience: June 25, 2022
Texas
1 review
0 helpful votes
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Too many repetitive questions
June 26, 2022

Too many repetitive questions. Using proper logic, populate all related fields with 1 response.

Date of experience: June 25, 2022
Georgia
1 review
0 helpful votes
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I hope you can help me save my house! My husband of 40 years just passed away and I need help and assistance

Date of experience: June 25, 2022
Ohio
1 review
0 helpful votes
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I was very pleased and amazed how fast your service was I would rate you a four

Date of experience: June 25, 2022
Utah
1 review
0 helpful votes
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What's the difference of just contacting a lender? I feel like this was a phishing gathering info inquiry.

Date of experience: June 25, 2022
California
1 review
0 helpful votes
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It was a great experience to knowv that there are numerous lenders out there who are willing and able to extend their expertise to us All we have to do is. Reach out to them.

Date of experience: June 25, 2022
South Carolina
1 review
0 helpful votes
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I do not have a message
June 26, 2022

I do not have a message. Checking on the market value

Date of experience: June 25, 2022
North Carolina
1 review
0 helpful votes
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Service was quick but would have liked to answer questions as I had questions.

Date of experience: June 25, 2022
Illinois
1 review
0 helpful votes
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You claim lenders will have a super low rate, not true. I have seen these lender rates and they are high, especially Rocket Mortgage.

Date of experience: June 25, 2022
Kentucky
1 review
0 helpful votes
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This is bull$#*!, all you want is info to resale I guess $#*! you I gave nothing but false info

Date of experience: June 25, 2022
California
1 review
0 helpful votes
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I am not interested in a loan until I sell my home.

Date of experience: June 25, 2022
Pennsylvania
1 review
0 helpful votes
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! s soon as I put my number in you called twice. I will only deal with this through texts

Date of experience: June 25, 2022
Texas
1 review
0 helpful votes
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You ask for some information that you don't need for a quote. You don't need our Cell/Phone numbers. This soundjust a way to get our Information. THIS IS A CHEAP TRICK.

Date of experience: June 25, 2022
Colorado
1 review
0 helpful votes
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Too long to get to the message
July 25, 2022

Too long to get to the message. And then no answer given.

Date of experience: June 25, 2022
Florida
1 review
0 helpful votes
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I already have a rate of 2.25%
July 25, 2022

I already have a rate of 2.25%. What can you do for me?

Date of experience: June 25, 2022
Colorado
2 reviews
0 helpful votes
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I hope you will be able to find me a lender? Thank You Mr. M. Mathias

Date of experience: June 25, 2022
Arizona
1 review
0 helpful votes
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The address I entered is an apartment complex. I want see as a Disabled Veteran what (you) may assist me in? Wanting to leave this apartment complex by end of January 2023. Thank You. Al Lopez

Date of experience: June 25, 2022
Montana
2 reviews
0 helpful votes
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Always easy to fill your name and address
June 25, 2022
Updated review

Always easy to fill your name and address. I am not familiar with the financial establishment.

Date of experience: June 25, 2022

Just filled information out!
June 12, 2022
Previous review

Just filled information out!

Date of experience: June 11, 2022
District of Columbia
1 review
0 helpful votes
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I already have interest rate of 2.75. None of the banks or mortage companies can compete. I am 66 years old and hoping to qualify for government program that would assist with mortgage payments. I am using IRA to fund mortgage payments, but it will not last throughout 15 year mortgage.

Date of experience: June 24, 2022