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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I was supposed to just find out if I was eligible for the Grant to save $350 per month, instead I'm looking for a new loan!'

Date of experience: June 29, 2022
Tennessee
2 reviews
0 helpful votes
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Honest assistance
June 29, 2022
Updated review

Site offers chance of refinance but do not believe I owe enough to qualify.
Reality of interview was that there are on refinance options that would help decrease my loan amount or monthly payments.

Date of experience: June 29, 2022

Site offers chance of refinance but do not believe...
July 28, 2022
Previous review

Site offers chance of refinance but do not believe I owe enough to qualify.

Date of experience: June 28, 2022
Florida
1 review
0 helpful votes
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Wantto down my rate is too high and I want to pay the closing cost in my pocket no cash out

Date of experience: June 29, 2022
California
2 reviews
0 helpful votes
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This whole thing is bogus
July 29, 2022

This whole thing is bogus. Your ad says to see if I qualify for a government program that pays off my mortgage. In reality, its just fishing for info for a refinance option

Date of experience: June 29, 2022
Florida
1 review
0 helpful votes
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Quick and easy application no haggling or pushy salesmen.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
Follow Bridgette O.
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Deceiving and not enough details to explain how this works. Clearly a scam. This is rubbish. Stop baiting hard working people into this sort of ethical fraud.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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Its frustrating to have to give my phone number. I do not want to be called.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
Follow mary J.
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I just want information!
July 29, 2022

I just want information! I don't want to be called 10K times per day! This was deceptive. Why can't I just get info without being bothered with harassing calls!

Date of experience: June 29, 2022
Minnesota
1 review
0 helpful votes
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Mobile Home
July 29, 2022

Mobile Home. You don't do. Waste of my time, quick response though. Okay

Date of experience: June 29, 2022
Oklahoma
1 review
0 helpful votes
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I would like to speak to lenders when it's convenient for ME.

Date of experience: June 29, 2022
Minnesota
5 reviews
0 helpful votes
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Easy to do, but did not know I would be flooded (almost every couple of mins) with phone calls from potential lenders. This is both frustrating & very annoying.

Date of experience: June 29, 2022
Iowa
1 review
0 helpful votes
Follow Marlyn Q.
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Tried several times to refinance with government programs and haven't had anyone to do or help me due to Credit scores and LTV, lots of Equity in my home that I can't get to pay off those bills that are in my way.

Date of experience: June 29, 2022
Alabama
1 review
0 helpful votes
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A responce from lenders was to fast, I need time to think about it first.

Date of experience: June 29, 2022
Louisiana
2 reviews
0 helpful votes
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This sounds too good to be true
June 29, 2022

This sounds too good to be true.

I pray you are real.

Date of experience: June 29, 2022
New Hampshire
1 review
0 helpful votes
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That long company that you suggest has denied me three times

Date of experience: June 29, 2022
Texas
1 review
0 helpful votes
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This site is a scam
July 29, 2022

This site is a scam. Iy makes it sound like we will actually find a rate via this site. That is a lie, instead it takes the information you enter and sends it to loan lenders whe will then hound you for a very long time to get even more information. Then they will run your credit. This will cause your credit score to go down, then deny your loan request.

Just a big scam.

Date of experience: June 29, 2022
California
1 review
0 helpful votes
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I am just trying to get an idea of the cost of a loan, so far this site is easy to use. I don't like lots of phone calls though, as soon as I send this information in.

Date of experience: June 29, 2022
Arizona
1 review
0 helpful votes
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I was just curious about this offer but i am not necessarily interested in a refi.

Date of experience: June 29, 2022
Kansas
2 reviews
0 helpful votes
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This is second time I put in for this I was told I was eligible & so lending tree called me yesterday they thought I just wanted to do a regular refinance o& I told her no & trying to explain that it was a gov refinance
Help out home owners then boom she hung up on me!

Date of experience: June 29, 2022
Texas
1 review
0 helpful votes
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Easy to use
June 29, 2022

Easy to use. Website reacts/responds in seconds flat. Simple as it gets. Wonderful interface.

Date of experience: June 29, 2022