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Fetcharate

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Massachusetts
2 reviews
0 helpful votes
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If I knew what your question means, I could probably answer it. My experience? By answering your questions? How life is going?

Date of experience: July 5, 2022
Florida
1 review
0 helpful votes
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You don't provide enough information. Is this a gimmick so lenders can get you to refinance?!

Date of experience: July 5, 2022
Indiana
1 review
0 helpful votes
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So far as long as I don't get a bunch of calls or spam

Date of experience: July 5, 2022
Louisiana
2 reviews
0 helpful votes
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Didnot get a rate had to give all my information before telling me your connecting me with other mortgage companies. False advertising.

Date of experience: July 5, 2022
Kentucky
1 review
0 helpful votes
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I'm going through foreclosure and wanted to see what's out there for help.

Date of experience: July 5, 2022
Tennessee
1 review
0 helpful votes
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Why can't they give me an estimate online instead of blowing up my phone. That's why i usually don't do these inquiries

Date of experience: July 5, 2022
Pennsylvania
1 review
0 helpful votes
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I was under the impression l Would receive email responses not phone calls.

Date of experience: July 5, 2022
Tennessee
1 review
0 helpful votes
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As soon as I entered my phione number, I started receiving solicitations by phone. Sorry. I just want some actual "numbers." On my computer screen. BEFORE I start getting phone calls. Done here. Finished.

Date of experience: July 5, 2022
Washington
1 review
0 helpful votes
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THIS IS JUST A WAY TO GET TO A LENDER FOR THEM TO GET OUR INFORMATION, IT WAS SETUP LIKE THERE WOULD BE A RATE GIVEN

Date of experience: July 5, 2022
California
2 reviews
0 helpful votes
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I don't know anything yet
July 5, 2022

I don't know anything yet. I'm just checking the site out

Date of experience: July 5, 2022
Minnesota
1 review
0 helpful votes
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I was looking for that government program and ended up in this stupid con job!

Date of experience: July 5, 2022
Texas
2 reviews
0 helpful votes
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Great experience
July 5, 2022
Updated review

Great experience. Information is clear and to the point.

Date of experience: July 5, 2022

Not far enough along to assign a rating
June 24, 2022
Previous review

Not far enough along to assign a rating.

Date of experience: June 23, 2022

Very professional at how the information was presented
June 21, 2022
Previous review

Very professional at how the information was presented. This gives confidence that the exercise is real.

Date of experience: May 21, 2022

Excellent process
January 26, 2022
Previous review

Excellent process

Date of experience: January 25, 2022
Colorado
1 review
0 helpful votes
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Colorado stimulus?
August 4, 2022

How does a Colorado stimulus check, determine whether or not s home owner will save on their mortgage? This is just a re-fi trap to get you talking with a rep, trying to lower a 30 year into a 15, and then telling you a stimulus check saved you a bunch of money? Am I missing something here?

Date of experience: July 5, 2022
Kansas
1 review
0 helpful votes
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Paper work so far with the typical questions. Not that hard so far, basic. We will see from here. As long as I m not hounded to death by lenders we will be fine.

Date of experience: July 5, 2022
Hawaii
1 review
0 helpful votes
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My friends and I who tried this are now in major debt. We've been lied to

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
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I'm just looking right now and trying to find out how much I would have to put down on the house.

Date of experience: July 5, 2022
Kentucky
1 review
0 helpful votes
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So far I think this is very misleading. Wants me to refinance and I'm not interested in doing that.

Date of experience: July 4, 2022
Florida
1 review
0 helpful votes
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Didn't get to ask any questions
August 4, 2022
Updated review

Didn't get to ask any questions. I have gone through a few refinance company's and been denied because of my credit.

Date of experience: July 4, 2022

Sounds good, but I've gone through this application...
July 2, 2022
Previous review

Sounds good, but I've gone through this application before and been denied because of bad credit issues.

Date of experience: July 1, 2022
Texas
2 reviews
0 helpful votes
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So far it's been user friendly, I am still waiting to see if this questioner is going to actually lead somewhere

Date of experience: July 4, 2022
Washington
2 reviews
0 helpful votes
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With how things are going right now anything will help if you can save is a blessing

Date of experience: July 4, 2022