On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Placed my food order with Luby's menu on their website to be delivered by FAVOR. So it was delivered precisely on time, nicely presented, one item missing the beet salad. Completed first form headline FAVOR,=== couldn't "SEND", so tried another form, couldn't SEND. This after spending time detailing the event each time to utter exhaustion. Sp after at least and hour decided to read their other suggestions which led to the same conclusion once you completed the extensive form you could not SEND. Next suggestion was to contact the runner. That was tried and I fully explained again to no avail a reply came back saying that runner was not available to sent it to another. I have never been given the run around as I was by this company - at first I thought it was my fault of perhaps the system wasn't working - NOT. They have no intention of replying or accepting the information. Sorry Lubys I will have to order elsewhere.