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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

California
1 review
10 helpful votes
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Worst experience ever
March 21, 2016

I ordered five article's of clothing on the fifth of march for my daughters birthday which was on the 19th by the 14th i still had not heard anything from them so i cancelled my order and got a email saying they would like to offer me a coupon but did not want to give me my money back talking about it being a 10 to 20 day process i said i dont care just put it back on my card now here it is the 20th and im still fighting with them to put the money back on my card

Date of experience: March 21, 2016
Kentucky
1 review
1 helpful vote
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Beautiful dress'
March 22, 2016

Ordered 6 dress' of beautiful material and design, but all 6 are cut very small.

Date of experience: March 21, 2016
Florida
1 review
9 helpful votes
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I purchased a dress from them. When it arrived the item looked nothing like the picture and it was damaged. There was a huge rip on the back of the dress. I contacted them, wanting to return their it but they said I had to pay to ship it back. I told them that was unfair do to the fact the item 1) looked nothing like the picture & 2) it was damaged 3) that it's extremely expensive to ship back. They said there's nothing they could do and basically I was screwed. Then they had the nerve to ask me to do a review. DO NOT ORDER FROM THIS PHONY WEBSITE! You will be sorry you did!

Date of experience: March 21, 2016
Texas
1 review
3 helpful votes
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Fashionmia review from Texas Girl
March 22, 2016

I ordered 3 dresses and the styles were just as pictured online. The overall quality of the dresses were great. My one suggestion would be to order a size larger (to match US sizes). Also, the dresses were delivered in a timely fashion.

Date of experience: March 21, 2016
Germany
1 review
9 helpful votes
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Right from the beginning the product's status was always under "processing". And this status stayed like that for a while around 4 to 5 weeks.
I send a email with the invoice of the order attached to the customer care.
A week later as i checked my profile for the status, the order was not at all there. It was all empty and when I look my address, it was also gone.
I check my mailbox for any reply from the team. So i think it all make sense

My Order is deleted from my profile, my address is also gone and my mailbox is empty.

It all makes sense. I am feeling very low for the moment.
I thought of ordering around 5 items from there and thought of trying with 1 item since i dont have any experience with them. Good that I did that.

It still hurts, i wished for a better experience. Atleast they had returned my money if they dont have the item which i ordered. :(

Date of experience: March 21, 2016
Arizona
1 review
10 helpful votes
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THEY TOOK MY MONEY AND THEY NEVER LOOKED BACK... NO REFUNDS... DO NOT... I REPEAT... DO NOT GIVE YOUR HARD EARNED MONEY TO THIS SCAM COMPANY... STAY AWAY FROM THIS COMPANY OR YOU TOO WILL BE TAKEN...

Date of experience: March 21, 2016
Denmark
1 review
2 helpful votes
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Lovely dresses
March 22, 2016

Very easy ordering and good costumer service.
I ordered 3 dresses and they fit perfectly. The fabric is nice and soft and and the prize was so low that I regret that I didn't order so much more. Absolutely not the last time I shop at fashionmia.com

Date of experience: March 21, 2016
Texas
1 review
10 helpful votes
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Clothing was of VERY poor quality and sized way too small. The cost of sending clothing back to China was too expensive. $85 for $90 worth of clothing. The company offered to let me keep the clothing and they would give me a $30 credit, AS LONG AS I CAME TO THIS WEBSITE AND LEFT A 5 STAR REVIEW. I've never had a company try to bribe me before. Wow. Stay away. It was worth the $30 to just tell the truth..

Date of experience: March 20, 2016
Florida
1 review
4 helpful votes
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No commuication
March 20, 2016

Yes,
I placed an order for the first time with no confirmation but the money was taken out and paid is this your policy or maybe you can shed some light.

Date of experience: March 20, 2016
Virginia
1 review
11 helpful votes
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Ordered a dress and cancelled since it was a month later and it never reached shipping, only "processing". They also changed the image of the dress after I had ordered and it was completely different! Tried several times for a refund and to this day I don't have my money back, luckily it was only one dress. E-mail all you want for your money, but they'll never give it up.

Date of experience: March 20, 2016
Washington
1 review
0 helpful votes
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B985689
March 21, 2016

EVERYTHING ARE GREAT. RECIEVED EVERYTHING I ORDERED, SO I DECIDED TO PUT IN TWO MORE ORDERS AS OF 03/19/2016. THANK YOU LESLEY, SALES ASSOCIATES & EVERYONE ELSE INVOLVED... PEACE

Date of experience: March 20, 2016
Virginia
1 review
10 helpful votes
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Do not buy from this place. CHEAP CHINESE GOODS at their finest. Quality is NOTHING like photographs. When you request a refund they cannot find your order or try to cheat you of your money. Was charged for items never sent, sent back items only to be partially refunded and had to haggle for over a month. Go to TJ Maxx or elsewhere. Zulily or Ideeli.

Date of experience: March 20, 2016
Illinois
4 reviews
2 helpful votes
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I also waited about 18 days; however am pleased with the fit and quality.

Date of experience: March 20, 2016
Georgia
1 review
9 helpful votes
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Buyer beware
March 20, 2016

This was my first time ordering from this site. What a nightmare. I ordered some items on 3.12, still haven't received them. They said it takes 5 to 12 days for items delivered to North America. The 5 days have passed and so has the 12 days. It's ridiculous that it takes this long. Why sell something you don't have. It showed in stock for all my items. If you don't need for a month buy it. Then I emailed customer service. They dispatched some items not all. But get this the tracking system they use is also a joke. After 3 days still showing no tracking info found. I wanted to wear this cute dress I ordered from fashionmia for Easter, now I've got to find something else. A complete joke!

Date of experience: March 20, 2016
Georgia
1 review
10 helpful votes
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I spent 87 dollars for 6 dresses and only one fit! The rest of them are really bad in quality and color! Their service is really bad, nobody answer the call in China and I just want to say this was my worst experience buying things online! Don't waste your money!

Date of experience: March 19, 2016
Georgia
1 review
10 helpful votes
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Dresses were sewn crooked, buttons without buttonholes and went from center at neck to right at high waist. Picture Showed with belt but no belt with dress. So far only 2 of the 5 have arrived. I'm so angry I didn't look at reviews of this business before placing order. I Won't Ever order again and will add a poor review to all available sites!

Date of experience: March 19, 2016
Illinois
1 review
4 helpful votes
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Delivery Service
March 20, 2016

I had 2 separate orders in early February. They were placed during holiday. Carol in customer service worked and worked with me. Both purchases arrived yesterday. I am very pleased with my purchases as well as Carol.

Date of experience: March 19, 2016
New Jersey
3 reviews
9 helpful votes
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I was so disappointed to receive my two dresses today, which took FOREVER to arrive and could not be tracked. The quality is poor and the upper part of the dress is too small in the chest to the effect that the collars fall uncomfortably and the shoulders are awful.

To return them and guarantee a refund, you have to send back insured and of course, the expense for US to China is too high to justify.

Date of experience: March 19, 2016
New York
1 review
8 helpful votes
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FashionMia is a Scam
March 19, 2016

I ordered a Cap on December 2015 they withdrew the coast 2 days from the PayPal. Until now I did not receive the item. In the end of February I asked them for refund me. They send me 5 emails that they will refund me and nothing is done until now. TAKE-CARE LADIES IT IS A SCAM SITE > DO NOT ORDER ANYTHING FROM IT

Date of experience: March 19, 2016
GB
2 reviews
3 helpful votes
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Great product and customer service
March 19, 2016

I'm very happy with this company about everything, produced, customer service, shipping. I will recommend this company to everyone. I'm very happy with this company.
Many thanks

Date of experience: March 19, 2016

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China