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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

New Jersey
1 review
18 helpful votes
Follow Simy d.
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I brought 3 dress from Fashion Mai. They are cheap quality and size is smaller than as mentioned on the website. Never buy from Fashion Mail site.

Date of experience: October 22, 2015
Illinois
1 review
25 helpful votes
Follow michelle t.
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Actually of 0 stars was an option, they would get that!

Please note, I just received the order yesterday after ordering almost a month ago. Also, you should know that they are are based in China, so that is what their sizes are based off of.

Here was their response when I requested a refund.

----- Forwarded Message -----
From: Kitty from Fashionmia.com <*******@fashionmia.com>
To:
Sent: Thursday, October 22,2015 1:54 AM
Subject: Re: Return of Order - Delivery Notification (B*******)

Hello,

We are glad that you have got the order, but we are sincerely sorry for the size problem.
According to our return & exchange policy, we accept returns and exchanges within 30 days from the date of delivery and the products in new, unused condition with original packaging.If you want to send the items back to exchange, the return-shipping fee, which is costly in some cases, needs to be afforded by yourself.
Could you please contact with your local post office and ask about how much the shipping fee will cost? If it is expensive, I'd suggest you not send the items back, then i can give you a $40 coupon as compensation of the size problem, you can use coupon to buy other item in our store. Please let me know your opinion. Thanks

Best regards,

Kitty
Customer Service Team
www.fashionmia.com

Date of experience: October 22, 2015
Florida
1 review
33 helpful votes
Follow sandrah d.
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I order two dresses from the website on Oct 8th 2015, and just like everyone else, my receipt and email both stated that the shipment would be here within 3-5 business days. However, my dresses still haven't shown up, and every time i try to access the link they sent me to track them, it re-routes me to my email. It doesn't work. You can't track your shipment. So i did some digging online and found several bad reviews about this website and if i had been smart enough to check first, i would have never ordered from them. And even when trying to contact customer service, no one answers. The automated system tells you you can push the number 1 to leave a message and have them call you back, but nothing happens when you do. You stay on hold forever. This whole website is a scam. DO NOT ORDER FROM THEM! SAVE YOUR MONEY AND TIME!

Date of experience: October 20, 2015
Indiana
2 reviews
24 helpful votes
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Horrible.
October 19, 2015

Ordered a dress for a wedding a month ago. Didn't came in time so I got to go buy a another dress. I got it couple days ago and I'm so disappointed it wasn't as described poor material too small it won't even pass my hip. This place suck

Date of experience: October 19, 2015
GB
1 review
27 helpful votes
Follow Rita M.
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I ordered a dress for my mother in laws funeral which was on 8 Oct 2015.
I paid an extra $11 to receive the item within 5 days.
I am still waiting.
I always pay with my credit card so I got in touch with them and they are in the process of refunding me using the charge back service.
I also contacted my Credit Card Company and requested a new card with a different number, just to be sure they didn't keep my details.
Don't use this site.

Date of experience: October 19, 2015
Austria
6 reviews
46 helpful votes
Follow Lucy P.
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STAY AWAY
October 18, 2015

The clothes were:
Bad quality
Sizes totally wrong
I had to wait SIX weeks to receive them.

Any positive reviews for these clothes have obviously been paid for. STAY AWAY!

Date of experience: October 18, 2015
Washington
1 review
28 helpful votes
Follow Yv A.
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I can see that the company is very good at applying their own positive reviews, which is very common in any industry, but you are still missing some necessary parts of speech which makes your ruse highly visible. Thank you for doing this as it has helped me to avoid purchasing products from China, and believing the real customer responses. I wish people understood that we made a deal to provide free shipping from China as a perk to increase trade, and that is why they never want to accept anything back unless we pay for that as well. China does not pay our shipping costs, people! It is to their benefit to do this. Do not buy directly for anything, and this is why.

Date of experience: October 18, 2015
New York
3 reviews
18 helpful votes
Follow Anna W.
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Not bad for the $$
October 18, 2015

Dresses came well made, nice flowy fabrics but the sizes are Asian sizes so their XXL is actually our M.

Date of experience: October 18, 2015
Indiana
1 review
18 helpful votes
Follow Stephon Z.
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Do not buy from this company they are a scam and send all your items separately and they are mad for like $5.00 and are overpriced and it is worse than Halloween. China SCAM SCAM SCAM

Date of experience: October 17, 2015
GB
1 review
22 helpful votes
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Glad I read this first!
October 17, 2015

Glad I read the reviews first, I was about to order three dresses...

Date of experience: October 17, 2015
New York
1 review
27 helpful votes
Follow Maria L.
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What a fraud website
October 15, 2015

Dont buy from this shatty company, i call them abouy my order you wont understand them all they say is it takes about 3-5 days to ship thats all, they dont help you at all they only want your money there webite should be shot down and stop scaming people

Date of experience: October 15, 2015
GB
1 review
58 helpful votes
Follow Amy-leigh N.
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Like everyone else what I received and what was advertised are two different things and they have the cheek to imply it's my fault.

This is the reply I received from their customer service which basically does tell you to stop complaining and accept it or be even more out of pocket for the return.

"I am really have the same feeling with you. Such like some clothing you really like when you bought them home, actually, you found the feeling is very different from the original.
Under the policy for the return.the shipping fee for return need to pay by your self.we suggest you consult the shipping fee for return item.If it is cheap, we are willing to offer you the the address for you return them back, If not, we suggest you keep this item as a gift to some they need, we offer you a cash coupon for you next purchase, is that acceptable?"

Thankfully I paid via paypal so I filed a claim against them easily.

Date of experience: October 15, 2015
Australia
1 review
16 helpful votes
Follow Chook P.
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Product very cheap. Poor sizing. They wont give me my money back. The dress despite being told was good quality and originally over $90. It is a piece of crap.

Date of experience: October 14, 2015
Maryland
3 reviews
20 helpful votes
Follow linda f.
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Very Dishonest
October 14, 2015

Advice to the public about FashionMia. Please protect yourself and do not follow the few positive reviews you see. Keep in mind that many companies buy reviews to make themselves look good. Please read the reviews before you decide to buy. The large volume of negative reviews should tell you something. Also know that if you decide to use this site, there is a posibility that you may not get your money back should you require a refund. I have placed on warning on facebook. I do not have a Twitter account, but if anyone reading this review has one, please spread the word. There is power in number. Put FashionMia out of business.

Date of experience: October 14, 2015
Missouri
1 review
9 helpful votes
Follow Dawn D.
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I ordered three items over a month ago. All three items said they were in stock. I still haven't received them. I tracked it and it says two items have been shipped, but are in China. I should expect them in the US in another week. The other item still hasn't shipped. I have contacted customer service twice and was told "please be patient." I will never order from them again.

Date of experience: October 14, 2015
New York
1 review
16 helpful votes
Follow Judy A.
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Chinese junk
October 12, 2015

DO NOT ORDER FROM CHINA. There is no guarantee and no recourse. Although Paypal will cover their own guarantee, that is all you will get. Same as if you go through Ebay and the company is overseas. Ebay will not reimburse those losses. Buy from legitimate companies in legitimate countries. China uses child labor, pays slave wages. They rip off American and European designs and make them up in the cheapest material possible. This shouldn't be news to anyone. What quality can you expect?.

Date of experience: October 12, 2015
Colorado
1 review
15 helpful votes
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Sizing from China
October 11, 2015

I ordered six items. Waited two months while factories in China made them.
I had read that the sizing ran small and since I am a size 14 I ordered 3xxx.
Re made from the cheapest material possible. Also, I just couldn't believe my
Eyes. I took one of the items to JC Penny and told them that I was looking for
Something in this size... showed them the 3xxx item from Mia...
I was referred to the girls department... size 4.
Have not received a refund... 2 months and waiting... no headway.
Just remember when you order... you are dealing directly with China.
If you are not a size 4 or less... DO NOT BOTHER...

Date of experience: October 11, 2015
New York
1 review
18 helpful votes
Follow Deveon S.
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Terrible
October 11, 2015

The item arrived with holes and unfinished hems. I asked for a refund well over a month ago and I have yet to receive a dime. Do not waste your money. Customer service is WORTHLESSNESS, much like their products

Date of experience: October 11, 2015
Canada
1 review
16 helpful votes
Follow Joan M.
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Don't get duped!
October 10, 2015

These people are fraudsters. You get sucked in by the nice photos and place an order and then you get a bunch of garbage instead. Customer service consists of dribbling you and threatening you to never to return the purchase. You will feel ashamed to even donate the garbage they sent you. I cancelled my order within a day but they shipped it anyway. This is a very well orchestrated fraud.

Date of experience: October 10, 2015
District of Columbia
1 review
25 helpful votes
Follow shadia h.
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Buyer beware.
October 7, 2015

Like all of you who had bad experience with this come I too have had a bad taste in my mouth after dealing with the... I visited the site got excited about the prices and immedialetly placed an order for 3 items. A month and countless emails and false track numbers I finally got my items.
The items were a joke... The pictures on the site are deceitful. I wear a miduim but ordered large incase... I gave the adult large blouse to my niece who wears a small in this civilized part of the world we live in... The flowy floor length skirt with tons of volune i fell in love with, turned out to be neither long nor short. With un even hem line and to add insult to injury it was polyester fabric lined with a jersey linning. Third item was large adult size long dress... I can not even give it away... Because I like to keep my friends.
This is deceptive advertizing... It is placed in China

Date of experience: October 7, 2015

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China