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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Texas
1 review
21 helpful votes
Follow Meah A.
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Absolutely horrible!
November 28, 2015

Please save yourself the aggravation and don't buy anything from these people. It took over a month before I finally receive the item and it looked nothing like the picture. It actually looked like a 8 year old hand sewed the dress together with the cheapest material they could find... Nope Never Again!

Date of experience: November 28, 2015
South Carolina
1 review
19 helpful votes
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Ordered 6 tops for Christmas parties a month ago and still waiting. Called over a week ago and couldn't understand the rep so I hung up. I should have listened to my husband and researched the company first. After reading reviews of how cheaply the clothes are made, I am disappointed that I even wasted my time. Guess I'll go shopping now.

Date of experience: November 28, 2015
New York
1 review
24 helpful votes
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I regret the day I looked at their website! I order 2 jean dresses which seemed really nice and paid $54.00. I had to wait close to 2 months to receive them, I was very disappointed at what I saw! These dresses were not made well at all, they were so tiny, they would probably fit a child. I follow the instructions to return them, and unfortunately the nightmare continued. I had to pay $29.00 for the package to be returned and that took more than 2 months and guess what I just received the package back a couple of days ago, saying"Insufficient address". Meanwhile after I originally sent the package, I was emailing them constantly and they never had a straight answer, this was when I realized that something was not right and that this company was not a honest company. Save your money do not order from them I just lost close $80 (rounding it off) and I was thinking of sending it back, but that means that I would lose another $29, it probably won't be worth it. So Ladies please do not order they are not a HONEST company! Really Disappointed Customer:-(

Date of experience: November 27, 2015
California
1 review
24 helpful votes
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Terrible
November 26, 2015

Please don't waist of your money I just received my order after three weeks oh my God! Quality is so cheap they not look like a picture at all and they size are not real x large it's look luck a x small, I am so disappointed.

Date of experience: November 26, 2015
Arizona
1 review
23 helpful votes
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AWFUL
November 26, 2015

I placed my order for 1 sweater on 11/7. They took my payment and sent me a confirmation email. After 1 week of not receiving an email regarding my order being shipped or processed I decided to look up my tracking number. When my tracking number pulled up it said the status was still processing. I noticed on their website they stated that processing can take roughly 2 weeks so i let it go. On 11/22 I decided to call the customer service number which ended up being a complete joke. The lady had no idea what I was asking and didn't know why my order was still processing she advised me she would find out and send me an email with all the information for my order, well surprise surprise I NEVER received an email from anyone. I sent an urgent email to them later that night letting them know I was upset with the awful customer service. And again they NEVER responded to my email. I randomly decided to look at my tracking number today and they just sent the order from their warehouse today on 11/26 almost a month after I placed my order and paid for it. Now I am waiting for this sweater to get here and from reading all the other reviews I am expecting to be disappointed with the item I am about to receive. I am never ordering from this company again. Unless you are willing to wait months for 1 item I wouldn't order from this company.

Date of experience: November 25, 2015
New Zealand
1 review
17 helpful votes
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If you thinking about buying things from this retailer, I recommend you not to. I bought 4 dresses and with 2 dresses are unwearable, the size was totally different from what they describe after I measured it myself. I requested for the refund several times and send numerous emails nearly a month, I still receive nothing until now and they keep telling me the refund is still in process. It's kind of bilk, do not buy anything from them!

Date of experience: November 25, 2015
New Jersey
1 review
21 helpful votes
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I ordered a few dresses a coat and a sweatshirt. My goodness the dress was so horribly made the lace was cut with scissors and it was not close to even. They even left the end of the stitching directly in the middle of the neckline. The size larges I ordered would make a size small feel fat. Horrible quality

Date of experience: November 25, 2015
California
1 review
17 helpful votes
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Is a robber
November 24, 2015

This store is not good because they take the money of you card and never recive the items be careful!

Date of experience: November 24, 2015
GB
1 review
30 helpful votes
Follow Steve J.
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Firstly ordering was simple, received trench coat after 7 days. It was "VERY CHEAP "
I was expecting a well made coat, took it out of the tiny bag to reveal a crumpled mess of very cheap material.
Do not buy anything from this company it is just utter rubbish tat.
Buyer beware and save your money.

Date of experience: November 24, 2015
California
1 review
27 helpful votes
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NEVER Again!
November 23, 2015

I bought a coat from FashionMia about 3 weeks ago. I have yet to receive the coat so I cannot yet comment on the quality. However, the customer service, if there is any, is awful. I have sent in multiple requests via the website and I have called into their customer service line which is a joke. Nobody has responded to any of my requests and when you call in, you either get the automated "Leave a message" without a tone to let you leave one, or you get the "reps are currently busy" and then they say "connecting" and it hangs up on you. I am thoroughly convinced that this company is a scam. For the first 2 weeks, I was able to track my order on the site, but now, when I enter in my order number, it won't pull anything up. My advice would be to NEVER order from this site no matter how cute or how much of a deal you THINK you are getting. It is not worth it.

Date of experience: November 23, 2015
Virginia
1 review
23 helpful votes
Follow Angelina O.
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I placed an order of several dresses. Thinking things might run small, I ordered a size up. When they finally arrived about 4 wks later, they were all at least two sizes too small. They are made in China for SMALL people! I couldn't even get my arm in the sleeve of one dress. Trying to get a refund is proving to be harder than expected. The phone number disconnects and the emails are going unanswered. According the to website, I have to ship everything back to China at my expense. Who knows when or IF I'll actually get a refund.

Date of experience: November 23, 2015
GB
1 review
18 helpful votes
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Waste for time and money
November 23, 2015

I order 2 dresses the first one was deferent than the picture and the second one with wrong size and also not like the picture in the website.
Wont give a refund neither exchange. They ask me to choose another item and then resend to me with no extra shipping fee but it was just lying. If there was any way to give them no stars I would. Please don't waste your money like me I do I feell very stupid

Date of experience: November 23, 2015
Canada
2 reviews
24 helpful votes
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Refund is a joke.
November 21, 2015

After 2 months of back and forth emails I finally got a refund. They admitted that the items I received were not what they pictured or described on their website and told me not to send the items back as postage would be too much and they would issue a refund. There is one big problem with the refund. I spent $77 and all they face me for a refund was $30.2 weeks ago I sent them another email about the refund and all they say is "My related colleague is working on your dispute." When I asked what was happening with my dispute I got the same response. As I said before. DO NOT ORDER FROM FASHIONMIA.COM. Save your money. If I could give them zero stars I would.

Date of experience: November 20, 2015
Florida
1 review
15 helpful votes
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You get what you pay for
November 21, 2015

Long story short, you get what you pay for! It's cheap. It's going to take forever. The tickets {problem resolution} will take twice forever. I was undaunted though because I spent a fortune on the dress I paid for ($30). Instead of sending the right order, I got a $10 blouse I'd never seen before. After 5 weeks of, "we couldn't open your photo of the item" I said do this right or I will make trouble. FINALLY, my dress arrived. It looked only slightly like the photo.

Date of experience: November 20, 2015
GB
1 review
16 helpful votes
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Living in Hope
November 19, 2015

I'm still waiting for my order placed some 10 days ago - all tracking states is "processing". Although my credit card was charged almost immediately, I trust that if items need to be returned, the refund is just as quick!

With hindsight, should've read the reviews - most of which are extremely negative - before ordering $150 worth of clothing plus $30 shipping fee!
Just goes to show if it looks too good to be true then it probably is...

Date of experience: November 19, 2015
Ohio
1 review
9 helpful votes
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I order product and size does not fit. Try to contact customer support has number from skype and no one answers. We have to contact china number to reach customer support and automated machine says hit one to leave message and option does not work wither. Very frustrating and waste of money and time. Do not order ANYTHING from this site.

Date of experience: November 18, 2015
Canada
1 review
17 helpful votes
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DON'T BUY ANYTHING!
November 16, 2015

Don't spend even a dollar, it is a total garbage!
All three items are shorter than on the pictures, very low quality, the colours gone after first wash and getting very strange shape.

Toronto
Canada

Date of experience: November 16, 2015
Germany
2 reviews
15 helpful votes
Follow Heilke Z.
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Best for the price
November 16, 2015

Hi,
I am from Germany and have placed an order a couple of weeks before. I have to say that I do not understand the bad reviews. What do people expect?
It took pretty long time - about 4 weeks- until I have received the stuff but therefore there was no shipment fee to pay.
The quality of the products is good - means good quality of cloth and seawing. Two of the items I have ordered are kind of a little bit smaller then it came across on the photos of the website.
When I have received the package I thought they have forgotten one item but: surprise- they have sent it two weeks later instead of let me wait another two weeks - that is what I call excellent service.
The price is unbeatable and I always ask myself "What do people expect when buying things for little money?".
I think that some of the reviews are simply not fair.

Date of experience: November 14, 2015
Oregon
3 reviews
22 helpful votes
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Shaky company
November 14, 2015

I order two items and finally received one a few months after and the second Item I never received. I finally received someone else item and Fashiomia asked me to forward it to them which I paid for. Then the company wanted me to give a good review. I asked them where is my dress? No answer and out the money for my order and sending somebody else their item!

Date of experience: November 13, 2015
China
1 review
6 helpful votes
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Ok
November 13, 2015

Waiting a long time for the product, hope next time will be faster, I bought 3 dress cause it is really cheap, fits me good, love it!

Date of experience: November 12, 2015

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China