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FamilyTime has a rating of 2.6 stars from 228 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FamilyTime most frequently mention customer service, free trial and credit card. FamilyTime ranks 5th among Parenting sites.
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This app is a fraud, I signed up for a subscription that said use was free for a period of time which I respected before unsubscribing, but I was still charged 45 USD when I didn't authorise anything. This is theft. I filed a complaint.
I got good advises on how to install the app and how to make sure it works and won't be deleted on child's phone. Works limited when ipohe and android connection but works and is absolutely worth it.
No matter what familytime says, they do not refund. They operate out of China. They keep chargingvyour credit card after cancellation. The only way to stop them is to cancel credit card and get a new card. Family time keeps telling you refund is in final stage for months, with no refund EVER! Try other apps before this one.
My duaghter iPhone is LOCKED 24/7. Tried to setup everything, also with help of their support.
App simply doesn't work. They say its iOS default behaviour.
And don't refund.
DONT PUT YOUR MONEY HERE!
Read that it works between parent's Droid and child's I-phone. None of the functions the app provides are displayed... specifically monitoring messages. The reports list nothing, just say the log isn't available. While traveling with my child the locator didn't update and had their phone location several states away. I requested a refund and was told it would take 15-21 working days... after a handful of follow up emails with this company past this period I still haven't received a refund... 2 1/2 months later. I've been strung along and told "not to worry about it".
The featues dont seem to work as advertised. It's very cluncky. Bad user interface. I have decided to use another app
Chat molto esaustiva. Mi ha aiutato molto, da sola non sarei riuscita. Tutto fantastico grazie mille
I purchased a premium version of the app because it promised features that it does not have once I installed the premium version I quickly realized it did not have the features that it said it did I submitted a request to cancel and was told no I could not get a refund because of a holiday promotion when I made my purchase. Beware of the software make sure you're 100% sure this is what you need does not work well with Apple products.
I had some problems with Familytime app, but I got help immediately to the chat and all problems was solved easily. Many thanks and 5 start to support team. Great job.
Marc was very helpful. He was available immediately and answered all of my questions. Professional and courteous. Thanks!
Fragen erfolgreich gelöst. Schnelle Weiterleitung und Lösung des Problems. DANKE!
Contacted Chat service. Was prompted quickly and kindly. Request was handled with now issues. Great service.
I recently purchased this app to help monitor and control technology use on my kids phones. It is amazing. So many ways to help control time, usage and safety! I have had a few questions and customer service has been super fast and helpful! Highly recommend this app!
Awesome! I love this app! I have been using this for 2 yrs now and I'm renewing in another week to make it 3. I will continue using this app as long as its available
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Very helpful chat support. Really appreciate the ability to handle things over online chat.
Thanks!
Issues with software could not be solved, but was promissed the purchase is cancled. The support was good, the software not.
Recommendable application, constant supervision of children's phones, the ability to configure settings, quick support assistance
Good application, helped to manage and control kids phones and tablets.
Good and quick help via chat.
Answer: It's even worse than ScreenTime app, I would suggest you to use built in parental controls and avoid using third party apps as these take so much of personal data.
Answer: No, they can't on android. And you can prevent your child from deleting the child app on iOS.
Answer: Most of the features work even device is on airplane mode.
Answer: According to my case, customer is the best so far and had answered my all questions very quickly and the agent was informative.
FamilyTime is a leading parental control app for Android Phones, iPhones, Android Tablets, iPads, and Fire OS devices. Monitor and track your child's phone activity and limit screen time.

