Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Putting all the known controversies aside and reviewing the core product- particularly the mobile app- for the operating budget, you would think FB would take the time to design and execute well, and make technical glitches easy to report. It's glitchy, the algorithms are strange, and there's no ability to customize/personalize. Glitchy: you can't jump to a time stamp or point in videos. If that's deliberate design to force you to watch the whole thing, then it's manipulative and a poor user experience. The only thing I like to use is FB marketplace, but again, glitchy. Everytime I navigate there, I get suggested products I am not interested in and that are inappropriate or explicit. If I hit the "X" to remove them from suggested, they just reappear along with similar items regardless of the preference I have clearly expressed as a user by removing them. If you want to advertise things to me, fine- but at least develop a user experience that adapts or give me a say in it. Or give me the option to expressly tell you what I'm interested in- I GLADLY will tell you so I don't receive any more explicit or immature content when I'm just trying to buy a KitchenAid. I think the algorithm literally just took my age as an input and decided, "oh! You're a millennial. You must love 420 stickers and cake pans shaped like body parts". Really amazing app experience no one asked for between the Products You Might Like and loading up your feed with videos of police chases so you can't see normal things like updates from family members. So annoying I delete the app to limit the data Meta can harvest (sorry Meta- you didn't earn it) between searches and just look at NextDoor and Craigslist first when buying locally.
Thanks for the good and through review of my book. I am delighted with the review and feel you truly captured my book Funkanometry goes to UCLA Freshman Year Book 1
Yet again Facebook held my posts for 5 days. Claimed an 'admin' approved it.
I am creator and admin for my group.
Don't lie if you can get caught, you scumbags! You are caught!
I can confidently say that this is the best app I have ever used. I was able to access a healthier workout program, a new meal plan, and a real-time calorie and water tracker, as well as an extensive list of exercises to help me get in shape faster. At home, without gyms, I could eventually reach my fitness goal. Your assistance is greatly appreciated. Periodically I practice various meditation techniques. There are also exercises to consolidate your results!
Your phone number don't work. Never does. Your not available never. Your email don't even work never calls back or emails you guys don't. You let stalkers online such as katelynn michelle fultz. Let Ohio people on there and never take their profile down like Katelynn. Help center don't work either never works tried it and you all don't do your part on your end. Because if you did her account the biggest poser and stalker who created fake accounts and fake pages of me and doesn't want to say sorry for it or take accountable, but threaten to call the cops enough to take her account down, and Amanda Webb. You won't. Not doing your job. Let stalkers and harasser continue. Never banned them. Still let them blackmail. Still don't do $#*! about it. Still let victims be attacked. Same with celebrities too. You think this is fair. Its not. The fact that you Facebook also take her side as well. When she lies so bad then gaslights then flips the story around making herself look like the good gut same with Amanda webb. This is not right but you won't take accountability to take their profile down. So for that while not doing your job right. I'm out. You lost a costumer. Failing peoples lives Facebook goodbye good riddance.
Ive been trying to get help for missing posts. I think I wrote like 20 messages to them and I'm left with no response. It's just a joke how this company just doesn't care at all.
Too many spams and fake id's. Harmful for children. People share illegal videos and pictures. Sexual content is too much. People text personally with fake id's.
Excellent job done fully recommended very friendly person will contact him again when needed in the future
Banned from account. No way of securing. Utter rubbish. Wouldn't advise. Banned for no reason. Will not help recover account and all ways provided by Facebook to fix this don't work.
My profile is filled with tons of stupid ads about some weight-loss product which looks really suspicious. FACEBOOK really needs to work on their account security management!
Facebook is absolute garbage! Try and and get technical support with these clowns. They have links to a live chat agents that go nowhere accept take you in circles. Zuckerberg!,...with the amount of money you make with Facebook I would think you could provide a tech support number. Pathetic!
My fb account was hacked three weeks ago. They gained access to my account, changed my email and phone number, and I just noticed there is a new email associated with it. I have tried to respond to the security emails, all of the rabbit holes of "follow these steps", etc with the same outcome! Unacceptable! You don't hear of other social media sites having this problem and fb doesn't seem to care. I'm starting to believe that maybe they are the ones putting the hackers in play.
Facebook has been around for years, I've had an account ever since they came out. Which they have added a lot more features and things to do. I believe it's a great way to spend your time when you have nothing else going on by scrolling the feed. It's always a great way to meet need people, not to mention sell things you no longer need and buy things you didn't know you needed. Facebook really is a great website for just about anything. I don't know what the world would do without Facebook. It truly does make the world go round.
People drug with ecstasy on this site to make you hear you don't look like photo and feel someone injected with silicone. They do it on myspace and Twitter also. You won't have any money with family no more and have to figure it out on this drug
I am always getting restricted for things lke comments about movies while I see others actually threatening groups ( like Democrats) and that's fine. I am so tired of the bias. Of course I couldn't post this on there. I'd probably be restricted for another month.
Pathetic platform for a corporation as big as Facebook. Wish I could rate it zero. I have an ad posted and need to edit it. When I select edit, there is no button to update your edit. You're just stuck with what you wrote. I'm sure it's because they intend to have taken your money from that ad and have you create a new ad and pay those fees all over again. Can't wait for Facebook to go the way of MySpace. It's definitely headed there.
Facebook Marketplace is full of Chinese Scams. You got Bose Multi CD radios that are continually advertised at under $50. That even Bose has a warning about. There is a folding.22 Magnum pistol regularly advertised. There must be a ton more scams but Mark Zuckerberg doesn't care. Facebook is too big and Mark Zuckerberg is hurting members. The man needs to be held accountable.
Facebook sucks so bad you can't even contact them to get them to help you with anything they try to say you've done s*** you ain't done and then when they put your account on their police thing they never take it off Facebook is the worst company ever I can't specify how much I dislike Facebook
Ordered several items on March 19th and still waiting. I emailed customer service twice with no response. Either deliver my items I have paid for or give back my money.
Bought it for my daughter, who is going through chemo treatments. This hat is perfect for her. Soft and comfortable. Attractive and a good weight. Thank you for making this tough time a little easier!
Answer: Is CUSTOMER SERVICE +1 8O5 41O 56OO PHONE NUMBER +1 8O5 41O 56OO? Is CUSTOMER SERVICE +1 8O5 41O 56OO PHONE NUMBER +1 8O5 41O 56OO?
Answer: Yes... I also use WhatsApp but it's the same Facebook that's created WhatsApp also
Answer: Because they don't care, and it's probably millions, not hundreds. There are no internet laws protecting consumers of that place. It would take a bill in congress, and guess who also doesn't care what FB does to its users? U.S. Congress! Zuckerberg is having private meetings with the thug in the White House, trying to cover his butt or ensure nothing happens to his precious company in liability law suits.
Answer: Is CUSTOMER SERVICE +1 8O5 41O 56OO PHONE NUMBER +1 8O5 41O 56OO?
Answer: How can we guess fake and genuine facebook profiles in our friendlist This might be strage
Answer: Would you like to sove your old account right now and start reusing
Answer: Same exact thing happened to me just yesterday and I'm so beyond pissed off and upset, I'm so worried whoever hacked my account will take all my videos and pics of my children and sell them to pedophiles and Facebook won't help me at all, I sent documentation to prove it is my account but they still won't fix it, UGH!
Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account