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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
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Egypt
1 review
0 helpful votes
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A new vesion of decorating artvesion for home. Have alook finde new like to gain all weo ---------------------------------------------------------------------------------------------------------------

Date of experience: March 26, 2018
Illinois
10 reviews
23 helpful votes
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My account was hacked and suddenly my account was permanently disabled. They didn't even give me a chance to get my account back. They stopped responding when I asked if I could at least have my photos backed up since I was on there for about 14 years and don't have backups of many of the older photos. No responses.

Date of experience: March 26, 2018
Florida
3 reviews
0 helpful votes
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Facebook is very good for some purposes. Very bad that it is now combined with Google. In the news it has been reported that they take down anything related to what interests gun owners or anyone getting interested in guns. I searched for how to clean guns. Literally maybe 50 U-Tube videos would pop up, and I would have my choice. All were very similar, but with differences. They show how to lubricate, but choose different methods and lubricants. That is just one example. Travel videos on U-Tube were taken down and replaced with paying companies. For example, when I would search for Colombia, I used to get a lot of sources, including individuals who would tell their experiences. Now, one can not find those individuals unless one puts in their names. Instead you get magazines and professional articles trying to get you to go to their attorneys, real estate agents, etc. The information is designed to get you to buy products to find out more. For example, they say that health care is excellent, and some basic financial information, but no specifics unless you subscribe to a magazine; and even that is not focused on any country, only all countries. Probably, they provide more sources of information for which you must pay for information. Facebook and U-Tube must be looked at with a skeptical eye, and closely regulated by government and others. It is as if there were only two or three newspapers, and more were not allowed. Today, there are only a few news sources, but there is competition despite bias. Facebook and u-tube has competition locked out to a large extent.

Date of experience: March 23, 2018
California
3 reviews
5 helpful votes
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Nobody better
March 22, 2018

Pioneer Tire Company, Stillwater, OK. Honest and fair. They do alignment, brakes, and suspension repair. There is no more honest and reputable businessman (still living) I have met than Victor Borland, the owner. I knew his father (a left handed baseball pitcher who shut out Mickey Mantle) from 1970. Of all the automotive repair businesses I have dealt with, there are ABSOLUTELY NONE I could recommend more highly.

Date of experience: March 21, 2018
Canada
7 reviews
14 helpful votes
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Its Facebook?
March 13, 2018

I personally don't mind it, I rather Facebook than "Tweeting ". I mainly use it to talk to friends or look up funny vids and whatnot. Sometimes dip into the selling part of Facebook but only with trusted buyers from groups! Apart from that what else would you use this for, it serves its purpose!

Date of experience: March 12, 2018
Nebraska
16 reviews
11 helpful votes
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It's ok
March 13, 2018

I mean it's just another social media i'm not really a big social media fan but if i would get one this would probably be my second choice.

Date of experience: March 12, 2018
Spain
3 reviews
24 helpful votes
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Booooring... wait
March 11, 2018

I started to write negative comment, but then stopped myself. Is it soooo bad? Just to mention, that Facebook connected me with my now husband. For that only I must glorify it forever and I will, but I really don't see how could it be helpful nowadays. I connected with everybody I wanted to be connected and can call them now. What else to do there? I really don't know. Time waste at the best. Sorry Facebook and thanks a lot. My husband is great.

Date of experience: March 10, 2018
Denmark
1 review
1 helpful vote
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Facebook is selling a lot of ads for known BINARY SCAMs and FAKE NEWS, they are enabling criminals: http://cnnreports.net, goo. Gl/rg6i9v, goo. Gl/oqJf18,

Date of experience: March 9, 2018
Canada
13 reviews
61 helpful votes
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Dysfunctional social media for voyeurs and exhibitionists.

Facebook, you are so exposed that I don't think there is anything left to say. You are an echo chamber for communist propaganda. Kids hate you; that spells death.

Decentralized blockchain social media and torrent tech are replacing big tech monopolies re. Search engine, wifi access, video sites, crypto currency etc. Big tech censored platforms are going bye bye. FB already pulled the trigger on itself - it's bleeding out now. Kids not using it - oh oh! Remember AOL, MySpace, Netscape and the ongoing Yahoo implosion? Block chain is the future and nobody can own it! Even telecommunications will lose their CARTEL status.

Are you a brainwashed, socialist, NWO, Millennial? https://m.youtube.com/watch?v=bX3EZCVj2XA

Date of experience: March 7, 2018
Pennsylvania
4 reviews
2 helpful votes
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Every time I ever had a problem with anything on Facebook and sent a support ticket they got to my problems right away these guys are great when it comes to worrying about there guests great response times thank you facebook!

Date of experience: February 28, 2018
Ireland
3 reviews
3 helpful votes
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It is just a mess
February 28, 2018

This advertising social network is completely worthless without plugins which block ads and different pointless stuff. Provided abilities to sort things I want to see work just terrible.

Date of experience: February 28, 2018
New York
7 reviews
23 helpful votes
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Facebook is the worst thing that ever happened to the world. It is truly a pathetic site which draws a lot of nasty people who have nothing better to do than to complain about their stupid political nonsense. I never had a FB account, and never will! Whoever doesn't like that can kiss my fine white $#*!.

Date of experience: February 26, 2018
California
3 reviews
1 helpful vote
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Trumpster
February 26, 2018

I was wrong now you have a human demon animal and through hate and collusion with the Russians he suckered you into thinking he is worthy of commander and chief of the US. Military as a coward draft dodger. If you had served by. Being drafted to Vietnam, how would you feel about being an Amercan citizen having a liar and cowardly devil as president?

Date of experience: February 26, 2018
Mississippi
2 reviews
1 helpful vote
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Do Not Trust This Company
February 26, 2018

Butler attempted to tell me that my pool light would need to be replaced, wanting me to spend $400. Found out it was just a breaker myself. Also, they came out and did nothing, but then charged me $160. Then my friend had used them, they told him he needed a new pump and other items, found out it was just a pipe that needed to be sealed. They are CROOKS.

Date of experience: February 25, 2018
Oregon
4 reviews
53 helpful votes
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I have been banned from facebook for my conservative views and my support for President Trump and his administration. My description of 'illegal aliens' was deemed hate speech while every description of our President by the liberal community, hollywood, and the liberal media is far worse. President Trump is working tirelessly to put America first and these liberals and their media are doing everything possible to derail his efforts. When I expressed my views on this on facebook I was banned from commenting for 30 days. Is there no media outlet that supports our President?

Date of experience: February 25, 2018
Uruguay
1 review
0 helpful votes
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Worse service ever!
February 23, 2018

You will never receive an answer from facebook.com or from its customers service. How could be possible? From Google, Gmail, and Youtube, i always had an answer if i needed, but from facebook.com its customers service will never give you an answer, but facebook's system will always block your account, or will penalise your behaviour, and you will never have any answer about nothing!

Date of experience: February 23, 2018
Japan
1 review
0 helpful votes
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It's good place to shopping here, normally I like to electronic things, it's very cheap and good quality and specially if you have some problem with your order they have great support service center witch helping very carefully.

Date of experience: February 20, 2018
South Carolina
1 review
1 helpful vote
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This site is toxic
February 18, 2018

I was recently referred to this site for support as a child free by choice woman engaged to a single father. This site does allow women in my position to experience and express the authentic emotions that result for women in my position. I know this through reading the threads. I would never post anything in this one-sided source. We are told to essentially suck it up and quit being the wicked stepmother. Yet... a biomom is able to write a post wishing her ex would have a crappy marriage because she is jealous of the new wife. All responses in fact SUPPORTED this petty outlook and comment. Your organization is continuing to promote behavior and stereotypes like this. You have lost both my support and respect. No apologies from this gal.

Date of experience: February 18, 2018
Washington
3 reviews
17 helpful votes
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I hired A-S Contracting (owned by Sarah Crawford Toland) to remodel my condo on Canandaigua Lake. I dealt with her employee / live-in boyfriend / baby-daddy - Al Bosley (who I later found out was using hi dead father's name because he was a four-time felon who was forbidden by the Attorney General from doing any contracting work in New York State.) They took an initial deposit of $8,000 and then a progress payment of $8,825. I am out of state and when I arrived 3 days prior to when the remodel was supposed to be finished I was devastated. They butchered my home. Live wires dangling, plumbing was not functional, building materials left out in the rain and snow... I have lost more than $25,000 total due to this company. I took them to small claims court and (they know how to work the system) they got the case postponed after I flew in for it and now they are counter-suing me because I did not let them finish the job. An inspection by the Better Contractors Bureau said they had no idea what they were doing and they had not used licensed trades-people.

+1
Date of experience: February 13, 2018
Missouri
36 reviews
152 helpful votes
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FB randomly disabled my account for no reason. It literally gave no excuse. This website is garbage. I wouldn't recommend it.

Date of experience: February 3, 2018

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+533
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