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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
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Brazil
2 reviews
0 helpful votes
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Love zaful
February 10, 2020

Amo fazer compras na zaful, melhor site de vendas. As roupas são de qualidade, são lindas amo cada detalhe

Date of experience: February 10, 2020
Canada
1 review
2 helpful votes
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I just wrote that americans were imbeciles and I got suspended for 1 month this is not hainus talking it`s just a matter of opinion.

Date of experience: February 9, 2020
Washington
1 review
17 helpful votes
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$#*! mods
January 30, 2020

Someone called another person a whining liberal, but he did it while whining. I pointed out how he was whining, and sarcastically called him a whining liberal. I got a 24 hour ban for this. I reported his post, where he called someone exactly the same thing (only serious) - A-OK. I requested review - A-OK again. So to sum up: I reacted to someone by doing exactly what they had done, and I got banned but they didn't. I found dozens of other posts that were far more offensive than mine, all A-OK. Facebook is fascist trash. I wish I could rate negative stars.

Date of experience: January 30, 2020
Nevada
1 review
3 helpful votes
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Bullying me
January 24, 2020

Everybody hacks into my account and bullies me all day make fun of me Everybody bullies me every dayAnd they take down my account every day I don't violate guidelines

Date of experience: January 24, 2020
Switzerland
8 reviews
33 helpful votes
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Now my data, my face and everything about me is out there forever. Never to be taken back again. Shame on me.

Date of experience: January 1, 2020
Canada
3 reviews
19 helpful votes
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Waste of money.
December 31, 2019

This site sells candles with supposed diamonds in them. First of all there is no way to appraise these and when Foreverwick was asked about this their response was you can take it to a jeweller or an appraisal. Well the price of the diamond chips that are in the candles would not cover the appraisal value. When I posted this on their site the deleted the post and blocked me from posting or messaging them. Very professional,,, not, Would not recommend these candles to anyone.

Date of experience: December 31, 2019
California
1 review
12 helpful votes
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DRAMA
December 19, 2019

Brain wash Drama over rated. Technology goes too far too many apps and viruses. This world will crumble. Makes me sick. Facebook has changed people just like all the millions of technology has shaped humans differently. It's a popularity contest Rather than "keeping in contact with love ones". Ups and downs with a lot More down in my opinion but who the f am I. Technology more technology oh can't wait

Date of experience: December 19, 2019
Utah
69 reviews
100 helpful votes
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Some good and some bad
December 19, 2019

For the most part I do like Facebook. Mainly because of the people I have become friends with and a lot of information. As for Facebook they suck. It is a subject that could take a lifetime to talk about. Sure they have their rules and regulations but then they do stupid crap like remove posts that really should not have been removed or they reprimand you for requesting to many friends then they make suggestions of friends whom you don't even know. Then while they are deleting your good posts they will not remove a post that is sexual or enticing. Or they suspend your account (put you in Facebook jail) for doing nothing wrong that they see as wrong. O the list goes on and on...

Date of experience: December 18, 2019
Pennsylvania
4 reviews
3 helpful votes
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Facebook Is Amazing.
December 15, 2019

I love Facebook for the fact that I can talk with anyone in the world. I can see my old friends from the neighborhood and school. I love all the memes and pretty pics. The funny videos from all the different posts. I am on it every day to check out my friends and see what is new. I love sending Holiday Greetings and Birthday Wishes! Just A GREAT Site!

Date of experience: December 15, 2019
California
1 review
1 helpful vote
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Happy and satisfied
December 10, 2019

We just had our friend's dog, 75lb Rottweiler, driven from CA to NJ by Deena. She was amazing. She was very friendly and always responded immediately to my texts. She did everything she could to ensure a safe and calm trip for Athena. We are grateful for Deena's services and if we ever need to transport an animal, she is the one who we will call. Thank you so much!

Date of experience: December 8, 2019
Canada
1 review
3 helpful votes
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Why i paid for my ad but ad is not running? Why you charge me last time about same issue? This week many time i try to contact some one in face book to get help but new one can help, we cant find any way to contact face book to fix this issue?

Date of experience: December 7, 2019
Washington
2 reviews
41 helpful votes
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This business is stating I owe them money, but I believe they owe me, I have tried to resolve this with them, if I do owe them I would pay, but after asking them on who owes what to who, all I got was ignored messages and now personal verbal attack. This has been going on for almost a year. They owe me for a portrait session in which i never received my pictures, plus my hair extensions I left there that I paid for which is a lot more thaan the amount they say I owe them.
When I had services done by them, I was told they had the best hair extension prices in the area because their prices included maintenance in which no one else did. All of a sudden Im accused of not paying for a $75. Service, now its $225, for something that was already paid for in the original cost.
I just can't get them to discuss this, instead I am told they will file harassment charges on me, and verbally attacked me. I know they owe me money and they throw it back on me instead

+12
Date of experience: December 2, 2019
New Jersey
1 review
4 helpful votes
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Facebook is a hot mess Between people being disrespectful and stopping by for just a minute they might as well not stop at all.The video stops midway and then Facebook starts muting the video in other countries.
D j's do not earn a dime to go live. What is worse is that they the Djs refuse the stand up for their own industry our job is to give people the music new old current back in the day and really people on Facebook show very little respect for that or appreciation now there homies they show appreciation for or the super bigger D j's they show appreciation for. That's cool but the whole problem needs to be corrected on Facebook or they should shut it down for good and give the people listening a break and the DJs F the dumb sh##
If they were running ads next to the DJ playing live they would be making money and not bother Djs Who are promoting all the artists that make this music everybody should be pissed off and speaking up and sending Facebook emails against there stupid policies. Enough Duh! When they figure out how to make some money finally maybe they will leave Djs alone they need to fix this and right away and make everybody happy.
I'm gonna post this article to side jabber Every time someone reads this Regarding Facebook live they're gonna get notice how what they are doing harm TO the DJS Artists AND Real music lovers. MOST of the people here are not real music lovers facts! They are too busy posting pictures of their kids their vacations Food and sex or lack of holla

Date of experience: November 27, 2019
California
3 reviews
3 helpful votes
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Best
November 25, 2019

The best place to know some new info, get in contact with friends and just have fun. I think everyone love them.

Date of experience: November 25, 2019
Texas
5 reviews
5 helpful votes
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Best social outlet
November 25, 2019

Facebook is the number one of many popular social media outlets. For connecting to friend or searching for loved ones.

Date of experience: November 24, 2019
California
2 reviews
54 helpful votes
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Annoying
November 22, 2019

I really wish this site would be hacked and wiped from the face of the earth. Things were better before they started putting restrictions on things such as the search feature.

Date of experience: November 22, 2019
Malaysia
1 review
4 helpful votes
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Just for enquiring about the services, this person showed that he is aggressive and unkind, if he is this bad to fellow humans, imagine how bad he is to our furr friends.

Date of experience: November 18, 2019
Canada
1 review
0 helpful votes
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Runs like a Champ
November 15, 2019

This 8400W / 6400W Champion generator is amazing, easy to setup and start. Provides plenty of power.

Date of experience: November 15, 2019
Illinois
1 review
6 helpful votes
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Customer Support
November 3, 2019

Someone created a fake profile using my pictures. I think it was someone I met on a dating site that turned out to be a scammer looking for money. We sent each other pictures by text. Now they must be using this profile for their scams. I tried to reach Facebook but they have no way to speak to a person. They have a form you can fill but when I try to submit it, it says there is a problem and they are working to fix it and they never fix it. I had a friend go to the page and report it but they don't do anything because it's all about subscriptions. This is a terrible site.

Date of experience: November 3, 2019
West Virginia
1 review
4 helpful votes
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Security Sucks
October 31, 2019

Customer service sucks, oh my bad what customer service. There is none! Facebook Sucks. I cant even recover my old account because it wont let me change my phone number!

Date of experience: October 30, 2019

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+533
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