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Facebook

2.0

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
435
value
397
shipping
257
returns
242
quality
367
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New Jersey
4 reviews
8 helpful votes
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Fakebook
May 28, 2022

Going on my third time in Fakebook Prison it is clear that we have have been hypnotized into a social media that is the sewer of all times. The COMMUNITY Standard does not tell us who the the community is and how it is formulated. "The Community" is an unknown logarithm that has no ability to recognize "The Community" therefor becomes a mystery entity that has complete authority and ability to mold young minds into the new "Mythology". The new god.

Date of experience: May 28, 2022
New Mexico
1 review
0 helpful votes
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Facebook has repeatedly violated my constitutional right of the freedom of speech. Their decision is strictly political. The moderators of the Russian segment of Facebook are trying to shut up everyone who is against Putin's invasion of Ukraine, genocide of Ukrainians and writing truth about Putin's supporters. They are trying to use "hate speech" game to ban people speaking against organized Russian paid war supporters.
Shame on you, Facebook, for supporting the WAR! Facebook has to decide if you are with the Democracy or Putin's totalitarianism and hate propaganda!

Date of experience: May 27, 2022
Egypt
1 review
0 helpful votes
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Our line of products includes perfumes, makeup, personal care, hair care, skin care, home detergents as well as instant food powder.

+153
Date of experience: May 23, 2022
Virginia
1 review
0 helpful votes
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I love Facebook, I just wish they would update things a little more on the site. Maybe getting in contact with their development team is a good course of action.

Date of experience: May 22, 2022
Michigan
1 review
0 helpful votes
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I posted a picture of my granddaughter at the butterfly exhibit and was banned and my account was disabled for child exploitation! From 3 years ago. Facebook has gotten completely out of hand they think that they are the only social media site in the world. No way do defend the post no way to contact them by phone email chat snail mail or otherwise. Legitimate companies do not need to hide their contacts. Even Straight Talk has contact information and their customer service is awful. If Facebook believes they are the end I'll be all of social media they are mistaken. This is the pic. If you feel this is sexualizing a child you're the one with the problem.

Date of experience: May 21, 2022
Pennsylvania
1 review
0 helpful votes
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Horrible
May 20, 2022

Censorship, islamophobia, Russophobia etc. The company has biased when it comes to censorship. If you threaten to kill Muslims or Arabs or post racist stuff against them the company doesn't see it against their rules, even if you report it; however, if it's against anyone else they ban or block people accounts. Double standards and racism and spying made me delete the app I don't need it.

Date of experience: May 20, 2022
New York
1 review
0 helpful votes
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Facebook is crap
May 20, 2022

Facebook is crap the will let anyone make a Facebook page selling sex and prostitution and let people post videos of someone killing themselve but if you say post a comment that has the word death or kill they give you a 30 day ban as well as if you post a picture that shows even a small portion of a woman's breast in an adults only group

Date of experience: May 20, 2022
Indiana
1 review
1 helpful vote
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Facebook =Hackers
May 18, 2022

2 days ago my Facebook got Hacked. Hacker created a Facebook with my email, hacker calling my friends and family pretending he or she was me. Crazy how they get a hold of your Facebook personal account not safe at all!

Date of experience: May 17, 2022
Illinois
1 review
0 helpful votes
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IF the system allows it, I would give it Zero stars. On 07/13/2021, I went to the store on Manchester road to fix my broken iPhone 8.

Later when I picked it up, I was told for an unknown reason the Home button was not working anymore (It was working when I gave it to them) and the edge of the screen is not sealed very well( they said it was possible because the iPhone was bent), so the guy offered me a free charge of the service. I was totally fine with that. Unfortunately, they did not take the charge $96.95 off, on the contrary, they charged me TWICE for a bad service which I found out on 02/2022, half a year later. So I called the store, and I was told to dispute it from my bank end because they couldn't find the transaction from their end.

But my bank refuses to dispute it because it has passed the dispute time frame. Then I went to the store and talked to MOHAMMAD USMAN and showed him the transaction on my bank statement.

Date of experience: May 17, 2022
Texas
1 review
0 helpful votes
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Horrible
May 14, 2022

Facebook has become trash lately. They will let scammers and fake people on the site. But will disable someone's account that's has nothing wrong on and say it doesn't follow community guidelines. I woke up this morning to my account being disabled because apparently my account no longer follows community guidelines. Now I have have this account for years. And now it doesn't follow community guidelines. But When I try to report a scammer or someone posing as another person on Facebook. They say we don't see anything wrong. Seems to me Facebook doesn't know what community guidelines they follow. Just wonder how a platform that is as big as this one would let scammers and fake people on their site. But real honest people who only post family pictures or shares a funny meme or quote are not allowed and their account is disabled. I'm not happy with Facebook.

Date of experience: May 14, 2022
Massachusetts
1 review
0 helpful votes
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I posted a comment that wasn't about bullying hate or anything else. I spoke on real life events that we as color people get treated horribly by police but don't do to armed white people. I stated we show no threat to them and we get shot and killed. But you have people up there hacking and scamming people. There's people making jokes about innocent deceased people but not once will they get restricted for seven days. The person behind Facebook to me is a racist himself because I see white people saying we as color should have gotten killed hurt or etc. But we as color always getting restricted because we speak how we feel about situations like that. Facebook is a joke they've allowed videos of children shooting each other and the video is still viral but I make a comment and I'm restricted to comment and post.

Date of experience: May 14, 2022
GB
1 review
1 helpful vote
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All I see on Facebook nowadays is spam messages in groups, sponsored ads and data gathering tools.
One ad I saw today was supposedly for a driving school. "Obtain REAL DVLA license" no website or phone number. Somehow Facebook thinks it is acceptable to allow access to young girls without checking the legitimacy of the advertisement.

Date of experience: May 12, 2022
Minnesota
1 review
0 helpful votes
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During the war with Ukraine expressing intolerance to fascism puts you into Facebook jail for "hate speech". This suits blocking information - exactly what putin wants. Thanks Facebook.

Date of experience: May 1, 2022
Virginia
1 review
0 helpful votes
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I'm a landlord and I post a house for rent, however, the next day, facebook block me for no reason. I try to call them, but There is no customer number I can call, my number is *******469. My address is 1418 Mckinley Ave Bristol VA. I'm a real landlord and I didn't do anything wrong. I request them to unblock me, but no responding at all. We alway like Facebook, but, they block me for no reason, very disappoint.

Date of experience: May 1, 2022
Bangladesh
1 review
0 helpful votes
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Nice app
April 30, 2022

Good app in the world. All castomer choice this app. Becouse it is very good survice. I like this app

Date of experience: April 29, 2022
North Carolina
1 review
0 helpful votes
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Had my Facebook account hacked by scammers and Facebook wants me to identify that it is my account which I have and they still won't give me back my account been going back and forth and back and forth in the meantime the hackers and scammer are contacting everyone on my friends list and sending them instant messages in my name so people think that they're talking to me when they're not. Facebook / meta is violating their own community policy and won't do anything to protect me or my friends.

Date of experience: April 24, 2022
GB
1 review
5 helpful votes
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Over 3 weeks ago hackers accessed my fb account, disabled it by posting inappropriate images and proceeded to rob my credit card! Hundreds of emails to FB, an ignored 'review' and constant form filling has been a waste of hours of my time as no response from FB. I'm now getting notifications that my accounts will be permanently deleted in 7 days! WTF...
Watch out your data is NOT safe here and they're a communications company that don't communicate! Disgusting! One Star is one too many:-(

Date of experience: April 24, 2022
California
2 reviews
0 helpful votes
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4 Stars
April 24, 2022

Good app to connect and stay connected with friends and family. But Facebook "jail" as we can it is getting out of hand. Banning us when we shared it but when someone else does nothing happens. ‍

Date of experience: April 23, 2022
North Carolina
1 review
1 helpful vote
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I can no longer advertise on Fake Book. A few years back I had a pet supply store online as well as a PPE store. The store automatically kept a rolling inventory. Somehow they failed to update the inventory of a particular product and Facebook pounced on me like a pack of hungry wolves. That was that, I requested a hearing twice, Fart Book sent me a message saying," your advertising privileges have been revoked, that is final"So you tell me, what are they really all about?

Date of experience: April 22, 2022
India
1 review
0 helpful votes
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*******167
April 22, 2022

My account facebook disable please recover my account facebook My recover account facebook disable please recover

+2
Date of experience: April 21, 2022

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+533
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