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FabPartyDress has a rating of 2.1 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FabPartyDress most frequently mention customer service and phone number. FabPartyDress ranks 176th among Wedding Dresses sites.
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Wife bought a dress for our sons wedding and it wasn't like the website at all! It wasn't anywhere near the size she requested. Try and get your money back? Good luck, because all you will get is a run around and then if you do get a return you will ONLY get half of what you spent and you will pay the shipping back so you will pretty much eat the whole cost of the item. JUST STAY AWAY AND BUY SOMETHING FROM YOUR LOCAL RETAILER!
DON'T BUY if the event you need it for is important. When you read the
> return policy you will find that your dress can be 1 to 3 inches off,
> if it doesn't fit not their problem. It will cost you half your
> purchase price and you pay for shipping to China. If you can even
> get them to take it back. They state they will replace the dress if it
> is the wrong color. Well my dress had the wrong beading wrong color
> and was 4 inches too small in the bust. They refused to honor their
> return policy. The dress didn't look like the picture but the
> quality was good. My only daughter is getting married and I am out 260.00 without a dress
Stay clear. Do not order from this site. They have horrible customer service and will not provide any resolution. They promised to pay for some portion if the dresses needed altering, my dresses were two sizes to small. Even though I sent pictures of my measurements and the measurements of the dresses proving they were not made to the scale, they did not refund the cost of the dresses. I had to spent $120 to alter one of the dresses so it wasn't a throw away and the other dress I ordered is not able to be altered. Additionally, the material and way the dress is made is done cheaply, you are better to buy material and have a tailor custom make a dress, you are cost wise in same position. Stay clear.
The dresses are not as pictured. They are heavy not feminine and you cannot write a review their site if you are not giving them a 5 star. They block it. Bought a dress for my daughter wedding and Now I need to buy another one. Scam Stay clear they are AWFUL!
If I could figure out how to upload the picture to show the side by side of the online picture and the actual dress you could see how awful this company is. The dress isn't even the same color as the one I ordered and they keep saying to get it altered. How can you sheet a color? Do not order from this company! My daughter's dance was ruined and she did not have a dress to wear.
I have a wedding coming up in a month and found a dress i thought would be real nice to have... ordered it... got it... besides not really liking the color i tried it on and it was lacking a few inches of being able to zip up. I went online and did the chat think. Rep tells me to email... so i emailed. Took 3 days for them to reply and just to say. We can't take it back. It was hand made and "didn't you see size chart on website"! I spent 179 dollars on a dress i can't wear or return. Terrible business! They steal people's money and they get away with it. How are they allowed to stay in business? Someone should look into it! I've been telling everyone never to order from this website!
Unfortunately I did not read any reviews before ordering an a dress on this website. I was kinda in a hurry to have it in time for my granddaughters wedding. I was surprised to see the pkg came DIRECT from a China address, but that was just the beginning. It did not exactly match the color or design as depicted on their website. The bust sizing was at least 3 inches off. And a tailor said it could only be altered up to an inch and 1/2. So, I had to buy another dress and this FabParty has refused to do anything other than to tell us to donate the dress as they made it correctly.
PLEASE-- stay as far away from this website as possible!
Bought 2 dresses same size one fit, one was HUGE! 7+ inches bigger plus Supposed to be tea-length, dragged on floor 12"! Provided pictures. Wanted to return but they wouldn't authorize even with 50%reduction. Told me to have it altered and send them bill. I did and they said $19 was the max they would pay! No recourse, they're in China. Horrible!
I ordered a dress from this fab pretty dress and did not like the way it fit. I wanted to return the dress. I had to email them and several days later got a reply saying that they are sorry but that if I didn't like the dress I should try to resell it online. They will not refund my money. And after several emails asking for return address they will not give it to me nor do they have any intentions on a refund. They said they would sent me $12.00 and to try to sell it online. They are scamming people. Any merchandise should be returnable and refunded by any ligitimate company. Beware, do not order from this website.
SINCE MAY I HAVE BEEN GOING BACK AND FORTH ASKING FOR A PHONE NUMBER. HAVE NOT RECEIVED ONE YET AND IT'S AUGUST. DRESS CAME UNFINISHED AND ROLLED INTO A BALL FOR SHIPPING. DRESS WAS TWO SIZES TOO SMALL AND MEASURES ACCORDING TO THEIR DIRECTIONS.
DON'T BUY FROM THIS COMPANY!
I have tried since yesterday morning to get a rep to respond to FIVE emails and one phone call to return the dress I purchased. NO RESPONSE. I contacted the company within the required 24 hours, and still nothing from them. Will NEVER recommend this co to anyone.
Your dresses are not as advertised and very poor quality, and not made to specifications
This company is a rip off, there is no phone number and they will not take returns! No customer service, they are in China, so they get no repercussions for their rip off!
This is the worst place to deal with! I will never order from this site again! I ordered a Prom Dress for my daughter and when she received the dress, it was HORRIBLE! It was made so cheaply and it was the wrong size! The measurements were not even close to what we sent in! I have been emailing this company back and forth for months now and they keep giving me the runaround and will NOT refund my money. Not only did I pay for this crappy dress, I had to pay the shipping to return it - NEVER, EVER AGAIN! TOTAL SCAM! PLEASE DO NOT ORDER FROM THIS SITE!
Worst place to shop on line for a dress for any occasion. I ordered my niece prom dress there and it was a nightmare the dress came with no back clips to attach the top the stones were huge and falling apart and when I finally got a hold of someone to ask for a refund they asked me if I could just buy some clips and have someone put them on for me lol what a learning experience never order something from Hong Kong
I ordered my dress sent all my measurements and was excited to receive my dress, but that was short lived. I tried the dress on and it was two sizes too small, the hem was crooked. I called Customer service and was asked to photograph my measurements, and send them as well as a body photo of myself. I complied and after 48 hours I got an email stating they sent it to the manufacturer and the dress was made correctly adding take it to my local seamstress for alterations. BUYER BEWARE THESE PEOPLE ARE CROOKS!
Addendum... I have had the dress to a professional seamstress who said they have had numerous dresses from the same company with similar issues. She stated there was nothing she could do, and the seams were ragged, and not enough fabric to alter. The dress was not made to my measurements, some areas of the dress was one size off and others were two sizes off. The hallow (the length) was 3 inches off the measurements I gave.
I ordered a dress online and it is too small at the bust. I could not close the zipper by 3 inches. When I sent them an Email to return the dress - there was no address. They would not give me one. Then they asked me if I sent the wrong size. To take a picture of the dress on not fitting, with tape measurements showing then they would decide if they made a mistake. The dress seemed to be well made but seriously let me return and get another size! Once they get your money - you will not see it.
I purchased a dress from this company I received it on April 2 2015, the dress too small I returned it the same day.
I have been calling and sending emails and no one would respond to.me.
April 22nd 2015 I received a email stating that they received my package.
To dates they have not returned my dress to me or have given me credit for my money they have received I have been emailing them every day.
They keep giving me the run around.
Now I am telling everyone read the reviews before shopping with this company.
I should have done my home work red flag when they don't have a customer service phone number.
If I could give them 0 stars I would. I waited 2 months for a dress that looked nothing like the picture. The fabric was different and so was the designs. Not only that but the zipper was attached to the sleeve of the dress making it hard to get into
Answer: I ordered a size 16 because I wear a 12/14 and it said they ran small. I tried fighting them through sending them pictures. It did not work.
Answer: Got my dress sizing is way off ordered shoes also sizing way off. To return I have to pay a 50% restocking fee plus shipping both ways DO NOT DO BUSINESS WITH THESE PEOPLE!
Answer: fabprettydress.com, not fabpretty.com Also horrible
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