Fabletics

Kate Hudson needs to step out of Hollywood into the real world where people don't buy 50 bucks of exercise clothes EVERY MONTH. Not to mention, it was only $100 later I realized I was quietly being billed 49.99 a month for a "VIP Membership" - for what? To get some email spam? Which clothing company does this? There are a million options and most better than this. This is a sneaky scam and my opinion of this company and it's founder are in the toilet. Stay away

This is the worst company I have ever made a purchase from. Not only was I not informed of the $49.95 per month "membership fee". How many sets of work out clothes does one need? I have no intention of logging in every month to say no I don't want this this month. I have spent most of today getting my money back.

I ordered from this website. I will acknowledge that I did not read any fine print, but who would have expected that they charge me $5.95 for each item that I returned. The items looks great on the website, but on my frame not so good. I am a size 4-6 and ordered a small. The leggings were so tight that they hurt. When I called to return they told me there was a restocking fee for EACH item, not the total order.
I would not do business with this company. You can find better products somewhere else that respects that women need to try something on and sometimes we return items because they just don't work on our body shape. Basically, I paid $5.95 for each item that I tried on today. Major disappointment.

***EDIT***
I had to come back and drop my 5 star review down to a 1 star review. This site is such a pain in the $#*!. The clothing I got all fit right, and are comfortable. I do wear them a lot. However, trying to cancel your subscription is almost impossible! Luckily my card attached to the account expired and I didn't update it. It's such a pain in the $#*! trying to stay on top of skipping months you don't want to pay.

JUST STAY AWAY. You can find much better deals on Amazon.

************

I just got my first outfit in the mail and put it on right away. It fits PERFECT and is actually quite slimming. I absolutely love it.

I will admit, like others, I did NOT see that I was signing up to be a member in order to get the discount. However, that is because I DID NOT READ the fine print. If you take the time to pay attention and read what you are buying, you would probably really enjoy being a member.

I haven't had to deal with Customer Service yet, so I won't say anything about that. But with a VIP membership, standard shipping is free and my outfit showed up in only a week.

As for the "$49.95 a month", I've set an alert on my phone for the first of every month so I remember to go and either skip that month or pick out my outfit. As long as you remember to do that, you WILL NOT BE CHARGED.

I'm definitely going to keep my membership!

I had just about placed an order and realized it said something about being a VIP member. That is when I read the fine print. They charge you 49.95 "credit" of being able to purchase gym clothes each month. Who would want to do that? Sounds really dumb to me, when I look good in Walmart's $6.87 shorts. This website needs to be reported to the better business bureau, and the fact it's a membership needs to be in bold on its home page, and not hidden in the terms and conditions

This is an edit to a glowing review I wrote. Fabletics' quality went downhill, to the point where every couple of pieces would wear out quickly. The company seemed to focus more on athleisure than functional athletic wear. Additionally, the company offshores its customer service, making it extremely difficult to communicate with the representatives. Customer service often does not offer a resolution and copies and pastes scripts into chat windows, if you can get ahold of them at all.

They don't make it clear that you're signing up for an auto membership (VIP B. S.) when you purchase their introductory outfit, and they make it VERY difficult to cancel. You can't cancel by email, they make you call, you're put on hold (15 minutes for me) and then they read a B. S. script to you, trying to change your mind.
They should take some notes from Zappos on their policies and customer service.

WHAT A SCAM. The 1st outfit also includes a charge for $49 to be charged later. Their customer service is very poor I have just had 2 online chats and been on hold for over 30 min to be disconnected.

I took them up on the first offer in order to try out the workout wear. I actually liked it and thought I might order another. Problem is I didn't realize I signed up for a VIP membership for $49.95 a month! The operation is deceptive and perpetrating a scam. DO NOT FALL FOR IT!

Advertisement stated 50% off of an outfit. Attempts to purchase required signing up for VIP program. I admit, I did not read the fine print. My selection amounted to less than 20% off. However, since I was only trying out the gear, I decided to let it pass. Yesterday, I received my credit card statement with a charge from Fabletics. A call to customer service (not the greatest) indicated that by signing up for VIP program, permission is granted to make a monthly charge and that one point would be added that, as they accumulated, could be used for additional purchases. My problem is this: I do not intend to order from them again. I have received no merchandise for the amount that was charged to my card, and I had no intentions of monthly purchases of work out outfits.
After jumping through many hoops, a credit is supposed to be issued to my card. I saw that one person stated that if you skip a month? How? The money is automatically charged without contact to see if you intend to purchase for the month. I think that if 50% off is the banner offer for the company, then directly beneath it should be "if you join the VIP club and commit to monthly charges to your account, whether or not you make a purchase." As far as the clothing, the styles are great, the pants are good, but the shirts are very cheap - looking and especially after washing.

I responded to an ad offering a $25 outfit and free shipping for new customers. Took the time to go through the site, searching for the right outfit. Finally found what I wanted (I'm a tall - hard to size, so I was super excited to see they had tall sizes, even though most of them appeared to be sold out :/) and when going to complete the transaction, saw that the "VIP" service was automatically selected. I deselected this, because I wanted to try out the quality and fit before committing - but when I unchecked the box, the offered discount went away. I started an online chat with a representative, who told me the offer only extends to those who agree to "VIP" service - a $50/mo charge.

This is deceptive advertising. If you can't even honor your own promo deal, you shouldn't offer one. And, if you're going to make your customers jump through hoops on an initial transaction, this doesn't bode well for future dealings. Also, the non-discounted price was $110 for one tshirt, one pair of yoga pants, and a sports bra. Totally lost my interest! I'll never do business with this company.

I purchased an outfit from fabletics and I love the outfit however I did a one time purchase... I got an email yesterday saying they were going to charge me 49.95 for the vip program... I never authorized nor set up to do the vip and when I did my purchase it never said anything about being charged monthly or automatically setting me up for vip. I called customer service and they refused to refund me the money, I argued with the lady for 20 Min before she said she cancelled my subscription, then I told her I wanted my card info taken off the account because I didn't know it was saved on there, she refused to do that as well... If you order from them make sure they don't put you in the vip as well as I'd probably use a pre paid card Cuz they save your card info and won't take it off! I had to go to the bank and had them block the payment after they took it out and have to get a new card!

DECEPTIVE PRACTICES!

I was so excited to find such cute outfits for such a cheap price, and although the clothing is good, the philosophy of the business is downright manipulative.
First thing that happens is that you sign up and an immediate 24 hour countdown begins, urging you to buy something, which if you buy within the first 24 hours you get a discount. Of course they dont tell you this, all you see as a customer is how good a bargain you are gonna get for your first buy. It felt very forced.

Next thing I know, I have ordered my outfit and am satisfied until i see that Fabletics has withdrawn $50 from my account. Upon further investigation and speaking with a representative, I am told that once you sign up you automatically become a VIP member and if you dont ablige to certain responses via email, you are charged this amount monthly. Of course non of this is made clear to you when you first sign up. Oh and they wont give me back this amount of course... very very manipulative techniques,

Furthermore, I tried to cancel my account after this since I was so disappointed, but apparently you cant do this online like any normal business. You have to call them personally and go through the whole customer service spiel... ay ay ay, we have another comcast situation playing out here it seems.

Long story short, there are plenty of other good athletic stores that have more humane and less bureaucratic schemes, I would find another store.

I had to write a review because of all the negative reviews I am witnessing. The VIP membership CLEARLY states the terms and agreement. You just have to read. Fabletics will charge you a monthly fee if you do not skip or cancel. I have skipped several months because I did not want to purchase anything. It doesn't charge your card if you skip. The quality of the products is outstanding. Just pick true to size. I will definitely be a member for life. If you love working out and love work out clothes, this is the best site for you.

I am so sick of reading all of the "scam" posts about Fabletics!
Fabletics makes it very clear that it is $49.95/month for their membership. You are not charged that if you skip the month by the 5th. If you forget to skip (even though they send 4 emails in the first 5 days) you are charged and receive a credit of $49.95 to use toward a future purchase. They don't "take your money", they don't "scam you", they don't "lie about the prices to get you hooked". Read the terms and conditions.
TAKE RESPONSIBILITY FOR YOUR OWN ACTIONS! Stop blaming others for your choices!
YOU put in your credit card information, YOU ordered a super cute outfit half off, YOU clicked that you agree to the terms and conditions, YOU receive the almost daily emails, YOU are the only one who can login to your account each month.
My daughters and I have 4 accounts and LOVE it! We signed up under each other so we received $10 or $20 credits(depending on the promotion that particular month), we have signed up friends and received credits and we rack up points and get free outfits just for purchasing and reviewing! We used to be Lululemon yogis but now we have switched to Fabletics!
The clothes are mix and match, fit great, are comfortable, wash wonderfully without stretching or shrinking- we are complimented all the time at all of our ballet, yoga and Pilates classes or even in the grocery store!
If you can't afford this quality of yoga clothes then maybe Fabletics is just not for you. Call customer service and cancel your membership but don't blame the company for your lack of common sense.
READ BEFORE YOU CLICK! Who puts their credit card number into a website without reading EVERYTHING?!?! That's irresponsible and immature.

AWFUL. Will charge your card monthly unless you 'skip' your outfit between the 1st and 5th of every month. Will not even let you cancel your account unless you call them. Even chatted with an online 'representative' and they told me I can not cancel online and I need to call them. If I signed up for my account online, I should be able to cancel online. What a scam. I wish I could give Fabletics zero stars. Never been more disappointed and disgusted in a company.

I love almost all of the products I have ordered. I would like to start by saying, do not listen to their size guide. Pick your normal sizes and it will be most accurate. Also the biggest negative in my opinion is shipping. They kind of suck. A lot. For example, I just recently ordered a couple things on Sunday the 3rd of Aug. It has been 4 whole business days, and they have not even shipped my order. And that isn't the longest I have waited either. One time it took them 7 business days to ship my order. It took about 2 weeks to get my items. Seems a little ridiculous. However, I will say the quality of their product is spectacular for the price you are paying as a VIP member. I would love them so much more if their shipping was not so damn slow.

Ridiculous... I had no idea I was signing up for a "VIP" membership... a membership that charges me $50 a month for crap I wasn't even buying, I did not notice the charges until a few months into it, and by then it was too late to get any money back. They refunded me for the current month I was charged for, but I had 4 "credits", worth $200, that I had to use. I figured since I have already paid for these credits, i might as well use them. I will buy 4 outfits and cancel the membership immediately to avoid further charges. Heres the catch. If I cancel the membership I will no longer be able to return for refund, so if I get the outfits and they are total crap, like the first one I got, Im stuck with it. If i don't cancel and have them shipped to me, don't like it, ship it back for refund, it will take long enough that they will charge me again for another month of membership. WTF.