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This was the cheapest feeling athletic wear I've ever put on my body. I don't want to wear it. I do not recommend and I'm really disappointed because I wanted some cool workout wear. My second time trying Fabletics and my last
I liked the product but the process of declining the VIP monthly charge was too cumbersome. So I cancelled.
Hello Karen,
Thank you so much for sharing your experience. We genuinely appreciate your feedback and are truly sorry to hear that the VIP program felt more complicated than it should have been. We're so glad to hear you enjoyed the product itself. However, we completely understand that the process of managing your VIP membership, especially skipping a month, should be clear, easy, and stress-free. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I especially love the pants and shorts! That are super high quality and super comfortable! I love the great deals members receive as well as the easy to use website! I could not recommend Fabletics any more! Great company! Great brand!
Would like to think that $60 a month would really set you up for great deals, even if just on something inexpensive like tank tops or T-shirts, but I'm not find the VIP experience to be that. Love all of the products that I have gotten, but would enjoy the program more if the incentive to buy more was increased with greater deals. When the t shirts are $10 a piece, great! When they are $35…. Hmmmm? Or now they are $15 plus a $4 tariff surcharge. That's tough to get on board with. I own probably 10 pairs of shorts. My wife thinks I've gone overboard on them, but I really think they're great, especially when given an option to get them on sale.
Hello Jake,
We're glad to hear you love the products, especially the shorts! We truly understand your desire for more valuable deals, especially on basics like tank tops and T-shirts. We know pricing, including tariffs, can make it tough to feel excited about purchases, and your feedback about enhancing the VIP experience is important. We'll be contacting you privately right away to address this matter as quickly as possible.
Best,
Allison
I placed an order like 3 months ago and I haven't received it yet, never got refund, they keep taking my money every month and no products is sent when I order it.
Hello Vielza,
Thank you so much for taking the time to share your experience with us, and we're truly sorry to hear about the frustration and inconvenience you've faced. Please know that what you've described is absolutely not the experience we ever want for our members, and your concerns are valid. Waiting this long for an order with no resolution, while also being charged monthly, is understandably upsetting. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
The only clothes I wear is from Fabletics! Extremely comfortable. I wear it to work, to work out in, casual every day wear. It is the one and only store that if I walk in, I know I will walk out with something.
Second large order and loving the product. The price needs to be at the intro price. Thanks my only gripe.
Lately every time I place an order online, the orders seem to come in late. I am still waiting on an order I should have received last week. It has already been pushed four times.
Hello Sheila,
We're truly sorry to hear about the delays you've been experiencing with your recent orders. We understand how frustrating it can be to eagerly await a package only to have the delivery date pushed back multiple times. This is not the experience we want for our valued members. We will send you a private message right away to address this promptly.
Best,
Allison
Great quality Athleisure wear, gym wear, etc. I have pieces that I still wear eve though they are "old" because the quality lasts! Their semi annual sale is a goldmine I just wish they didn't run out of stock so quickly. Other than that, I HIGHLY recommend them, I've been a member for over a decade :)
I ordered my normal size prior to pregnancy (XS, Petite). The length was great on the pants especially since I'm only 5'½", but the actual material for the growing belly was pretty snug. There also wasn't a lot of room for my hips as the pregnancy has continued. I'm sure if I had ordered a size small it would have fit better, but I don't think the length would have been right for my legs.
Hello Shaina,
Thank you so much for sharing your experience with us! We truly appreciate you taking the time to provide such detailed feedback about the fit of our maternity scrubs. It's wonderful to hear that the length worked well for you, especially given your height, but we completely understand how important it is for maternity wear to comfortably accommodate a growing belly and changing hips. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Printed the label they sent me and they never exchanged or refunded me. Then out of the blue they cancelled my return. I was on that worthless chat for several hours trying to fix it but finally gave up. The sad part is i love their products on my wife but their business practices are super shady with that vip crap and horrible or non existant customer service.
Hello Jeff,
We're truly sorry for the frustration that your return was canceled after you followed the proper steps, and we understand how disappointing it must have been to spend hours on chat without a resolution. That's not the level of service we aim to provide. We also regret that the membership and recent interactions left you feeling misled when you enjoy the products. We'll be contacting you privately right away to address this matter as quickly as possible.
Best,
Allison
Fabletics makes great comfortable scrubs that are somewhat affordable. I do appreciate and like how they introduce new colors every so often.
Just prefer more summer options as there is a lot of sweats still in store compared to summer options or an overall lack of size large when I am shopping in store! I am a touchy feely kind of person so o typically shop in store not online!
Hello April,
Thank you so much for taking the time to share your thoughts with us. We truly appreciate hearing from you and understand how important it is to find the right seasonal pieces in your preferred size. We also completely understand your desire for more summer options, especially when there seems to be an abundance of sweatshirts and fewer choices in size large. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
The membership is $69.99 a month. Yes I'm aware you can skip however the price of the member credit is more than the items the member credit is eligible for. That's a scam. And being a new member gets you better deals than us existing ones. Also, I've bought the same cut and style of legging from a few years ago because I loved them, the quality of the new one is thinner and cheaper. Lastly, the shipping through DoorDash is horrible. Every time I've ordered online, the doordasher makes an attempt and leaves. I'm not notified by DoorDash or fabletics. I end up going to my shipping email and looking at status and THEN it takes you to DoorDash and tells you it's been returned to the facility. Then I call and my item is sold out and I can't get it. I cancelled my membership.
Hello Rachel,
Thank you for your feedback. We're truly sorry for your experience. We understand your frustration with membership value, product quality, and shipping issues. We know it's disappointing when credits don't go far, quality feels inconsistent, and communication breaks down with deliveries. Your concerns are valid, and we take matters like this seriously. We'll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison
I like the clothes but if I'm paying x amount of money each month for a member credit I really don't feel I should be charged $7.50 for tariffs! If you have to raise the non member price then whatever or maybe just pocket less money? I'm not sure why my MEMBER credit doesn't include the fees from the yam in office?
Hello Sarah,
Thank you for sharing your feedback. We're glad you enjoy the products, but we're sincerely sorry for your frustration around the tariff charge, especially when you're using a VIP credit. We understand how disappointing it can feel to pay a monthly fee for membership and still encounter unexpected charges at checkout. We'll be contacting you privately right away to address this matter as quickly as possible.
Best,
Allison
I love fabletics. They have alot of nice & comfortable things to wear no matter what it is. If its working out or just a casual day of running errands.
I do not like their subscription requirement to get good prices. Regular pricing is ridiculous and overpriced. I'd purchase more often if prices were somewhere in the middle.
Hello Vicki,
Thank you so much for sharing your thoughts with us. We truly appreciate your honesty and your willingness to provide feedback. We're glad to hear that you like the quality of our clothes! It means a lot to us that you enjoy the products we work hard to create. At the same time, we completely understand your concerns about the subscription model and pricing. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The bra I ordered didn't fit right, I didn't like the quality. The scrubs were very nice and good quality but now I feel the are over priced
Hello Liz,
We're truly sorry that the bra you ordered didn't fit well and that the quality didn't meet your expectations. However, we're glad the scrubs were nice and of good quality. We also understand your concern about pricing. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.
Best,
Allison
Toda su ropa tiene una impecable calidad y diseño me gusta como queda en el cuerpo y la variedad de colores que ofrecen
After opting out of the membership and asking to be unsubscribed I still receive emails almost daily!
Hello Daniel,
We're truly sorry that you're still receiving so many emails despite opting out of the membership and requesting to be unsubscribed. We completely understand how frustrating it is to feel overwhelmed by unwanted messages, especially after you've taken steps to stop them. We'll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison
Business Highlights
General
- Parent Company: TechStyle, Inc
- Year Founded: 2013
- Target Gender: men, women
Shipping
- Shipping Cost: $5.95
- Free Shipping: sometimes
- Free Shipping Detail: for orders above $49.95
Returns
- Return Policy: free
- Return Instructions: items must be new, unused condition with original packaging
- Restocking Fees: no
Sustainability
- Sustainability Score: [object Object]
- Recycling Program: no
- Responsible Materials: recycled
Product
- Style: active, casual, lounge
- Body Fit: regular, plus size
- Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)
Customer Service
- Support Channels: phone, facebook, chat
- Support Phone: +1 844-322-5384
Payment Options
- Payment Methods: card payments, PayPal
Membership Programs
- Rewards Program: Active Junky, Rakuten, Swagbucks
Hello Theresa,
We're truly sorry to hear that the Purelux items didn't meet your expectations and that the fabric felt cheap to you. We understand how disappointing it can be to look forward to new activewear and then feel let down by the quality. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly.
Best,
Allison