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Expert OptionReviews 84

4.7

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Expert Option Reviews Summary

The overall reputation of ExpertOption reflects a blend of strong customer satisfaction and notable concerns. Many users praise the platform for its reliability, user-friendly interface, and efficient withdrawal processes, often highlighting the mobile app's convenience for trading on the go. However, some reviews express significant frustration regarding withdrawal delays and perceived issues with customer support responsiveness, leading to accusations of fraud. While the platform appears to meet the needs of many traders, the recurring complaints about withdrawal experiences suggest a critical area for improvement in their customer service approach.

This summary is generated by AI, based on text from customer reviews

service
11
value
8
quality
12

We monitor reviews for authenticity

Oman
1 review
0 helpful votes
Follow Ali R.
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BEst trading app!
December 5, 2024

Just hit another successful withdrawal from expert - $600 landed in my account while I was still guiding my mountain trek! Been trading for three months now, mostly commodities. The platform works even with spotty mountain WiFi, and their support team's always there when needed. Already planning to upgrade my hiking gear with these profits🔥🔥🔥🔥🔥🔥

Date of experience: December 5, 2024
Oliver B. Expert Option Rep
over a year old

Dear Ali,

Thank you for your fantastic feedback! We’re thrilled to hear about your success and that our platform works seamlessly even in remote locations. It’s wonderful to know that your trading journey is supporting your passions. Wishing you continued success and exciting adventures ahead!

Best regards,
ExpertOption Team

Brazil
1 review
1 helpful vote
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My trading success
November 18, 2024

Remote work got more interesting with Expert Option! Trade commodities between calls - their mobile app's perfect for multitasking. Started with $250, focusing on quick positions. Made $600 last month alone. Love how they keep adding new features!

Date of experience: November 18, 2024
Oliver B. Expert Option Rep
over a year old

Dear João Vitor,

Thank you for your feedback! It’s great to hear that the platform is supporting your trading goals and helping you achieve impressive results. We’re always working on new features to enhance your experience further. Wishing you continued growth and success!

Best regards,
ExpertOption Team

Colombia
1 review
3 helpful votes
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Awesome app!
November 11, 2024

Hey everyone!
Just started trading recently - everythings going smoothly. Got my funds in, did some trades, tried out different assets and timings.
So far, I've already made and withdrawn over 500 bucks. Its great not even sure what else to add

Date of experience: November 11, 2024
Oliver B. Expert Option Rep
over a year old

Dear Consuela,

Thank you for sharing your experience! We’re delighted to hear that everything is going smoothly and that you’ve already achieved such great results. Keep up the fantastic work, and we’re here to support you as you continue your trading journey.

Best regards,
ExpertOption Team

Thailand
1 review
4 helpful votes
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Easy trading
November 10, 2024

Been trading with these guys for about four month now

Eo app makes it easy to spot opportunities on the go. Support team is always high helpful

And i love how they keep improving app based on user feedback

Date of experience: November 10, 2024
Oliver B. Expert Option Rep
over a year old

Dear Wendi,

Thank you for your feedback! We’re pleased to hear that the platform makes trading convenient and that you’ve had a positive experience. Your recognition of our efforts to improve based on user feedback means a lot. Wishing you continued success in your trading journey!

Best regards,
ExpertOption Team

Bangladesh
1 review
4 helpful votes
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Best for day trading
November 9, 2024

Expertoption's definitely raised the bar for trading platforms. Been using it since January, and the experience has been solid.
The mobile app never crashes even during peak trading hours. Rcently won a small prize in one of their trading competitions - nice surprise!😎👍🏽

Date of experience: November 9, 2024
Oliver B. Expert Option Rep
over a year old

Dear Vernon,

Thank you for sharing your experience with us! We’re thrilled to hear that ExpertOption has met your expectations for day trading, and we’re glad to know our mobile app performs reliably, even during peak hours. Congratulations on your recent win in the trading competition - that’s fantastic! We’re here to keep supporting your success and look forward to more exciting milestones together.

Warm regards,
ExpertOption Team

AE
1 review
13 helpful votes
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My experience
October 27, 2023

Just wanted to drop a quick review for ExpertOption. Been using it for some time now and it's been good to me.

Had a decent win recently with a USD/EUR trade. Noticed a great opportunity one day and decided to jump on it. The real-time data provided by ExpertOption was spot-on and helped me make an informed decision to go for it. Opened the trade and watched it closely, ended up closing with a nice little profit. Smooth transaction, with the funds hitting my account fast.

What I really appreciate is how straightforward and user-friendly the platform is, even for someone who isn't a pro trader. The educational content they offer is solid, and their support team is there when you need them - responsive and helpful.

For anyone new to trading or if you're looking for a reliable platform, give ExpertOption a shot. It's worked for me, and I've had a positive experience so far.

Date of experience: September 27, 2023
Oliver B. Expert Option Rep
over a year old

Dear Ahmed,

Thank you for sharing your positive experience with ExpertOption. We're delighted to hear that our real-time data and user-friendly platform helped you make informed trading decisions and achieve a successful outcome with your USD/EUR trade. Our goal is to provide a seamless trading experience, and it's great to know that our quick transaction process and educational resources have been valuable to you. We look forward to continuing our partnership and supporting your trading journey with reliable tools and excellent customer service. Thank you for choosing ExpertOption.

Best regards,
The ExpertOption Team

GB
1 review
3 helpful votes
Follow Chanel W.
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The trading process at expertoption is very well organized. You can see that they have real experts working for them who know how to make everything work. For the 9 months that I have been trading with them, I have made a good income. That is why I can recommend them.

By the way, they are also very fast in withdrawing money. And I order a payment to my card, I think this is the most convenient way. Not once delayed for all this time. If they continue to work like this, they will definitely become a top-1 broker where they work!

Date of experience: September 20, 2023
Oliver B. Expert Option Rep
over a year old

Hey there!

Thanks so much for your awesome feedback! We're thrilled to hear you're enjoying trading with us. It's great to know our platform and quick withdrawals are working well for you. We'll keep doing our best to provide top-notch service.

Happy trading!

ExpertOption Team

Myanmar
1 review
2 helpful votes
Follow Lai Yamin O.
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This is my real experiences. My account number is *******.
My withdrawal request numbers are #*******, #*******, #*******, #*******, #*******, #*******
Total 6 withdrawal requests because of profitable trades run and get profit. But I'm now platinum user, and I don't get any money from Expert option till now. This process takes 6days till now, since July 5,2023.
I do believe that this is totally scam website. And they don't want to pay for profitable traders.

I asked several times to Customers Support well. Sometimes they answer and sometimes they don't answer. But all the responses are same.
They don't give satisfied answers just like my simple questions "Why delay withdrawal process?". Their answers are same "Please with patiently".
And they told their rules and regulations " they have Right to extend withdrawal process time".
I think this is so rude for the traders. It means they can hold our money as their desires.
So I asked, "When can I get back approximately and why delay process?"
But they don't answer till now.
I think this is totally scam website. And they give only at first previous withdrawals.
If you have much money and get profitable trades, they give several intentionally unpleasant and no responsibility things.
Now my real experiences are I DON'T RECEIVE ANY WITHDRAWAL REQUEST MONEY TILL NOW.

Date of experience: July 12, 2023
Oliver B. Expert Option Rep
over a year old

Dear Lai Yamin O.,
We sincerely apologize for the inconvenience you've experienced with your withdrawal requests. We understand your frustration and take your concerns very seriously.
Rest assured, we are thoroughly investigating your case. Could you please provide us with your support ticket number? This will help us expedite the review process and address your specific situation more effectively.
We are committed to resolving this matter promptly and will update you as soon as possible. Your satisfaction is our top priority.
Please don't hesitate to reach out to our support team directly if you have any further questions or concerns.
Best regards,
ExpertOption Team

Ohio
1 review
1 helpful vote
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I was invited to join this platform so I invested 1000 $ a was told I could withdraw x5000 in 72 hrs ok sounds good
Then I was informed I had to deposit 3600 to activate my account with a 10% commission, everything this company does is simply hook and reel Avoid them at all cost

Date of experience: March 25, 2023
Oliver B. Expert Option Rep
over a year old

Dear Gerry G.,
We're deeply concerned about your experience and take your feedback very seriously. We want to assure you that ExpertOption operates with full transparency and adheres to strict regulatory standards.
Our platform does not require additional deposits to activate accounts or process withdrawals. We'd like to investigate this matter further to understand what happened in your case. Could you please contact our support team directly with more details about your account and the communications you received?
We're committed to providing a fair and secure trading environment for all our clients. If there's been any misunderstanding or misinformation, we want to address it promptly.
Your trust is important to us, and we're here to assist you in resolving this issue.
Best regards,
ExpertOption Team

Brazil
1 review
0 helpful votes
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Broker super
August 25, 2022

I really enjoyed working with this broker. It turned out to be very convenient in terms of work, and most importantly, there were no problems with the withdrawal.

Date of experience: August 24, 2022
Oliver B. Expert Option Rep
over a year old

Dear Stanislav,
We're thrilled to hear about your positive experience with ExpertOption! We're glad that you found our platform convenient and that the withdrawal process went smoothly for you.
Your satisfaction is our top priority, and we're constantly working to improve our services. We appreciate you taking the time to share your feedback.
If you ever need assistance or have any questions in the future, please don't hesitate to reach out to our support team. We're always here to help.
Thank you for choosing ExpertOption. We look forward to continuing to serve you in your trading journey.
Best regards,
ExpertOption Team

India
1 review
1 helpful vote
Follow Gandham R.
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Worst app ever. They charge 10% commission on deposit and withdrawals. And they process withdrawal after 2 weeks and you will get that amount after 1 month only. Worst app and that bloody guys ask your bank details for hacking. Beware of this fraud apps like this. If you ask withdrawal money they will block you for chat and mail my withdrawal amount is ******* I lost in this fraud. To whom should I complain about this cheaters

Date of experience: July 15, 2022
Brazil
1 review
0 helpful votes
Follow Enish E.
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I have been working with this broker for 2 years with absolute confidence. In short, everything here is on top, especially the managers are happy, they help and support in everything

Date of experience: May 28, 2022
GB
1 review
0 helpful votes
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This page is really great, it's worth my time and effort and I recommend installing it. Anyone can easily use this page because it is easy to use and its graphic design is really amazing and interesting. Really great app and very easy to use. In addition to 5 stars, I would like to give credit to Alex for this application, thanks to its creators.

Date of experience: January 16, 2022
Nigeria
2 reviews
0 helpful votes
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Making Money By Trading
September 1, 2020

Expertoption Trade is where you make huge amount of money by trading and earning 95 percent of your trading

Date of experience: August 31, 2020
RU
1 review
0 helpful votes
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Helloo!
May 12, 2020

Expertoption really pleased with such a quality work of managers, it's nice when they will prompt and help you in everything, and not just knock down a deposit from you and throw it on the first transaction!

Date of experience: May 12, 2020
Florida
1 review
0 helpful votes
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Je voudrais mentionner le support de qualité du trading en ligne Expertoption, les gars très intelligents sont toujours prêts à demander et à résoudre tout problème

Date of experience: May 11, 2020
Poland
1 review
0 helpful votes
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Top!
May 3, 2020

Les supports de support en ligne Expertoption ont été très satisfaits, le contenu élevé des informations et la réactivité aident vraiment beaucoup.

Date of experience: May 3, 2020
France
1 review
0 helpful votes
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Expertoption is really top-end trading for today, it's been so much time on the market, and I don't have any complaints both from me and my friends who are trading here, for this I give the highest rating

Date of experience: April 27, 2020
India
1 review
0 helpful votes
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I've been working on the Expertoption platform for several years, as for me it's really a long line for a similar platform, but everything is going well and stable, so I don't see the point of changing anything

Date of experience: April 19, 2020
France
1 review
0 helpful votes
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Expertoption is really a great platform for trading, I have been working with them for more than a year now, I get payments steadily, so there's nothing to complain about

Date of experience: April 18, 2020

From the business

Our Values

Clients: Providing the best customer service is our top priority. Over 100 account managers are dedicated to meeting our clients’ needs.

Reliability: As an industry leader, we go above and beyond to offer unmatched reliability and satisfy our clients’ expectations.

Simplicity: Anyone can become a trader with our intuitive trading platform. ExpertOption is available on Web, Windows, MacOS, iPhone, iPad, and Android.

Speed: We deliver the fastest trading experience with cutting-edge technology—no delays in order execution and no lags in the interface.


expertoption.com
Kingstown, Saint Vincent and the Grenadines