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Exness

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Exness Reviews Summary

The company has garnered a predominantly negative reputation, with numerous customers alleging fraudulent practices and significant difficulties in withdrawing funds. Many reviews highlight a lack of effective customer support, with claims of unresponsive service and unresolved issues. While a few customers report successful recoveries of their funds through external assistance, the overall sentiment reflects a deep distrust in the company's operations and transparency. The recurring themes of misleading promises of high returns and the subsequent financial losses have contributed to a perception of the company as unreliable and deceptive.

This summary is generated by AI, based on text from customer reviews

service
11
value
11
quality
9
This company does not typically respond to reviews

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Michigan
2 reviews
0 helpful votes
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BEWARE OF THEM!
March 7, 2026

Vorsicht, das sind Betrüger! Sie erhalten Ihre Zahlung nicht...

Products used:

Scam broker. On February 16, they closed my trades when the market was actually closed. My trades were in a sell position, and the market later opened with a gap of about 18 points that would have hit my take profit.I contacted their support team and they registered my case, but nothing was done. I am glad i can share my experience and breakthrough now that i have my money back, Anyone having similar issue should reach out to me via my e-mail (Dianajoy210 @ outlook. com) Talking about it surely helps and I can offer whatever I've learnt to help get your stolen money back.

Date of experience: March 6, 2026
California
1 review
0 helpful votes
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I had a deeply frustrating experience with Exness Trading after trying to withdraw about $96,000 (ninety-six thousand dollars) from my account. The withdrawal was suddenly put on hold without any clear explanation, and despite sending multiple emails to their support team, I kept receiving the same generic replies saying my request was "under review." Days passed, then weeks, and I started to lose hope that I'd ever see my money again. It was incredibly stressful and disappointing coming from a platform I once trusted.

Eventually, I reached out to ALLP.UK, who took my situation seriously and handled it with real professionalism. They guided me through the entire process, communicated clearly, and kept constant follow-up until the issue was fully resolved. Thanks to ALLP.UK, I finally recovered my funds and regained some peace of mind. I truly hope Exness Trading improves its customer support and transparency because no trader should ever have to depend on external help to access their own money.

Date of experience: October 27, 1981
Nigeria
1 review
0 helpful votes
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I had been using Exness for trading and never expected to face such issues. I had over $96,000 (ninety-six thousand dollars) in my account, but when I tried to make a withdrawal, the process was suddenly blocked without any proper explanation. I contacted their support several times, but the responses were slow, repetitive, and didn't offer any real solution.

Weeks went by with no resolution, and it became clear I wasn't going to get my money back on my own. Thankfully, ALLP.UK got involved and guided me through the recovery process. They were professional and efficient, and I finally regained access to my funds.

I'm disappointed in how Exness handled the situation — a platform that deals with people's investments should have far better communication and accountability.

Date of experience: September 22, 2025
India
1 review
0 helpful votes
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Yesterday, a friend of mine sent funds to my Exness wallet. Immediately after receiving the money, my wallet was restricted. Later, I learned that such transfers were against Exness' terms and conditions. In this situation, my friend is from Syria, where people often rely on agencies to transfer funds in this way. When PayPal asked me to provide video verification showing my account details such as my name and date of birth, I couldn't complete it since the transfer was made by my friend and not from my own account. I completely acknowledge this was a mistake on my part, but it was accidental and only involved $15. The problem is that once the wallet was restricted, I was unable to deposit or withdraw any funds at all. This meant that not just the $15 but my entire balance became stuck. I submitted several support tickets requesting that Exness either resolve the issue or simply refund the $15 while restoring access to my other funds. However, even though each ticket confirmation stated that I would receive an update within 24 hours, I have not received any response within that promised timeframe. What frustrates me even more is the inconsistency and lack of transparency in their practices. If third-party deposits are not allowed, then why does the platform even provide the option in the first place? I understand the rule may exist to prevent illegal activities such as money laundering, but logically, they could just flag the specific restricted amount and ask me to refund it, rather than blocking my entire account and freezing all my funds. This makes the platform appear to be exploiting customers with vague and unfair rules. Because of this restriction, I also tried withdrawing my main balance through other available channels like ERC20 or Binance Pay, but every withdrawal attempt was rejected. Exness stated that I must withdraw only through the method originally used for deposit, which in this case was TRC20. Since my TRC20 wallet is restricted and unusable, I'm completely unable to access my money. At this point, I feel that I cannot even continue trading because there is no clarity on whether my account will be terminated or permanently frozen. As a long-term customer, this entire experience is highly discouraging—especially since Exness themselves are not honoring their own stated commitments, such as providing ticket updates within 24 hours. I have saved all relevant screenshots regarding this matter and am seriously considering legal action, both for the lack of promised support and for the unfair restriction of my account. Ticket details:
- Case PMT*******449 - Case PMT*******180

Date of experience: October 1, 2025
New York
3 reviews
4 helpful votes
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Horrific Brokerage
June 6, 2025

Horrific Brokerage. Constant technical issues. When you call for support you always get the canned response"we are experiencing a higher than normal volume of calls" After several minutes you get a message for a call back press 1 and will not lose your place in line. You never get a call back. I want to share now that i have been successful with my chargeback procedures and i am willing to share everything i learnt through the process to help any victim of this company... their info is on my profile write them for advise.

Date of experience: April 13, 2025
Pakistan
1 review
0 helpful votes
Follow Kashif M.
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My experience with Exness has been nothing short of a nightmare. From March 7th to March 10th, my trades suffered execution delays of 30-80+ seconds, leading to unjustified losses. When I requested proof that their system was functioning properly—such as execution timestamps, server-side logs, and latency reports—Exness outright refused to provide any of this critical data. Instead of addressing my legitimate concerns, their support team kept sending copy-pasted responses, avoiding transparency and accountability. This is blatant market manipulation, and I have video evidence proving the execution delays. Due to their refusal to provide transparency, I have officially filed disputes against Exness with regulatory authorities. Traders, stay away—Exness cannot be trusted!
Here are the proofs. https://kashifmukhtar.com/exness/

Date of experience: March 20, 2025
Connecticut
2 reviews
0 helpful votes
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I discovered tradecrypts through a friend's recommendation and decided to give it a try. The platform's transparency and personalized investment strategies quickly won me over. Since joining, I've seen significant profits, far exceeding my expectations. Their expert guidance and commitment to security make investing in crypto both rewarding and stress-free. Tradecrypts dedication to client success truly sets them apart, and I highly recommend their services to anyone looking to begin or grow their crypto investments.

Date of experience: November 20, 2024
Nigeria
1 review
0 helpful votes
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Terrible broker
February 10, 2025

This platform is unprofessional and provides poor service, focusing more on making money than truly supporting its customers.

Regrettably, I failed to do thorough research beforehand and ended up losing $125,796 in only a month.

Fortunately, on my best friend's advice, I reached out to Recoeso.com, and they successfully recovered all my funds.

Date of experience: February 1, 2024
France
3 reviews
1 helpful vote
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They have finally proven they are also part of these bogus companies preying on innocent clients for money. It was all going good until recently the loss started and no response from them nor their team. I am glad i was working with a team on expert on a similar case like this and this team was able to get my total invested capital back in no time. I am wiling to share everything about my experience to assist anyone who truly lost money to this platform. More info on the picture below.

Date of experience: January 6, 2025
Portugal
6 reviews
1 helpful vote
Follow Go To ReviveCrest.com For Help l.
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Their services are a sham, designed to scam users and walk away with their cash.

I strongly caution against engaging with Exness, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Date of experience: December 23, 2024
NL
4 reviews
2 helpful votes
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Unable to witdraw!
November 8, 2024

They make you think you have control of your funds but in reality they are the ones in charge. Your money is their only interest and they don't care about your withdrawal problems and bad experience you're facing... The customer support is the worst they can't fix a single problem, even though i got withdrawal help and recovered my loss the damage this company caused in my life was sad. I have decided to share more about my successful withdrawal procedure to assist anyone having troubles with this company.
My email is on my profile, message me if you are having issues withdrawing. You're not alone...

Date of experience: November 8, 2024
Switzerland
1 review
0 helpful votes
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They are scammers. They deceive you with high profits which are lies, i was a victim after putting in so much of my funds into Exness investment plans. A week later when i tried withdrawing they refused insisting that i pay some taxes which were further lies. All my mails to them were left unanswered up till now as well.
Luckily i met a colleague who introduced me to zctrevolvers.com Told them everything about the transaction and within 3 days all my issues got resolved and funds retrieved from this crooks

Date of experience: August 23, 2024
Norway
2 reviews
1 helpful vote
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I was a victim of this scam, but I am determined not to let it defeat me. Initially feeling hopeless after being deceived, my luck changed when I discovered ŠKŸŁÏÑËRËČØVËRŸČØ. They attentively listened to my situation, collected all pertinent information, and ultimately assisted me in recovering my lost funds. Thanks to their dedication and expertise, I was able to outsmart the scammers and reclaim what was rightfully mine.

Date of experience: May 22, 2024
Kentucky
1 review
0 helpful votes
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Not honest.
March 22, 2024

This company is not honest. It's all deceitful and fake to take all you have and leave you empty. I noticed a lot of figures on my account weren't adding up so a little investigation revealed they were helping themselves to my investment. I found this disturbing and wanted out but they made it difficult. However, SPå(C)ETEL- (C)åPITåL' helped get my money out successfully.

Date of experience: March 22, 2024
Colorado
1 review
0 helpful votes
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Getsupport.Zone
November 19, 2023

Exness is turning into a fraud. I put my stop loss (SL) during yesterday's CPI, however my order closed more than 30 pip away from my SL, blowing up my account. I won't be trading this week because I was advised to wait five working days when I contacted the live chat. Additionally, I'm not sure if I'll receive a refund.I was quite lucky to receive assistance from the support service regarding my review title throughout this incident, and my $19,000 in funds was promptly reimbursed.

Date of experience: November 19, 2023
Nigeria
3 reviews
0 helpful votes
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Helpful
November 9, 2023

Complete scam! They promised huge returns on investment, but all I got was disappointment and financial loss. Thankfully, I found Tradesrefundscom
Who helped me get my money back.

Date of experience: November 9, 2023
Pakistan
1 review
0 helpful votes
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SCAMMERS
August 10, 2023

Very Poor Service, Slippage, Spread and Support is really bad, also they have weird rules which puts you in trouble. Their support persons are really un professionals one person say something other said that was his mistake and you have to waste your time just because to so called rules

UPDATE: 07-AUG-23
My issue is still not solved and so called support team never understand the issue and not willing to give the solution.
About the spread I am doing Trades with BB Markets, IC Markets and never found any slippage issue or spread issue. On Exness the difference is huge.

Issue the refund and compensate me because you wasted my 10+ days for nothing and hold my money without any reason. No broker takes such a long time which you did. If my issue will not solve i will keep posting the reviews on different platforms and will file the complain against you. By Law you do not have any right to hold the payment.

UPDATE 10-AUG-23
After waiting 15 days still no amount returned. Support team now behaving rude and rough and not willing to solve the issue.
Will keep posting here and on next update i will post all chat records and proofs here

STAY AWAY FROM THESE SCAMMERS

Date of experience: August 10, 2023
Norway
1 review
0 helpful votes
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Many traders fall victim to fraudsters when they are attracted to a trading opportunity that generates a large profit with little or no risk involved, they fall victims and they never get to withdraw report your case.

A truly dishonest set of people whose intention is to rip you off your funds, stay away from them as they are con artists. Do not engage with them or send your funds, If you fell to this write to foRensic-watch.com, it will be reviewed

Date of experience: May 12, 2023
Germany
1 review
0 helpful votes
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Stay away
April 4, 2023

It sucks that they don't allow customers to withdraw. Their contact information suddenly stopped going through after i paid the withdrawals fees my managers asked. I highly recommend thesa ruwealthrecovery, com because they recovered my money

Date of experience: April 4, 2023
NL
1 review
0 helpful votes
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Stay away
March 22, 2023

I lost over 200k in an investment trading bitcoin company last year and i was down and out cos the company refused to give me a withdraw and still me for more money if i wanted my withdraw. My Dad introduced me to his recovery agent thesaruweal thre co ve ry dot com and i gave it a go. Now i have half of my funds back, will be getting the rest this week. I am so happy and grateful. Sharing this with the world..

Date of experience: March 22, 2023