evoReviews 31,123

I placed qn order with Evo a few days before christmas and paid the extra charges for a rush order... On the day my order was supposed to arrive (christmas eve), I called Evo because I couldn't track my order. The young man I spoke with was very courteous and explain that because the billing address on the credit card I used and the shipping address were different that they had placed a hold on the order for suspicious activity. My Parents live in Georgia and I live in Maine, so they had given me their credit card info so that I could order my son a new snowboard for Christmas... The representative I talked to was very kind and apologized for the inconvenience. He had the order shipped immediately, and didn't charge me AT ALL for the shipping costs. My son didn't get his snowboard for Christmas, but it came the following day! I simply printed a picture of the snowboard and the invoice, then wrapped them up... it worked out brilliantly! We are going to the mountain tomorrow to put his new toy to the test! Thanks Evo!

I did receive a pin tail long board but it was the wrong one. It was a holiday gift for my daughter and I did not open box when it arrived but my daughter did open it the day it arrived but Later on that evening, it was delivered Christmas Eve which was very nice... Thank you for that quick delivery... That is when we realized it was the wrong one. She likes it anyway but It definitely was the WRONG ONE! And it was scratched up and the tip of board was smashed through the box and it was all banged up on the tip. I have learned my lesson I guess. Fast shipping tho