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evo Reviews Summary

Positive Highlights

  • High-quality products that meet or exceed expectations.
  • Competitive pricing with frequent deals and discounts.
  • Extensive selection of outdoor gear and equipment.

Negative Highlights

  • Shipping delays and slow processing times reported by some customers.
  • Inventory discrepancies where items shown in stock are unavailable.
  • Return and exchange process can be rigid for size swaps.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Apr 2, 2026

Great deals great products but processing was 3-4 days before it even shipped and they are shipping from West Coast using the slowest cheapest method.

Dec 15, 2025

Great experience overall, got an amazing price for some clearance skis and the quality was absolutely perfect upon arrival. Delivery came a couple days early even though I am all the way across the country.

Feb 24, 2026

Very professional Response to a problem with my purchase was handled quickly. Already purchased another article from evo and after my interaction with their team would definitely consider more purchases down the road.

Feb 6, 2026

As always Evo is so easy to shop with. Helmet looks cool and the adjustable fit dial really works well for me. I would recommend if you're looking for a more affordable helmet

Dec 27, 2025

Bought these for my girlfriend. She loves them, perfect size for her face. Bright color lenses so good to use all day even when it starts to get a little dim. I recommend!

Feb 20, 2026

Senior skier looking for a boot that was a little more comfortable. These really delivered - a bit wider (102 last) but with a snug heel pocket. Also, much easier to get on & off. Spent over 7 hours in them skiing just yesterday. A little discomfort by days end, but should only improve as they break in. Happy with price paid & will look at EVO for future purchases.

Mar 9, 2026

This is probably my daughter's 5th Patagonia down jacket. She wears them to death, then we pass on to her slightly smaller friend as they hold up so well. Perfect weight and the XXL is quite a bit larger than the XL so she will get plenty of use out of this new one. The light blue color is really pretty and quality is top notch. Very happy with purchase and highly recommend.

Jan 23, 2026

I was looking for a specific product that was out of stock everywhere. When I Google lens the product, I found it at Evo, who I've never heard of. I took a chance and ordered from an unfamiliar vendor. I'm not only got the best price but received my order earlier than expected. So no complaints here. 😬

Dec 14, 2025

I still haven't received my order. Contacted evo multiple times and keep being told it's FedEx and we have to wait. My package hasn't moved in almost two weeks and was expected several days ago.

Dec 7, 2025

Easy process to buy boots bought online for my son. Ordered and arrived on time. Like the return option in store if needed; fortunately they fit well so no need for in-store return or $15 fee to post back boots; I think $15 very reasonable.

Dec 7, 2025

Always have great experience at Evo. The store return on online purchases is easy with no fuss from staff. When the staff heard about fit issues during return this time, she offered to bring several helmets without us asking. After finding the perfect fit, she searched Evo website and asked what color we would want to match the outfit. That's above and beyond any (non-commissioned) retail staff went to help a customer. This experience tracks with my previous visits at Evo (maybe not so extraordinary) with friendly and helpful staff.

Feb 27, 2026

I bought some Black Crows powder skis and Marker bindings w some hesitation. It seemed like such a good deal I was kinda thinking was a scam... But a few days after I placed my order they were shipped and shortly after that they arrived! I am super stoked and although there are other places w cheaper options, that depends On exact hat you're looking at. This was the best deal around! $640 for $1400 in skis! Thank you.

May 1, 2026

Helmets degrade / expire over time. The consensus with all manufacturers is that even an unused helmet should be replaced after 5 years from the production date. If you are going to sell a 4 year old helmet, you should probably mention that in the description. Not cool!

Mar 7, 2026

Took a chance & measured my foot size, researched ski boots & reviews & placed an order. Boots were delivered well boxed in perfect condition, sizing was accurate, very pleased with whole process.

Dec 29, 2025

My brother told me about these guys,,, so far, i've placed three orders, and i've been exceedingly satisfied with everything. I've gotten out of really good price!

Dec 10, 2025

I worked with Dom for multiple visits, looking at and comparing skis, he helped so much with choosing which skis would be best and how to make it the most affordable as well!

Dec 10, 2025

Had a great experience with Evo, ordered some Black Friday items, 1 didn't arrive when expected, I was able to contact an actual Real Person super easily through the website chat, and they were able to help me out and get my item re-shipped! Super easy to work with. Great company and products!

Feb 2, 2026

I'm really happy with my order. I had originally purchased a different pair of snow pants and realized that they were the wrong size and even though the side said that sale was final as it was a clearance item they let me cancel it and the cancellation went through immediately so I really appreciate that. I ordered the correct pair and when they came I loved them so much I ordered another pair in a size up for when I really have to layer. My family of 7 just started skiing so this will definitely be our go to site for ski stuff! Thanks Evo!

Apr 3, 2026

The delivery was fast and they sent a lot of updates on my order. My bindings came in perfect condition and were a good price. I will be buying from evo again.

Dec 16, 2025

Purchased a ski-jacket over 2 weeks ago. Item STILL in transit, customer service just apologizes and does nothing beyond. No refund, or compensate for lateness mentioned. Next time I'll just stick to REI.

Dec 9, 2025

Overall great product selection and filtering is spot on with all of the information and specifications right there. No fumbling or searching for information like other online stores. I would have to say that the coupons are a bit of a joke. Signed up for the text alerts to get the 15% discount only to find out that discount is only for select items. Also email coupon codes are only for soft goods. Guess I should have read that fine print. Overall the products received have been quality so no complaints there.

Apr 2, 2026

I could find everything I was looking for online and my skis were delivered to the store and quickly setup by very friendly and professional staff who also pointed out to me all extra savings I get as a member.

Mar 2, 2026

Overall, evo has a strong product selection and the ordering process was smooth. Shipping was timely and the item arrived in perfect condition. Where the experience fell short was around a simple size exchange. Online exchanges are handled strictly as returns and new orders, and initially I was told both the return fee and rewards limitations would apply. While the team ultimately waived the return fee as a courtesy, the process felt more rigid than necessary for a straightforward size swap of a brand new item. I appreciate that policies need to be consistent, but a little more built-in flexibility for size exchanges would significantly improve the customer experience. That said, once escalated, the support team did work toward a reasonable resolution.

Mar 16, 2026

After my Bonfire jacket of more than a decade die, this seems to be good replacement. Color wise it good to be seen in the Backcountry and orange reflects much of the sun off me so I don't over heat as fast The pit zips are great, they open up a lot Silly light weight, I may need to get a mid-layer for this jacket. Powder skirt is attached, and not removable I'm on the fence about the hand cuff part, makes it a touch annoying to check my watch for things

Apr 15, 2026

Although it wont be used until ski season starts again, the bag feels good quality, great size and im sure will fit 2 sets of skis. I will be putting 1 set of skis and poles and then a bunch of clothing around them for extra padding and save on extra baggage fees with the airline.

May 6, 2026

What a great helmet very light weight very breathable and almost don't even know I'm wearing it colors are awesome too! Safety first and this Troy Lee helmet is #1! And it has a 366 days return policy.

Mar 19, 2026

Evo had some great deals with availability on different sizes of the board I was purchasing. The Order delivery was super quick, and came to my destination with 0 damages.

Mar 8, 2026

I bought a pair of skis you said were in stock and discounted heavily. I was then told that you actually didn't have said skis and offered me a coupon presumably which can only be used on full priced items and was only 20% off. Customer Care #*******. How about 20% off any item whether it is already discounted or not. That would be fair. It was your mistake.

Feb 10, 2026

First time out on mountain, 2 days of sub-zero temps. Soft and comfortable on the inside. My hands were warm all day. Liners were damp with sweat at end of day, air-dried within a couple of hours. Really pleased with this purchase!

Jan 24, 2026

Amazing experience getting above and beyond support from multiple staff members. Everyone listened to what I needed from the gear and provided such great knowledge and detail. Will definitely be recommending you and going back for any gear needs in the future.

Jan 26, 2026

This jacket's great. It's way warmer than my old arcteryx atom ar. I've been doing walks with it when it's near freezing out with just a t-shirt underneath. The fit's good too, where it feels like more of an athletic fit, not all puffy around the waist. Would buy again.

May 3, 2026

Purchased some end of season snowboard bindings that just about everyone else (including local stores) was out of stock on. EVO though was still matching manufacturers discounted price and had free shipping.

Dec 13, 2025

Purchased some planks, clips, and twigs from the (I like to image kind folks) at Evo. The goods arrived on time and are hiding away as we speak... quit it's not yet Christmas. They'll surely be a hit, the skis that is; and it will float the recipient's boat. Many cheers and dreams of powpow.

Feb 2, 2026

Purchasing experience was great. Helpful description of item with user and staff reviews to help desicion making. Very good communication about order status. Right amount of packaging. Order arrived as indicated.

Dec 11, 2025

I have never ordered from evo before so I was a little nervous since this was a Christmas present. Everything went great! Price was the best and my order went missing for a minute so I dealt with a customer service rep Katie and she was awesome and totally put my mind at ease!. The package showed up fine but her diligence and follow up was absolutely terrific. I will definitely order from them again!

Dec 17, 2025

I have bought several items from Evo and they have never failed me. Communication is quick and timely, shipping is on time and product arrives in great condition. I'd say one thing you have to do is make sure you do the research and know what you are buying as they have a huge selection and some items are not this years model and another example is I bought my wife what were supposed to be beginner cross country Skis and turned out to be beginner skate skis which are definitely not something for a beginner Nordic skier who just wants to get some exercise! They were beginner, but not what I needed. Totally my fault but do your research and good deals to be found!

Mar 11, 2026

These boots are way smaller than they should be. I've had Lange 25.5 boots for years and years, these are too small for my feet. And unfortunately on final sale. Hopefully I can find a 10 year old who wants to go skinning to donate them to.

Mar 2, 2026

I was looking for a certain brand of skis and size. The skis I wanted were in stock and shipped with a reasonable amount of time. Already have 3 days on them since receiving them 2 weeks ago. A great experience and will always check EVO first on anything that I am looking to purchase.

Feb 19, 2026

The boots worked great. I rode them in deep powder on the slopes and they handled beautifully, barely letting any moisture in. They were very comfortable, and the fit is true to size. I'd highly recommend them for intermediate to advanced snowboarders who want a boot that can handle all‑mountain riding.

Dec 19, 2025

Evo does not have individual tracking numbers. You will not receive any shipping updates or notifications, and excuses from staff. I ordered skis and bindings in the first week of December. I got a single email confirming my order saying it would be ready for pick-up in 3-5 days. After 6 days, I called evo and was informed the package was "on the way" but they had no idea where it was. Literally 20 minutes later, I got an email saying my order was ready for pick-up. I called the store, gave them my order number, and asked specifically if they could mount the bindings to the skis. They said yes. I went in, and was told only my bindings were delivered. I asked where my skis were and again, was informed they did not know (these are $600 brand new skis). I was then told to take my bindings because it was a "pain" to check them back into the system. After another week, I called customer service where they AGAIN told me they did not know where my skis were, but they were on the way. This is when I was informed evo does NOT use tracking. After going back and forth for over an hour, I was told my skis were ready for pick up. They then informed me that they did not know what happened to my skis--maybe an employee sold them, maybe they were given away. If I had not practically harassed evo, I would still be waiting for skis that were never "on the way." Be better, track your EXPENSIVE product like everyone else!

May 24, 2026

I've been waiting for them to send a replacement for the worn pair of sunglasses they sent me initially. It's taking quite awhile. Up to this point everything had been pretty awesome with Evo. Not sure what the holdup is. They've simply confirmed that it hasn't been shipped yet put it in the mail, i'm starting to think they're gonna try to refurbish the used glasses they sent me initially

Mar 9, 2026

I'm a dad buying snowboarding and skiing gear for my family and myself. No complaints. Good brands, products, prices, etc arrived in timely manner and in good shape/packaging. Had to cancel and reorder one order. Contacted help desk. Everything was handled well all around. No complaints. One of the legit sites I can trust for this kind of stuff.

Feb 16, 2026

I completely geared up myself and two kids head to toe in ski equipment and clothing. Shipping is fast returns are easy (you will need to pay for return shipping) otherwise easy. They have everything you need and more! Great deals, fast shipping, and top brands kept me buying all of our stuff from evo.com. I definitely recommend getting geared up from evo.com

Mar 3, 2026

I have shopped at Evo for many years and the experience is always good. They are knowledgable about their products and truly care about customer service.

Feb 8, 2026

Bought a new Oakley helmet online, which ended up being too narrow. I brought it in to the store for an exchange and the staff were super helpful, bringing me multiple other options to choose from. Ended up with a nice new Smith helmet and got money back because the store was running a sell. Great return / exchange policies and super helpful, polite staff.

Feb 18, 2026

EVO consistently delivers an exceptional experience. I can always find what I need online, and when I visit the SLC store, I never feel pressured to buy anything. The staff is genuinely friendly, knowledgeable, and always happy to help—whether I'm browsing, asking questions, or getting service on my gear. Their prices are competitive, and I really appreciate how involved they are in the community. Plus, their rewards program is a great perk—it's nice to get benefits just for shopping at a place I already love. Because of all that, I'll continue shopping at EVO and supporting them whenever I can. Highly recommend to anyone who loves the outdoors!

Dec 23, 2025

I really enjoyed my first backcountry session on this board. The package that Evo put together is great. Absolutely love R&D gear but the bindings are a little snug getting on and off but still amazing overall for the ride and transition. The board rode great in the powder and very happy overall.

Feb 10, 2026

In 2019 I started skiing again, and Evo became my source for ski gear and more. It's so nice to use the Evo store parking lot in Portland. Evo makes it easy to find what you need, online and in the store. So far Evo has hooked me up with a helmet, goggles, gloves, skis, boots, poles, ski socks, etc. All of my Evo purchases have outfitted me with great gear. Although I am a big fan of a certain warehouse store, Evo ski merchandise is WAY better.

May 10, 2026

I purchased a discontinued Mountain Hardwear jacket at a very good price. It arrived packed neatly/ secure and quickly. I haven't purchased from Evo much over the years - maybe once or twice in ten. I was excited to find what I was looking for via a google search. Now I will add Evo to my search list next time.

Dec 21, 2025

The website was easy to use. There was a variety of colors for the product I was looking for. It arrived on time, just as promised. It was so much nicer than I expected, which is always a cool thing. The color is rich (sierra). I love the pockets it has. Makes it multifunctional. I'm really happy I went with it. Thanks Evo!

Reviews

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4.3
Reviews 31,172
5 Stars
83%
4 Stars
14%
3 Stars
2%
2 Stars
0%
1 Star
0%
Reviews that mention popular topics

Travis D.
3 reviews
0 helpful votes
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Grreat service, product arrived as promised, and a great product! Feel the Love! Thanks Evo, You rock!

Date of experience: October 2, 2013
Robert H.
1 review
0 helpful votes
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Excellent
October 2, 2013

Excellent

Date of experience: October 2, 2013
Anton S.
1 review
0 helpful votes
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This is honestly the best snowboard store ive ever shopped at! And you guys are local, so i love to support you guys, thanks for everything!

Date of experience: October 2, 2013
Matthew J.
1 review
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Good selection...
October 1, 2013

Good selection...good prices

Date of experience: October 1, 2013
Tressa A.
1 review
0 helpful votes
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Love Evo
October 1, 2013

Love Evo

Date of experience: October 1, 2013
Keven B.
1 review
0 helpful votes
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Create deal!
October 1, 2013

Create deal!

Date of experience: October 1, 2013
John A.
4 reviews
0 helpful votes
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I spoke with one of your customer service reps earlier today and she was terrific, helped me make the selections for my daughter.

Date of experience: October 1, 2013
Janeen M.
1 review
0 helpful votes
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Easy so far...
October 1, 2013

Easy so far...we'll see how fast it ships!

Shipped right away and was here in 3 days...great experience.

Date of experience: October 1, 2013
Damien Y.
1 review
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So far so good
October 1, 2013

So far so good.

Date of experience: October 1, 2013
Paul K.
1 review
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Awesome service, quick delivery
October 1, 2013

Awesome service, quick delivery.

Date of experience: October 1, 2013
Mace M.
1 review
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Excellent company
October 1, 2013

Excellent company. The sizing charts were helpful and the quality products and prices are very good.

Date of experience: October 1, 2013
Caleb M.
1 review
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Got a whole new board setup, lucked out on bindings but found everything else here cheaper than anywhere else. Can't beat that plus, free shipping

Overall delivery time was a little upsetting, as 2 items were in my town and not delivered that day, but obviously that's on UPS and not evo

Any more gear i need i'll be definitely be checking evo first

Date of experience: October 1, 2013
John H.
2 reviews
0 helpful votes
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Awesome products and service thank you!
October 1, 2013

Awesome products and service thank you!

Date of experience: October 1, 2013
John R.
2 reviews
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Great shopping experience with timely delivery. Would purchase from evo again.

Date of experience: October 1, 2013
TIMOTHY B.
1 review
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Great products at a decent price
October 1, 2013

Great products at a decent price. The website is very easy to use, navigate and research the products.

Date of experience: October 1, 2013
Richard S.
1 review
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Stopped in to the shop to try on the Vulcan for sizing. Everyone was helpful, knowledgable, and friendly - like always.

Tried on my Mercuries in the shop when they arrived; the staff was great about helping me mold them up. Super comfy boot now - can't wait to take up the hill.

Date of experience: October 1, 2013
Adam L.
1 review
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Neither of the boxes that I received with my packages included a receipt for my records on what was purchased.

Date of experience: October 1, 2013
Kathleen L.
1 review
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Great experience
October 1, 2013

Great experience.

Date of experience: October 1, 2013
Kevin P.
1 review
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Always a pleasure doing business with EVO!
October 1, 2013

Always a pleasure doing business with EVO!

Date of experience: October 1, 2013
Marc V.
1 review
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Good
October 1, 2013

Good

Date of experience: October 1, 2013

From the business

  • 1-866-386-1590
  • Seattle, WASHINGTON, United States
  • Founded in 2001