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Evite

1.2

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Evite Reviews Summary

The company's reputation has significantly declined, with many customers expressing frustration over a user-unfriendly platform that has become glitchy and inefficient. While some users appreciate the variety of templates and the ability to import contacts, the overwhelming sentiment highlights serious concerns regarding functionality, lack of clarity on pricing, and inadequate customer support. Complaints about unsolicited marketing, difficulty in managing invitations, and poor response times from customer service are prevalent. Overall, the company faces challenges in maintaining customer satisfaction and trust, suggesting a critical need for improvements in both product usability and support services.

This summary is generated by AI, based on text from customer reviews

service
16
value
17
shipping
2
returns
5
quality
15

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California
2 reviews
7 helpful votes
Follow Michael B.
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Way too many ads. Site simply does not work reliably. 100 times I have seen the message "Sorry. Something went wrong. Please try again later." I will never use it again.

Date of experience: July 18, 2019
California
1 review
1 helpful vote
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I received an evite in March, 2019. On the invitation was a link to buy gifts. The link took me to Amazon.com and a list of toys/books. I purchased two books and had them sent to birthday girl. Father informed me that they wanted no gifts. It turns out the link to buy gifts was UNMARKED advertising. I have informed Amazon and my Senator

Date of experience: March 12, 2019
California
10 reviews
26 helpful votes
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Doesn't work
February 16, 2019

I was unable to process a simple evite. It wouldn't let me proceed to the next screen and didn't give me any explanation as to why. Just a red bar. Wasted a bunch of time setting up an event just to not have it work. Not going to use them again.

Date of experience: February 16, 2019
Virginia
1 review
2 helpful votes
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As a volunteer one of the worst site interactions I have ever encountered. They actually have ads that on the surface appear to be part of the site. I would rather interact with sticky notes than this crazy site. 2 5 19 Roanoke, VA

Date of experience: February 5, 2019
California
1 review
2 helpful votes
Follow FJ A.
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Unless you have an infinite amount of time, forget Evite. The software and process make no sense. I have spent HOURS inputting names and then they disappear.
Screens pop up to input names with no connecting page. Where to go next?
I have also tried to upload CSV file. Nope. Nothing.
I have been working on this for two days. Before that, it took forever to set up the invitation itself.
Their support is web-based with no relevance to what I need. They must do that on purpose because their product totally sucks. I wish I could get my money back. BTW I am pretty tech savvy.

Date of experience: July 19, 2018
California
1 review
2 helpful votes
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SUCKS!
July 14, 2018

Made more work out of trying to organize simple party.

I would rather type the invitations and send them via snail mail!

Date of experience: July 13, 2018
Canada
1 review
2 helpful votes
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Spent two weeks with tech support for unrecieved invitations that I paid to have been sent to all my guests. Was instructed to email my guests to check their junk/spam. The invitations were not there. I tried to send a txt link but evite denies them, claiming it must be through email only. Tried resending the inviation manually. Also emailing guests a link. The most fustrating unreliable service! Half my guests didnt get an invitation. Please save your money. Do not use Evite. Unreliable service.

Date of experience: May 31, 2018
New York
1 review
4 helpful votes
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There is no provision to resend the invite if for some reason the invitee did not see or get the evite send first time. If we send a text message there is no way the guests could respond. There is no way we can add email to that phone number and resend. The worst application I ever used and it is frustrating.

Date of experience: November 23, 2017
Florida
1 review
4 helpful votes
Follow Bon A.
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I ordered an important gift for a friend that this horrible company promised he received. Then 4 days later they said they made a mistake, but did not offer my money back. After e-mailing several times, wasting my time, and my friend didn't get his gift, I would have used a valid company. SHAME ON THEM! USE AT YOUR OWN RISK!

Date of experience: October 19, 2017
Australia
2 reviews
5 helpful votes
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I used to love evite until I used it last. It is now so covered with ads that your invitation will get lost among the advertising and probably annoy the people who receive your invitations. Wish I had not used it for my last invitation :(

Date of experience: September 13, 2017
California
1 review
1 helpful vote
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Missed a Funeral
August 24, 2017

Missed a friends funeral because l never got an evite. The family checked and said l was on their list. Boy, you don't get to make that up to people. I am so upset!

Date of experience: August 23, 2017
California
1 review
3 helpful votes
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DON'T USE IT!
August 4, 2017

We are giving a large party and sent out 60 invitations many of which never got delivered because they went into the invitees 'spam folder.' THAT IS NOT HELPFUL AND EVITE DID NOTHING TO PREVENT THIS PROBLEM FROM HAPPENING... EVEN WHEN THE'REMINDER' WENT OUT. The result is that our rsvps weren't coming in and it appeared that people were ignoring them. Wrong! Only after contacting our guests did we find out that they had no idea we were having a party. The Evite site is NOT USER FRIENDLY and their support staff does not respond in a timely fashion when help is needed. Stay away. Bad experience. Not good.

Date of experience: August 3, 2017
New York
2 reviews
2 helpful votes
Follow Anne P.
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What happened? I used to use Evite for all my party invitations, but this year I've had the worst time. The ads overwhelm the page, people's responses do not show up, and it's difficult to maneuver through the site. I've had complaints from my invitees about it as well. Most people don't even see the "View Message From Host" so don't click on it and then never get the body of the invite. If I write something, it should show up automatically without them having to click to see it. Sorry to say I'll not be using them again in the future.

Date of experience: May 15, 2017
Canada
4 reviews
1 helpful vote
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I received an Evite invitation that I accepted and included a gift from the Evite shopping site... I ordered and paid for the gift to be delivered for the birthday party March 4th... it still has not arrived!
Also, the $ were US not CDN as I had expected as I live in Canada and the Evite was for a party in Canada. I will never use eGift again from this site :(

Date of experience: March 11, 2017
Washington
1 review
2 helpful votes
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I can't see the evite
January 18, 2017

I used to like this app but it's getting too covered w ads
I can't screen shot evite, too many ads now.

Date of experience: January 17, 2017
California
1 review
3 helpful votes
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Where to begin with the inadequacies of this website? My brother and I put together an invitation to a memorial service. My brother is the head of IT in a hospital and is the most computer savvy person I know. After I gave up on getting this invitation the way I wanted it, he took over. I was gratified that he too found the site confusing, counter-intuitive and EXTREMELY USER-UNFRIENDLY! And yet we used it because it was an easier way to track responses than doing it through email, even when we had to hand-enter the responses of confused guests. If a competent, knowledgeable web designer overhauled this site, it COULD be fantastic.

Date of experience: January 9, 2017
Texas
1 review
1 helpful vote
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I like using the Evite because it allow my guest to RSVP & I can track it however as far as me adding my on pic it's horrible graphics. I should be able to add a jpeg that looks clear on the invitation and it should allow for larger pictures. Evite should also keep in mind that every invite is not for parties, some are for networking meetings, etc. so the backgrounds should vary more. The personal pics on the invite looks bad!

Date of experience: December 28, 2016
Minnesota
1 review
1 helpful vote
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Due to evite's unclear and poorly designed presentation, 75% of invited 40 guests on list did not reply, even after a second follow up evite, due to following issues: 1) received evite, scanned email heading, but did not understand to open further; 2) opened and Viewed Invitation heading design, but did unclear as to go further 3) opened and Viewed Invitation heading design, but did not understand to scroll down to reply; nor did not open Message from Host; nor did not reply to RSVP; nor leave message. Also, as soon as evite is opened, recipients are bombarded with loud ads popping up. If you're in an office setting the first reaction is to simply DELETE.
Absolutely terrible design structure, obviously when so many people have difficulty responding there is a major flaw and basic defect in the entire planning on this system. DO NOT USE if you want to save yourself from major frustration! You'll end up making phone calls at the 11th hour to most everyone on your list.

Date of experience: December 2, 2016
Canada
1 review
2 helpful votes
Follow Sally S.
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If you send a message to all your guests it puts everything in to one LONG sentence. I spent time making my message nice and for what? It's absolutely ridiculous and very hard to read. Also, if you try to do certain things on the app it shuts off. NOT recommended.

Date of experience: September 8, 2016
Germany
1 review
0 helpful votes
Follow T h.
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Thanks for rejecting the gift card purchase. We live in Germany, all purchases we make online go to our U.S. military address. This was a gift for someone moving to the U.S. next week. After reading your reviews maybe it was a favor.

Date of experience: June 14, 2016

From the business

Send online invitations for all occasions by email or text message. Create invites for birthdays, baby showers, save the dates, or customize your own design.


evite.com
Founded in 1998
Los Angeles, CA, United States