Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EvilControllers

EvilControllers

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EvilControllers?
grey stargrey stargrey stargrey stargrey star

EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
This company does not typically respond to reviews

Instant Feedback

4,012 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Daniel V.
Unfollow Daniel V.
Share Review
Report Review

Not well at giving all information
March 25, 2020
Updated review

Was not told that they can't ship it anywhere except the billing address of the card holder. This should be a warning for any collage student since most still hold their old cards and are not in the same town.

Date of experience: February 24, 2020

It was very easy and straight forward
January 24, 2020
Previous review

It was very easy and straight forward

Date of experience: January 21, 2020
Virginia
2 reviews
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Awesome
March 3, 2020

Great controller. It arrived sooner than expected and was everything that it was described it would be. Thanks for an awesome product.

Date of experience: February 22, 2020
Michigan
1 review
0 helpful votes
Follow Dan X.
Unfollow Dan X.
Share Review
Report Review

Gg
February 16, 2020
Updated review

Wish there were more color options for the Xbox one controllers!

Date of experience: February 13, 2020

Wish there were more color options for the Xbox one...
February 6, 2020
Previous review

Wish there were more color options for the Xbox one controllers!

Date of experience: February 2, 2020
Georgia
1 review
0 helpful votes
Follow Jim N.
Unfollow Jim N.
Share Review
Report Review

It was great and I am super excited Now the hard...
February 11, 2020
Updated review

It was great and I am super excited
Now the hard part... Waiting for delivery lol

Date of experience: February 11, 2020

It was great and I am super excited Now the hard...
February 4, 2020
Previous review

It was great and I am super excited
Now the hard part... Waiting for delivery lol

Date of experience: February 1, 2020
Texas
1 review
0 helpful votes
Follow Tony U.
Unfollow Tony U.
Share Review
Report Review

Amazing
February 2, 2020
Updated review

Been using the controller for a few days now and all I have to say is that it's the best controller I've ever had in my hands

Date of experience: January 30, 2020

Can't wait to get my controller
January 20, 2020
Previous review

Can't wait to get my controller

Date of experience: January 17, 2020
North Dakota
1 review
0 helpful votes
Follow Thomas U.
Unfollow Thomas U.
Share Review
Report Review

The best after market thumb stick
January 31, 2020
Updated review

After 3 battle beaver thumb sticks went to crap in a very short time I switched to evil and WOW huge difference in response time just happier then pig in sh! T thank evil u rock!

Date of experience: January 28, 2020

Good
January 21, 2020
Previous review

Good

Date of experience: January 18, 2020
Minnesota
1 review
0 helpful votes
Follow Brenda K.
Unfollow Brenda K.
Share Review
Report Review

Best Controllers on the Market!
January 31, 2020
Updated review

Best controllers and warranty out here. Great customer service

Date of experience: January 28, 2020

Best controllers and warranty out here
January 19, 2020
Previous review

Best controllers and warranty out here. Great customer service

Date of experience: January 16, 2020
Illinois
1 review
0 helpful votes
Follow Robert I.
Unfollow Robert I.
Share Review
Report Review

Master mod ps4 control
January 17, 2020
Updated review

When I first bought control it was fast and smooth April 2019
Shipped my control for repair before thanksgiving. Told I was going to have it prior to Christmas and never received it. I understand it was holiday season but just wish they would have been honest about how long it may takes finally got it Jan 6

Date of experience: January 14, 2020

When I first bought control it was fast and smooth...
January 7, 2020
Previous review

When I first bought control it was fast and smooth
Shipped my control for repair before thanksgiving. Told I was going to have it prior to Christmas and never received it. I understand it was holiday season but just wish they would have been honest about how long it may take

Date of experience: January 4, 2020
Virginia
1 review
2 helpful votes
Follow Frank T.
Unfollow Frank T.
Share Review
Report Review

Could improve
January 13, 2020
Updated review

Not a lot of communication on the order. Had to call multiple times to find out the status of what is going on. I did not know what to expect and honestly though your company might have been a scam because it. Also received my email for item being shipped after it already arrived. But once received I am very pleased with the product. Also wish I would have been notified that the d pad colors were out of stock while making purchase.

Date of experience: January 11, 2020

Great
January 4, 2020
Previous review

Great

Date of experience: January 1, 2020
Tennessee
1 review
0 helpful votes
Follow Peter B.
Unfollow Peter B.
Share Review
Report Review

Very good and fast service delivery to me was one day amazing the flaw was setting it up it was difficult even with watching videos but good controller the mods are a dream

Date of experience: January 4, 2020

Very good and fast
December 25, 2019
Previous review

Very good and fast

Date of experience: December 25, 2019
Kuwait
1 review
0 helpful votes
Follow Anna R.
Unfollow Anna R.
Share Review
Report Review

Case for controller
December 21, 2019
Updated review

Im extremely pleased with the process so far. Still waiting on my controller

Date of experience: December 18, 2019

Im extremely pleased with the process so far
December 9, 2019
Previous review

Im extremely pleased with the process so far.

Date of experience: December 8, 2019
Illinois
1 review
0 helpful votes
Follow Andrew Q.
Unfollow Andrew Q.
Share Review
Report Review

Grips
December 13, 2019
Updated review

Great descriptions on mods. All in all a great controller but I wish I would have not bought the grips they apply ok but they started to fall off the next day and also are to raised and thick. Took off Immediately and had to sponge the adhesive off.

Date of experience: December 10, 2019

Great descriptions on mods
December 2, 2019
Previous review

Great descriptions on mods

Date of experience: November 28, 2019
Pennsylvania
1 review
0 helpful votes
Follow Patricia V.
Unfollow Patricia V.
Share Review
Report Review

Easy shopping
December 13, 2019
Updated review

I hope the warranty is extended for christmas consideration

Date of experience: December 9, 2019

I hope the warranty is extended for christmas consideration
December 2, 2019
Previous review

I hope the warranty is extended for christmas consideration

Date of experience: November 28, 2019
Canada
1 review
0 helpful votes
Follow Joseph E.
Unfollow Joseph E.
Share Review
Report Review

Scam
December 9, 2019
Updated review

The Gold Warranty is a Joke. I bought it then have to pay for a bunch of repairs. I was quoted an amount for the repair then you later come back with more costs. Sounds like a scam to me. I even had to pay for the shipping to and fro for the controller when you guys state in your warranty that its covered and offer it for free on your site.

Date of experience: December 6, 2019

The Gold Warranty is a Joke
November 29, 2019
Previous review

The Gold Warranty is a Joke. I bought it then have to pay for a bunch of repairs. I was quoted an amount for the repair then you later come back with more costs. Sounds like a scam to me. I even had to pay for the shipping to and fro for the controller when you guys state in your warranty that its covered and offer it for free on your site.

Date of experience: November 25, 2019
Minnesota
1 review
0 helpful votes
Follow Michelle C.
Unfollow Michelle C.
Share Review
Report Review

The Best...
December 8, 2019
Updated review

Excellent The best controller I've bought to date..

Date of experience: December 5, 2019

Excellent
November 27, 2019
Previous review

Excellent

Date of experience: November 24, 2019
New York
1 review
0 helpful votes
Follow Shirley J.
Unfollow Shirley J.
Share Review
Report Review

#1 Greatest Controller
December 7, 2019
Updated review

It's been great. The only thing is that I wish that u can give a little but more details about the information, that's all.

Date of experience: December 4, 2019

It's been great
November 25, 2019
Previous review

It's been great. The only thing is that I wish that u can give a little but more details about the information, that's all.

Date of experience: November 22, 2019
New York
1 review
0 helpful votes
Follow Carolyn H.
Unfollow Carolyn H.
Share Review
Report Review

Happy with my purchase!
November 25, 2019

I am extremely happy with my purchase. I love evil controllers and would buy from them again.!

Date of experience: November 22, 2019
Wisconsin
2 reviews
0 helpful votes
Follow Frank H.
Unfollow Frank H.
Share Review
Report Review

Great controller
November 23, 2019
Updated review

Easy and a lot of options overall a good experience

Date of experience: November 20, 2019

Easy and a lot of options
November 12, 2019
Previous review

Easy and a lot of options

Date of experience: November 10, 2019
Germany
1 review
0 helpful votes
Follow Eric T.
Unfollow Eric T.
Share Review
Report Review

Top Notch Controller, but look out for import costs
November 10, 2019
Updated review

The shopping process itself is nice. You customize your controller and go to the paying page.
But only there you can see the additional shiping costs, which are quite much. Also, there are customs fees which are quite expensive to.
All in all no fault of Evil Controllers, but it would have been nice if there were a panel with a text like "For importers: remember that shipping costs and customs fee have to be paid alongside the controller".

Still, I swallowed the pill, and I have to say that the delivery time was fast and the controller itself was exactly how I imagined it.

Date of experience: November 7, 2019

Clunky last page, couldnt close Terms &Conditions,...
October 31, 2019
Previous review

Clunky last page, couldnt close Terms &Conditions, had to reload the page

Date of experience: October 27, 2019
Argentina
1 review
0 helpful votes
Follow Bill C.
Unfollow Bill C.
Share Review
Report Review

Everything was easy to find. The descriptions were understandable to know what I wanted to buy.

Date of experience: November 6, 2019

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


+4
See all photos