Everbuying.net
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Everbuying.net Reviews Summary
Everbuying.net is perceived as a mixed bag by its customers, with notable strengths in product variety, competitive pricing, and overall quality. Many reviewers commend the efficient shipping and responsive customer service, highlighting satisfaction with their purchases. However, significant concerns arise regarding shipping delays, particularly for international orders, and issues with returns and refunds, especially when items are defective or lost. Additionally, some customers express frustration with the customer support experience, citing difficulties in communication. Overall, while many customers appreciate the value offered, there is a clear need for improvement in post-purchase support and logistics.
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My order number is E**************. My tracking number does not work! I would like this problem fixed A. S.A. P. This is the second time something happened to my order. It's been two weeks sense my order has shipped out. I should of received my order by now!
Hi,
KYLAEykZ this is my order number, why is it processing still?
Sorry but i paid you already the money so i want my order in 30 days...
Thanks for the answer...
Ps. Pls dont let me wait like my mate for 2 moths :P
Dear Peter K.,
Thank you for your comments. We are sincerely sorry for the delay. The item you chose maybe out of stock after you paid the payment. I would appreciate if you could check your order number in your account and provide it to me. I will help you to check the details and fix the problem. Thank you very much for your cooperation and patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
Scam I am going to file a law suit soon my package never came in its bin almost 2 months I am also reporting you for fraud
Update it is now april still nothing such a big disappointment
Now June never got it they won't even refund me
UPDATE after my bank did a research against this company they own several other websites and they scammed many people my bank told me to stay aways from them and report it to the feds about these websites
Dear danielle y.,
Thank you for your review. We are sincerely sorry you still have not got the package, it may lost on the way to you. But we have been refunded the money in your order to you on February for this problem. Please kindly check your account. Thank you very much.
Kindly
Everbuying Customer Service Manager
[email protected]
I placed two orders for Mobile phones on the 9th Jan. I received one a 2.5 inch Z18 Android 4.0 Mini Smartphone MT6575 but it comes without Market or play store contrary to its advertisement. I have emailed but they just say it is on it. Without being able to register a google account the functionality of a smart phone is basic phone calls. I would avoid the purchase of this phone. I did provide feedback but it was never published on the website. My other phone i have yet to receive but if the first is anything to go by i do not have a lot of confidence. They also say they will reply to e-mails within 24 hrs. Well i would not believe that either. I could not recommend this website from my experience so far.
The stuff is cheap for a reason unfortunately
EE**************
EE**************
Update
They have closed my ticket saying all i have to do is download it. I have tried many versions of play store and none will open once installed. Google says the phone is incompatible. So i am left with getting an RMA and i can guarantee it will mysteriously get lost in the post or i can pass to trading standards. Either way i have lost my phone but at least trading standards may ask a few more questions to resolve this.
Not happy with the the way they deal with customers, my advice would be not to buy from this company. They responded quicker on here than they did on the website.
In particular DO NOT buy Z18 Android 4.0 Mini Smartphone MT6575. It has no reviews which presumable means they are all bad and they don't submit those ones. My review certainly didn't get published
Dear Peter L.,
Thank you for taking your time to write your review. We sincerely sorry for the inconvenience that we have caused.
If there is no Google Play Store in the phone, you can try to download it by yourself. All the android intelligent phones can support it, only few applications are incompatible. And we will check the advertisement on our website and the phone. We will do the change after we get a result. We are so sorry all the reply would delay as we celebrated the china new year holidays during 29-Jan to 5-feb.
Your other phone is in your country now and on the way to you, due to it is flat rate shipping, so the shipping time is longer. Thank you for your patience.
Kindly
Maple
My item: paid for and ordered over Two Weeks ago is still "processing". They do NOT respond to my repeated inquiries.? Totally frustrating. I may be forced to file a complaint with my American Express Card charges.
Dear Danny A,
Thank you for your review. We are sincerely sorry for the delay. All the reply, processing and shipment of the orders would delay as we celebrated the china new year holidays during 29-Jan to 5-feb. I would appreciate if you could check your order number in your account and provide it to me. I will help you to check the details and fix the problem. Thank you very much for your cooperation and patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
It has been five days sense I placed and payed for my order and it has not even been shipped I payed for expedient shipping for an estamated arival time within five days loged back into there site only to find it still in processing there is now a notation that anything ordered within the last week will not be prcessed for an entire week had they stated this before I ordered I would not have bought from them
Dear Luke H.,
Thank you for your review. We sincerely sorry for the delay. As we celebrated the china new year holidays during 29-Jan to 5-feb, so the processing and the shipment of the orders would delay.
We apologize for the inconvenience and would process your order as soon as possible and ship it to you. Thank you for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
I have a very bad experienced, I placed an order on 7 Jan 2014 but the goods is no where to be seen. I sent an email several times but no response from everbuying what so ever. The only thing they are quick at is taking the payment. Still waiting for the items up to this time & now is 5th of Feb 2014. Am I still getting my goods everbuying?
Dear Luz L.,
Thank you for taking your time to write your review. I want to offer my sincerest apologies to you for the inconvenience that we have caused.
All the reply would delay as we celebrated the china new year holidays during 29-Jan to 5-feb.
We sincerely sorry for the inconveniece. You can login in your account to see the status of your order. I would appreciat if you could tell me your order number. I will help you to get more details for your order.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
My mother was looking for a cell phone. I came across this site and conducted research to see which phone would suit her needs. She ordered, and it arrived to my home where I set everything up for her! The phone turned out to be an I9500 MTK6589 which is a Samsung s4 clone. She loves it!
My order/invoice id is EP**************, I ordered a white studded peplum dress from everbuying.com on January 18th, 2014 and the only email I received was from pay pal confirming my payment. I have not received anything about processing or shipping from the site itself, I even took it upon myself to email them and NO RESPONSE! I need this item for a wedding before March 1st, please I need some answers!
Dear NaTia J.,
Thank you for notifying us of your complaint. We are sincerely sorry for the shipping delayed. I checked your order and found the package has arrived you on Feburary 3. Please kindly check it, if you still have not got the package, please contact us, we we will help you to fix it. Thank you very much.
Kindly
Maple
I have 2 orders under the account of *******@gmail.com the first order is e************** and the second is e************** my order status just says paid instead of processing. What does this mean?
Dear Dominque C.,
Thank you for your review. We sincerely apologize for any inconvenience for your experience.
All the processing and shipment would delay as we celebrated the china new year holidays during 29-Jan to 5-feb. We are so sorry for this inconvenience. We have been sent out one order to you after we get back to work and we have sent you the tracking number, please check it. And the other order will send to you later. We will send you email after we shipped it to you. We are sincerely sorry for the inconvenience and thank you for your patience.
Kindly
Maple
Have my order been shipped out yet I paid for the 3 to 5 biz. Days
My order number is. Ep**************
I order a quad band phone and she said it take 15- 30 its been 2 months and im still waiting on my phone wtf is going on i work to hard for someone to steal my money
Dear Dezzy G.,
Thank you for your important feedback and for letting us about your experience with us. I want to extend my sincere apologies for the problems you have experienced.
We are so sorry you still have not got the package. Flat rate shipping sometime will need more than a month to arrive as it will transport hundreds, often thousands, of packages overland by truck or overseas by ship which is much slower than air transport.
I would appreciate if you could contact us about the problem and provide us the order number. We will contact the shipping company to check the problem for you. If the package lost on the way to you, we will offer you compensation for the problem. Thank you very much for your cooperation and patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
Possibly the worst site i have ever purchased on and i do not recommend anyone to use. I ordered a phone on the 1/1/14 and i have still not received my product. I understand that shipping to the UK can take up to 10 workings days, but waiting over a month is ridiculous. I have emailed and left comments several times but the site still has not responded. I have even attempted calling (which internationally is not cheap) and the number which has been given is clearly faulty. I was given the order number E**************. Have attempted tracking my order- again this proves unsuccessful. The frustration and neglect for customer service is seriously making me consider legal action.
If anyone has any help my email is *******@yahoo.co.uk
Dear Abey G.,
Thank you for your feedback. I want to offer my sincere apologies for the problems you have experienced.
I checked your order and found it has arrived your country now. The tracking number of your order is RU469864673CH, you can track on http://www.17track.net/IndexEn.html. The information I checked for your pacakge is:
2014-02-05 07:33, RECEIVED IN UK, HEATHROW WORLDWIDE DC
Please wait patiently, the package wil arrive your house. Thank you very much for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
I bought an 4.0 unlocked inch HVGA touch screen phone white 40,00, i bought it on january 24,2014 i paid an extra 5.99$ for expedited shipping 3-5 days its now february 1,2014 still nothing i called the customer service number it dont work i tried tracking it they said tracking number can not be found even online customer serivce have not got back to me yet since january 29,2014 im angry with this web site i want my money back for shipping because its more than 3-5 days my tracking number is EP ************** my email is *******@gmail.com this is unacceptable somebody needs to let me know something as soon as possible seriously!
Dear Terrica J.
Thank you for your review. We sincerely apologize for any inconvenience or frustration that your experience has caused you.
All the processing and shipment would delay as we celebrated the china new year holidays during 29-Jan to 5-feb. My colleague just confirm your payment and your order is ready to ship to you. We will send it to you as soon as possible and send you the tracking number.
Thank you for your patience and so sorry for the inconvenience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
I have ordered several times from Everbuying.com some cell phones and other small items. Everything was perfect - exactly the same items as claimed, no damages and very good quality for a reasonable price. The only inconvenience is the long term of delivery (much more than 25 business days as announced) and the impossibility to track the parcel in flat rate shipping. The customer service is good enough. Overall it's a good site for me.
I made an order a week ago and still processing, nothing changing i'm really not happy, I thought I'm going to make many order for my business in the future and tell all my friends about it but i think I'm going to change my mind
E************** 26/01/2014 04:07:08 AM USD 52.26 Processing
E************** 26/01/2014 03:33:54 AM USD 154.54 Processing
E************** 25/01/2014 06:32:26 AM USD 78.24 Processing
My email is *******@yahoo.com
Dear Mohammed S.,
Thank you for your review. We sincerely sorry for the delayed shipping.
I checked your orders and found we got your payment on January 27. We are so sorry the processing and shipment of most orders which during 23-Jan to 5-Feb would delay as we and the shipping companies celebrated the china new year holidays. We just get back to work and your orders are ready to ship to you. We will send them to you as soon as possible and send you the tracking number.
Thank you for your patience and we hope to get your understanding.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
everbuying.com is a scam. I ordered two jackets and selected express delivery which according to the site was supposed to arrive in 7-9 days. * days went by and my order status still said "processing", so i contacted them. 2 days later they responded by saying they did not have the item in stock. I responded back asking why they sold me something that they didn't have in stock and asked for a refund. 4 days has gone by and i have not heard back from them. They advertise a respond time of within 24 hours which is beyond a lie and they sell items they don't even have in stock... buyer beware... stay away from everbuying.com
Order number EE**************
Dear unhappy b.,
Thank you for your feedback. We want to offer my sincerest apologies to you for the inconvenience.
We were having holiday for the Spring Festival before so all the processing of the orders and the reply would be delay. Your order has been canceled and the money has been sent back to your account, please check it.
We are sincerely sorry for the inconvenience and hope to get your understanding. Thank you again for your review.
Kindly
Maple
I have made a purchase for 78.30$ on 22. 1. 2014, today is the 31. 1. 2014 and the order status is still at "Processing" as it was when i made the purchase!
How long do they need to ship the things?! Will i even get my order?
Dear Marino D.,
Thank you for notifying us of your complaint. We apologize for any inconvenience that we may caused.
We normally will need 2-7 business days to process the order after we get the payment. But the processing of the orders recently as we celebrated the china new year holidays during 29-Jan to 5-feb. We sincerely sorry for the inconvenience and thank you for your patience.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
Salve ho ordinato il telefono android il15/01/2014 con consegna accelerata. Num del ordine e E**************. Voglio mio telefono! Ho madato finora tanttisime mail e ancora niente. E prima ordine e sono delusa.
Dear neda V.,
Thank you for your comment. I want to extend my sincere apologies for the problems you have experienced.
We have problem with your payment as your shipping address is different from your paypal address. And your paypal account is Unverified, so we need to confirm your payment again. My colleague has been sent email to your paypal email 2 weeks ago but still have not heard back from you. We just need to confirm it is the account holder to make the payment not the others. We would appreciate if you could check your paypal email and get back to us. Then we can move your order to next step and send it to you. Thank you very much for your cooperation and understanding.
Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
[email protected]
I buy clothes there regularly. If the website states that shipped in 24 hours, so really happening. Clothing such as written and quality looks really like the picture. I love it.
From the business
Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Andrew H.，
Thank you for your feedback. We wish to apologize for any inconvenience that we may have caused. Your order was shipped out on January 23, you can use the tracking number to check the package on http://www.17track.net/IndexEn.html. The packge is still on the way to your country, the shipment may be delay by the Spring Festival. We sincerely sorry for the inconvenience. Please wait patiently, the package will arrive you. Thank you very much for your patience.
Kindly
Maple