EtsyReviews 1,570

I ordered many things on one site, yet had to do 12 different orders. So I had to pay s&h 9 times for that one order. The others had free shipping
That made my life quite confusing. 15 emails saying what i had purchased, 15 confirmation emails from PayPal. Then 16 more emails from the purchases I made being sent, and 15 more confirming my items were on their way then 15 more saying they had arrived. What a nightmare. Never ever again. That was some bullcrap. Also very difficult & time consuming. Then just try & reach them, what a joke.
Its a shame bc they sell beautiful pieces, but not worth so much hassle. I feel sorry for the vendors on this site.

My account has been HACKED! I have tried several times to reach out to Etsy.com to close down this account because I have had my Identity compromised! I have made several attempts to get someone at this company to call me so I can talk to a person! I have had no luck in these endeavors. They do not have anyway for consumers to contact a REAL person and not again give their PERSONAL information over the WEB! DO NOT USE THIS COMPANY!

My previous experiences with Etsy and those who sell on Etsy were not good. The item purchased was poorly grafted and fell apart within a week of receiving it. Neither the seller nor Etsy made any attempt to reconcile the problem. The seller actually told me that I was attempting to get her/him to give me a second identical item for free and that I could complain as much as I wanted to and it wouldn't hurt her business in the slightest. Etsy deleted my negative comments.
Quite by chance, I found "love the bugs" but was loathed to have to go through etsy again to make a purchase. I had numerous conversations with the proprietor of "love the bugs"and with a great deal of hesitation I made a purchase.
I described what I wanted and "love the bugs" exceeded my expectations with their dedication to craftsmanship and customer satisfaction. I would advise everyone to stay away from Etsy but if you're looking for an exceptional product and customer service, contact "LOVE THE BUGS"!

I was selling my product on there website and was buying PPC advertising with them.

There are several other seller with my product on the site selling RFID blocking sleeves like I was.

Once I stopped paying for PPC they removed my items from there marketplace. Told my they were not handmade items?

I am pretty sure the other sellers of the same product I was selling ws making them by hand also? I actually have a USA company that manufactures mine. The others appear to be China made sleeves. LOL

Etsy started out as a place where you could by handmade things made by craftspeople in the good ole USA. Now their sellers include people who buy cheap junk made overseas and just resell it, even though they describe it as "handmade. "That's basically against Etsy rules but it happened to me twice in the past year. Buyer beware. Make multiple inquiries to the seller and make sure they tell you what you want to buy is totally and truly handcrafted by the particular seller. The good stuff is really good, but the lousy stuff is a rip off.

I purchased a ring for my daughter that looked really cool online. When it arrived, it was a little lower quality than I had anticipated. My daughter still likes it, but not worth the money.

This doesn't even deserve 1 star! Etsy is NOT trustworthy! I lost just under $50 due to this scam! ETSY IS A SCAM DONT WASTE YOUR MONEY! I'm strongly recommending don't us ETSY EVER!

I bought a $40 tapestry from etsy and it has been more than a month and it hasn't come so I then opened up a case to try and find my order, they said it was a closed case and that the person I bought it from took my money and deleted their account! I was furious so I asked etsy if they could contact them and get my money back and they said we can't sorry!
R U SEROIUS so now I'm taking things into my own hands and dealing with this myself them $#*!WITS!

I bought something that was edible and it made me sick-long story short-I requested a refund and seller would not refund. I appealed to Etsy- which wasn't easy as they make it HARD to find anything on their website for instructions on filing a complaint. Anyway I had to ask TWICE for them to investigate. When I finally got their response, it was OBVIOUS from their language that they didn't have a clue as to what the problem was even though I articulated it thoroughly in my complaint! They ruled against me and closed the case. What idiots! Sad for the good sellers on Etsy but I will NEVER shop on Etsy again-ever! Ebay is ten times better.

DO NOT PURCHASE ANYTHING ON ETSY WITHOUT PAYPAL! They will cover your butt if you run into a bad seller! I have had some amazing experiences with fantastic sellers offering awesome products on this site, and have come across flat out thieves. Etsy's so-called customer service is a worthless joke. They literally offer nothing in the event of a non-received item but an automated mediation between buyer and seller. There are no actual customer service reps that answer emails, no phone number to call and speak with a human being, and no direct questions answered. Just a list of "common questions" for you to read from. As long as you pay with PayPal ( no, I don't work for them) they will refund your money promptly in the event you don't receive an order. I think Etsy has the potential to be a great site if they upped their customer service skills big time, and made it a priority to give a crap about the people buying from their site.