EtsyReviews 1,570

This company will suspend your account with no warning, after 2 years trying to establish my business just before the holidays. Their policies are not quite clear, while many sellers are reselling products from Ali Express, Ebay and other companies and have been selling with them for years and nothing is done. If you do the same they suspend your account after investing money in their business... There is 2 sets of policies honestly not sure what they are! Be careful when selling on ETSY do not think that you have the same rights...

Fore The Love of Wood LLC. Is a scam business selling on Etsy. We paid over $2000 for a custom table that never existed. We ordered the table through the site and had no idea of the hell we were about to enter. On the day we were supposed to see that the table had shipped I contacted the seller. They apologized and said the truck had broke down and that they would ship as soon as the delivery company could send a new truck. 2 months went by, email communications back and forth with more promises. I finally got fed up and questioned the shops legitimacy. That's when I received a scathing email in return. Nasty comments that were way beyond a typical reaction. Since that time communication has ceased. So, we filed a non-delivery case with Etsy (a complete joke). We have now watched a total of 3 months pass on the calendar. No feedback, no intervention, no refund. We can't go to the bank given this is one of Etsy's rules... if we file a complaint with the bank, your case automatically closes. So, we wait.
I would highly recommend a few steps if you buy on Etsy. 1. Always pay with a credit card. 2. Don't use Etsy for large, high dollar items.

I ordered an Armenian bracelet on Oct 22-2016. To give as a traditional gift. Due to a death of my Friends mother. I waited thought did not go thru so order again on Nov 4th. Come to find out. The first one was paid for. So 2 orders have not gotten here to Nm from California. 1200 miles away. I feel horrible. My friend was awaiting gift. Now gifts who does not feel horrible they promised there best friend a gift and it never arrives.
This is a scam. I was emailed stating holidays and mail are to blame. But they have no idea where cuff bracelets are. I paid them for shipping WTH?. I say stick with Amazon. This site allows fraud. Today is Dec 2nd 2016. Shouldn't my order be here. They got my money! Beware this site is fraudulent

Consider Yourself Warned! I don't recommend ordering items through My Sister and Me Shop or any other shop on Etsy. This is my experience with My Sister and Me Shop and Etsy. Please note the shop has no policies listed on its site. My children's coach ordered water bottles for their team in which each parent paid $15 for their player's water bottle. One of my child's water bottle was shipped with a missing decal. I contacted the Etsy shop, My Sister and Me Shop to send a replacement water bottle and they refused because of it being personalized. They wanted me to either apply the missing decal myself or go to the post office and package the bottle up and ship it to them. They did offer to pay the postage. However, since it was a quality control error on their part I felt that they should've replaced the bottle without any effort on my part. By the time I would've shipped the bottle back and received it back the volleyball season would've been over. Also, I don't see how shipping the bottle back and forth could be cost effect for the shop. I decided to not send the bottle back and just chalk my first and last Etsy experience as a poor one. I contacted Etsy for help and they refused to help because I personally didn't place the order through my account. I would've had to get the coach involved if I wanted to pursue it. Etsy only considers those that personally place the order a customer. So forgot about placing orders for teams or gifts unless you want to be involved if an issue arises. Then too, I am not at all confident that Etsy will provide any amount of quality customer service. I would recommend taking your business elsewhere where customers are appreciated regardless of who placed the order.

If you buy from them do not expect any kind of gift box packaging. They will tell you "did it state gift box'. Who sells earrings and puts them in a piece of bubble wrap. Never did I buy even a cheap pair of earrings and not come in some kind of packaging like a small box other than a piece of bubble wrap. Cheap Cheap Cheap!

On October 6,2016, I placed an order #*******046 for black flip flops. Sara Bokan immediately emailed asking when I needed the order. I gave her the date. On October 25,2016, I receive an email from Sara telling me the black flip flops were out of stock and would I accept white. I accepted the white because the wedding date was so close. When the flip flops arrived, they were stuffed into a carton. Half of the size labels had fallen off and I expected a much nicer presentation because of the pictures shown on the selling site. I am very disappointed.

I don't like to air my frustrations on Facebook, but I want everyone to know the wrong I feel Etsy and Barbie Bowtique have done to me.
In September I purchased a shirt from Barbie Bowtique knowing the shirt may not fit well, but the shop's return polices stated they accepted returns and exchanges if I contacted the seller within 3 days of delivery. I got the shirt and didn't like the fit and felt it was too large, so within 3 days of delivery, I contacted the seller and requested a return. The seller, Barbie Bowtique, and I continue to go back and forth because she will not accept my return, even though I offer to pay for return shipping. I have reached out to Etsy but they won't do anything because they are "purely a platform for sellers" and my transaction was "not with Etsy, but with Barbie Bowtique". The shop will not honor their policies and (with Etsy's permission) has taken away my rights as a buyer.
I plan to never use Etsy again because they allow Sellers to do whatever they want. Etsy allows the sellers on their site to take advantage of buyers.
P.S. Barbie Bowtique has since changed their polices to not accept returns, but I have a screenshot as proof of my statement before they did so.

I started selling some items there about a week ago.

A week in, my account was suddenly suspended with no explanation, no communication, nothing. There was a message at the top of my account telling me to check my email or email support for help. I got no email from them, so I contacted support twice to ask what was going on.

I got an email after that telling me to review my inactive items (all my items are inactive, not some of them) and that "Should you be granted an opportunity to reactivate your account, it will constitute your final chance to comply with Etsy's policy on counterfeit items. Any further violations will result in the termination of your account privileges."

Basically threatening me yet not telling me what I apparently did wrong. Oh, but I didn't do anything wrong - I don't have anything listed that doesn't already exist on Etsy by hundreds of other people. So why are they targeting me and not anyone else? I have no idea. I don't know why they did it. I have received no explanation so far about why they did this. Yet, they have taken my money for listing items and yet I didn't receive the service I paid for. That is UNETHICAL and dodgy service. They threaten me with their emails as if I have done something so wrong, yet I see the same products listed on their site. How does that work? One rule for established users and one rule for completely new users? It's ridiculous.

So many honest, hard working sellers making handmade products have been ravaged by Etsy's CORPORATE GREED. Shame on the MONEYGRABBING CORPORATE CONTROLLERS! You put mass produced products everywhere and you have no compassion for the sellers that made you what you WERE. You sit in your high and mighty offices and never respond to any requests (dont even provide a place to contact you). Aloof, arrogant vermin. Stay away from Etsy! Don't buy from Etsy. And you scum who sold out, there is KARMA. What you reap will come back to bite. You helped diminish what's good about this country. EAT, LIVE AND SLEEP WITH THAT SHAME.