EtsyReviews 1,570

I ordered an embroidered name plate that was supposed to be a Christmas 2016 present. I paid $87.00 on 10/1/2016, and now it is Mar 2017 and no product or refund and they say my case is closed because they sent me two emails and I did not respond.

Terrible I've been screwed over multiple times. I get excuses when I try to ask about an order. I bought things that were not even available for sale then they send me some crappy item or on two occasions nothing at all. I will never go through this again. Sellers are mean and combative. Save your self money and time and a headache.

Great workmanship, looks great, lots of compliments from friends, will definitely butt more. Great quality

They take forever to respond and have no direct contact lines Probably some Tech geek living in there parents basement.

They invite you to ask questions, but they don't answer them. I asked for information on how to personalize the item I bought, and they did not answer the question. Created doubt for me when ordering that I got it right. Did not appreciate the lack of response on the website, especially since they seem to be encouraging questions. This was the middle of the day, by the way, and still no answer.

I ordered the mechanics cake topper. It was at my door steps in a matter of days. Not only that this peice was exactly what I viewed on the site. Great quality. I would definitely use them again and again. I hope this will help someone. No need to wonder place your order without hesitation. Sheila from Brooklyn

My girlfriend got personally banned from etsy because of the mismanagment of accounts owned by her ex husband. She wrote trying to explain the situation but etsy wanted nothi g to do with it and said the matter is closed and she could never have an etsy account or have anyone open an accounts for her. Thanks etsy for helping her terrible ex ruin her life even more. Thanks for participaiting in the abuse. Super cool.

Great products and fast shipping from most supplies shops. Don't let one bad experience keep you from shopping here. Most sellers are conscientious and friendly as well as quick to respond to all inquiries.

Nice shop with quick delivery, sometimes you need buy something quickly, cause you do not remember about someone birthday or something like this

I ordered a knited hat and it was for a baby... I am a grown baby... my head would not fit in it... sorry maybe someothers are ok... CB

This website does not give a $#*! about their customers. Not only that, they will do everything to make themselves sound right. I'm telling ya, do not ever order on etsy here. You'll just end up wasting money. This website is full of $#*!. Customer service sucks, and guess what, missing items or whatever you name it, they can't do anything about it. You'll just end up wasting your money.

I used Etsy shop for 2 month. Finally made my first sale. Suddenly with out any reasonable explanation my account was terminated. I tried to provide evidence that my shop is legit.
West. That how he call himself wrote me that they have right to terminate account for any reason and with out explanation.
Mean while I lost money and time setting up shop, marketing etc.
Very disappointing experience

I ordered a product through Etsy that was damaged in shipment, so I opened a dispute case and engaged with the seller to obtain a refund for the cost of repair. The seller finally sent me the refund but Etsy was no help, closing the case on me twice. The final straw was telling me that they would accept disputes about the product but not any shipping issues. This is a business that depends on shipping!

Warning! Do NOT SELL HERE! Competitors will flag your listings. They have a clique of people who bully new sellers and they will all flag your listings for no reason and your shop will be closed for no reason!

I ordered a little dress for my girl, paid AUD $60, I was happy if it was like what I saw on the photos on website, not soft material at all and there is no tag or anything attached to the dress about the details.