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1.6
Reviews 27
5 Stars
4%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
96%

Arizona
1 review
0 helpful votes
Follow Melinda D.
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Rip off, double check what you're paying
January 22, 2026

They charge you more than double price I could've just gotten from the vendor. When I googled the concert and the venue this site showed up first. I had no idea I was ordering tickets from a site that over charges. I order tickets a lot and I've never had this happen. It will never happen to me again! When I go back on the site and look I do see now in small print that the tickets could cost more. I just hope this doesn't happen to too many more people. I'm just praying now that the tickets really do get me into the venue.

Date of experience: January 21, 2026
California
1 review
0 helpful votes
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GARBAGE!
November 10, 2025

I bought tickets well in advance. Two days before the concert i was told that the tickets were not secured BUT they would get me better seats. I approved this. The day of I still had not gotten my tickets. I called and was told it was the vendue that had not released the tickets. Then I called around 330pm because the show started in 4 hours and was told they contacted the supplier and the tickets had to be released in one hour. I received a phone call at 420pm saying they had no tickets and nothing could be done.
I had paid $500 for a hotel specifically to see the show. I told them this and was told I would receive 200% of my money back... that at least covered the hotel.
I got an email a few hours later they only returned 120% of the money which didnt cover the hotel room. I emailed back and they said sorry cant do anything else for you.

This company is a complete rip off. I have told a lot of people not to sue them.

Date of experience: November 7, 2025
California
1 review
1 helpful vote
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Watch Out!
August 24, 2025

I was on a specific concert website and without knowing it my purchase was redirected to etickets. I thought I was purchasing tickets from the concert box office at $49/each but instead etickets picked me up at $121.00/each. I can't tell you how the switch happened but the concert box office told me this is not the first time they have heard this. Etickets will not refund my money. Even though I reached out to them immediately. WATCH OUT!

Date of experience: August 21, 2025
Illinois
1 review
1 helpful vote
Follow K K.
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Buyer Beware, this is a rip-off!
August 7, 2025

Be careful if you type the name of a band followed by the word "tour" because the eticket website will come up and you DO NOT want to buy ticket through them. I could have bought tickets through the concert venue for $80 less. They are counting on suckers and there is one born every minute. I fell for it once, but never again. I suspect this practice is not sustainable. Buyer Beware. I know I have buyer's remorse big time!

Date of experience: August 7, 2025

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California
1 review
1 helpful vote
Follow Dave M.
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Rip off- do not use
August 3, 2025

Double the cost of even Ticketmaster! I thought I was buying from the band's vendor but these predators must be paying up for search results sending me to Etickets. $144 then my wife tells me they are $84 and on Ticketmaster!

Date of experience: August 3, 2025
New York
1 review
1 helpful vote
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Bought tickets from them; immediately called to change the date, they informed me "too bad nothing we can do; try to sell them". Horrible customer service, horrible refund policy, 2.5x the actual cost from the just going to the site (my fault). They will do nothing to help you refund or change the ticket so buyer BEWARE of this horrible business. Just all out a really horrible experience with them. (Much like Orbitz circa 2000's).

Date of experience: June 8, 2025
Texas
1 review
2 helpful votes
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1 star is being generous - they SUCK
December 18, 2024

If I could give them 0 stars I would.

I paid $541.20 for ballet tickets over a month ago for a Christmas present to my husband. This morning, 12 hours before the event, I was informed that they couldn't sell me the tickets but they would substitute my orchestra seat tickets for upper balcony! OMG - not even CLOSE to what I paid for.

Needless to say, I asked for a complete refund. I will never use this service again.

etickets.com SUCKS!

Date of experience: December 18, 2024
Indiana
1 review
2 helpful votes
Follow Joy R.
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Fake fake fake!
December 1, 2024

I tried to purchase tickets for the Chicago Hip Hop Nutcracker. On Facebook it jumped to kalamazoo mi where there are mo shows.

Date of experience: December 1, 2024
Canada
1 review
3 helpful votes
Follow Filou D.
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This is a Scam!
September 8, 2024

I have been scammed 250$ CAD for etickets for a show that was 58$. Late at night I was redirected on that site and I dont understand why since the ticket are available on the website now.

Date of experience: September 8, 2024
Montana
1 review
2 helpful votes
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Scammed for more money than tickets are
July 7, 2024

They charged me over a hundred dollars for a $55 ticket to go see a concert in Montana. They have scammed me and I would tell people not to ever use them for anything.

Date of experience: July 7, 2024
Arizona
1 review
1 helpful vote
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90 dollars more
March 13, 2024

Don't buy anything here! It's a theft I bought 2 tickets for the circus and they charged me 176 dollars On the circus website it is only 82 dollars.
And I don't even know if the tickets are real

Date of experience: March 13, 2024
Oklahoma
1 review
1 helpful vote
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Don't do it
March 2, 2024

Bought tickets for a Christmas present for my mother to see wicked March 2 at 2 PM. Tickets were delivered day before the show and they changed my tickets to 8 PM and up in the very top corner of the whole place which is not what I paid for after 2 1/2 hours on the phone the best they could do is say oh well sorry here's a little bit of a refund Don't do it horrible experience

Date of experience: March 2, 2024
Alabama
1 review
1 helpful vote
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Foul business practices
February 20, 2024

This company sold tickets to an event, "emailed" the tickets to me, then the event was canceled, after all attendees arrived, due to the event planners flop. ETickets.com turns around and "offer" my refund MINUS delivery fees or I could take a 110% voucher to another event they'll be covering.
They "EMAILED ME" MY TICKETS! How does that equate to $65?
Don't use this site EVER.
I also purchased 2 other tickets, for the same event, from TICKETMASTER and the refunded 100% of my money back with no slick tricks of forcing a profit.

Date of experience: February 20, 2024
Nebraska
1 review
1 helpful vote
Follow T L.
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Totally over Priced-more than ticketmaster
December 13, 2023

This web site is way over priced. Charged over 60.00 over what ticket master. DO NOT BUY FROM THIS SITE! Does not even desver a 1 rating.

Date of experience: December 13, 2023
Maine
1 review
4 helpful votes
Follow Catherine C.
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I unwittingly bought tickets for a dance performance. I was charged several hundred dollars per ticket and later learned that if I had bought the tickets from the authorized ticket vendor, I would have paid $26. Dollars per ticket. An outrageous markup and the dance company said they are aware of it but have not been able to stop them legally.

Date of experience: October 31, 2023
Missouri
1 review
1 helpful vote
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My tickets
October 28, 2023

I need my money back why are you guys spamming people calling them a spamming spam spam spam spamming

Date of experience: October 28, 2023
Alabama
1 review
5 helpful votes
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DO NOT BUY FROM ETICKETS!
October 26, 2023

Could not get the email with our tickets, tried getting help, M.J.-(the only name she would give me) Shift supervisor, was a jerk and a joke! Do not order from them! Wasted $350 on tickets I couldn't use and they REFUSED to be any help! Had to spend another $400 buying new tickets to get into the show!

Date of experience: October 26, 2023
Virginia
1 review
0 helpful votes
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NO TIX AVAILABLE after purchase made
October 12, 2023

Site has no integrity. I wasn't even that concerned about the price gouging; we really wanted to see Yo-Yo Ma with the BSO. A day and a half before the performance, we were informed that there were no tickets available and my purchase had been refunded! Sure, buy tix on the site. BUT, please don't plan anything special (birthday, anniversary, special visitor…) around the event. Most likely, you will be disappointed.

Date of experience: October 12, 2023
New York
1 review
2 helpful votes
Follow Fe V.
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Buy direct from the The Met. They charge 2x as much for worse seats. Learned our lesson the hard way.

Date of experience: October 8, 2023
Texas
1 review
2 helpful votes
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Horrible Customer Service
October 3, 2023

I purchased over $700 worth of tickets, realized they were double the normal price and extreme top of the stadium. I called them to see about changing seats or canceling my tickets. Canned response of sorry no returns all sales are final. Ended up purchasing better tickets half the price from a more reputable company. Now I have four Arlington Supercross tickets for sale.

Date of experience: October 3, 2023