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Etalaze

3.3

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Etalaze Reviews Summary

Etalaze has established a strong reputation for high-quality products and exceptional customer service, with many customers praising the promptness and helpfulness of the support team. The company is recognized for its reliable delivery and a wide range of effective products, contributing to overall customer satisfaction. However, some reviews highlight concerns regarding delayed shipments and occasional issues with product substitutions, which have led to dissatisfaction among a few long-term customers. Despite these challenges, the prevailing sentiment remains positive, with a loyal customer base that appreciates the company's commitment to quality and service.

This summary is generated by AI, based on text from customer reviews

service
52
value
50
shipping
49
returns
36
quality
48
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Louisiana
1 review
1 helpful vote
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I have been using etalaze for years and have always received top quality gear. The customer service is outstanding, quick to answer and straight foward. It can take a long time to receive orders but you will receive them. Highly recommend!

Date of experience: December 15, 2023
North Carolina
1 review
0 helpful votes
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Great Products
December 15, 2023

Simple and Easy to find what your looking for! Great Products! Fast delivery and Always on time!

Date of experience: December 13, 2023
Massachusetts
1 review
2 helpful votes
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Maximus370
November 23, 2023

Everything great been working business with Kyle for seven plus years the product is top knotch and the service to reach me has been nothing but spectacular Kyle has done a fantastic job with ordering and delivering thankyou very much

Date of experience: November 22, 2023
New York
1 review
1 helpful vote
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Love this place
November 21, 2023

They're absolutely legitimate. 100% top rated customer service, I've had a few issues and they ALWAYS make it right. Not once have they every turned me away or Not offered to send me replacements or advice etc! Will never use another place!

Date of experience: November 20, 2023
California
1 review
1 helpful vote
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Excellent!
Services and quality top,the answer about any kind of questions it's quickly and helpful
I suggestion to all you guys to try this on line store,and I'm pretty sure you never going to regret.

Date of experience: November 14, 2023
Pennsylvania
1 review
0 helpful votes
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Awesome site
November 14, 2023

Awesome customer service if u even need it cuz always on top of theere game. Keep up the good work etalaze

Date of experience: November 14, 2023
Sweden
1 review
0 helpful votes
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Trusted place
November 10, 2023

Very trusted dealer and also very good support. 100% recommended.
Got my stuff very fast and also accurate.

Date of experience: November 8, 2023
Ireland
1 review
3 helpful votes
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100%
October 28, 2023

Delivery was as promised. Always available on emails. Would recommend. Don't know what else to write but I have to do the characters.

Date of experience: October 26, 2023
California
1 review
1 helpful vote
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Best website
October 19, 2023
Updated review

The best prices and the best customer service. There are a lot of shops, this is it...
It's why I keep coming back.

Date of experience: October 18, 2023

Great service
July 24, 2023
Previous review

Best customer service on the internet. That's what makes me keep coming back. You will not find better prices any where online.

Date of experience: July 23, 2023
Connecticut
1 review
1 helpful vote
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I have been ordering from Etalize for over 5 years now I have never had any issues and if there was any problems they where fixed within 24hrs I highly recommend using them for whatever you need and the quality of there product is top notched!

Date of experience: October 5, 2023
Colorado
2 reviews
1 helpful vote
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Been in gym business over half a century, even ordering from Etalaze over 20 yrs, again my ordered products were substituted for Knock-off products, all products I ordered shower, "in stock", when ordered?
This has happened several times in the past!
Emailed, Kyle, the head dog, he made excuses that don't hold water, " I'll give you points, discounts on next order",...same old bull$#*!! Why would I want points when they send garbage & change the well known products ordered...turning into a junk seller of Knock-off steroids!
Sad & pitiful, human greed!
William Conner 20 yrs have been ordering from Etalaze, but NO MORE, got ripped off!
Bottom line, I spend $400 for garbage Knock-off substituted, I'm really disappointed

Date of experience: September 26, 2023
Tennessee
1 review
2 helpful votes
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Legit gear
September 17, 2023

Quick delivery i have used them for years always came through great selection i highly recommend this site

Date of experience: September 16, 2023
Florida
1 review
2 helpful votes
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Amazing customer service
September 14, 2023

I had trouble fixing a shipping address and I contacted chat support and they were quickly able to update my info. Truly recommend them!

Date of experience: September 14, 2023
GB
1 review
1 helpful vote
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Fast and reliable!
September 4, 2023

My order arrived as expected, I am very satisfied! Best website in its category and quick communication with the customer.

Date of experience: September 4, 2023
Arizona
1 review
1 helpful vote
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Always reliable
September 2, 2023

Good product
And very helpful and professional fast delivery
Been using for 7 years and have never been let down.

Date of experience: September 2, 2023
Florida
1 review
1 helpful vote
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THE BEST
August 23, 2023

For many many years Etalaze with Kyles assistance if needed, always there for me. Putting forward any effort needed to anwer anythingy you may have or even if its just a thought. He always replies as quickly as possible. But I'm sure there's others like him. Honest, trustworthy and very knowledgeable Company even as little as the question may be, they treat it with high priority so do not ever worry. If any concerns, they get right back to you and advise whatever may be needed to resolve the matter. It's always a great, happy outcome. Nothing to small or big. Atleast 7-10 years I've been working with them and I'm here now, so that proves they can be trusted with money as well as free superb advice. Etalaze Kills It every time!

Date of experience: August 22, 2023
North Carolina
1 review
2 helpful votes
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GoodWork
July 22, 2023

I have been ordering from https://etalaze.biz/ for quite some time. They work well, fast delivery, considering the location! Flexible payment methods, and there are many of them! Some products at a high level! I will apply again

Date of experience: July 21, 2023
Connecticut
1 review
2 helpful votes
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Kyle is always there for his costumers, great service and products work great. I've been a costumer for 9 years. And I'm happy with the company.

Date of experience: July 21, 2023
Texas
1 review
1 helpful vote
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Stunning service!
July 15, 2023

Hello Team Etalaze!

I received my "reshipped" order and I could not be happier.

Your knowledge of your products is impeccable and your customer service exceeded my expectations!

Thank you soooooo much for taking care of me. You stepped up to keep your customer happy when you did not have to! For that, I am forever grateful and I will always be loyal to you for my future purchases!

All other industries around the world need to take a lesson from you on what exceptional customer service really is!

You guys are very impressive and you should be proud!

Anyone in earshot of this message needs to stay with Etalaze!

Thanks a million for being you!

JW

Date of experience: July 13, 2023
New York
1 review
1 helpful vote
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The customer service is Amazing. This is the only company I trust. Kyle is Amazing!...I have been using Etalaze for many many years! Everything I order WORKSSS! I love it! It's hard to find a trust worthy company these days. Etalaze is the one to Trust. Thank you Kyle. Thank you Etalaze!

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Date of experience: July 9, 2023

From the business

Etalaze - Just Pump It! Official Steroid Shop


+9
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