EsAndRoOnlineShop

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

Write a review
3.2
Reviews 24
5 Stars
54%
4 Stars
8%
3 Stars
0%
2 Stars
4%
1 Star
33%

Illinois
1 review
2 helpful votes
Follow Kristi R.
Unfollow Kristi R.
Share Review
Report Review
SCAM!
September 6, 2018

NEVER RECEIVED MY ITEMS AND NEVER GOT REFUNDED NOW THERE IS NO WEBSITE AND THEIR EMAIL ADDRESS DOES NOT WORK

Date of experience: September 6, 2018
Mexico
2 reviews
1 helpful vote
Follow Kara S.
Unfollow Kara S.
Share Review
Report Review
Amazing brand and prices
August 18, 2018

This was my first time ordering from ESRO. Shipping was pretty quick, and I love the way they packaged the clothes. Everything was SO quality and cute. Right after trying everything on I had to find a way of writing a review because I am so excited about the things I got. Also, the sizing is pretty spot on. I wear a size small for most things, and everything I ordered fit perfectly. I definitely plan on shopping here in the future, my only regret is not ordering more :)

Date of experience: August 16, 2018
Mexico
1 review
0 helpful votes
Follow Nora L.
Unfollow Nora L.
Share Review
Report Review

I regularly buy from ESRO (online in particular). And I love them! Not only for good prices for good quality but also for their great and respectful customer services. They are always happy to help and they appreciate their loyal customers.

I'm an online shopper. I've been shopping with many online retailers and experienced some disgraceful behaviour. That's why I decided to leave a review for ESRO - they are truly amazing retailer. Also when I contact them just with a simple question or query they come back to me swiftly with a positive decision and some reward or discount.

I've been shopping around online and came to conclusion that ESRO is the only decent retailer out there. Never have I ever had a problem with them, with their products, returns or refunds. Everything done easily and swiftly.

And by the way I have recently dealt with some returns etc with other retailers. No thank you. I'm sticking with ESRO.
ESRO, I appreciate you!
Stay that way please

Date of experience: August 8, 2018
Georgia
2 reviews
2 helpful votes
Follow Stefany R.
Unfollow Stefany R.
Share Review
Report Review
Stop write fake reviews!
August 6, 2018

Dear sitejabber, so many critics here are completely fake! As well as for other online shops. Please filter somehow who writes, because your site credibility is really low. ESRO has a great site, quick shipping, extremely easy order placing, I've shopped there several times and will keep doing it. Some great deals during sales as well. Some critics are laughably written from fake users. (one writes its completely difficult to write my address in the order? - Come on! So fake!)

Date of experience: August 5, 2018

See reviews of sites as you browse!
Get the Chrome Extension.

Texas
1 review
0 helpful votes
Follow Ana C.
Unfollow Ana C.
Share Review
Report Review
I love my new backpack
July 26, 2018

Ive ordered from esro website on 2 separate occasions. Both occasions it was a value close to $200. The shipping is dumb fast. I ordered on a Monday and got my clothes literally the next day! Quality varies. Depending on what you buy but overall I have no complaints.

Date of experience: July 25, 2018
Canada
1 review
2 helpful votes
Follow Catherine H.
Unfollow Catherine H.
Share Review
Report Review
Terrible
March 17, 2018

I placed order in November. Nothing - I email them in January. They reply, and they say they ship it. Shipment doesn't arrive, so I email them again (February). No answer, despite consistent emailing. It's now March and my shipment hasn't arrived. 0/10 recommend.

Date of experience: March 17, 2018
Massachusetts
1 review
5 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review
Scam company
January 16, 2018

Ordered two Christmas gifts in November and they charged me the day of the order. Never received my order! I emailed them two times and they have never responded. There is not a phone number on their website. I have a hard time believing this is a real company. Don't waste your money.

Date of experience: January 16, 2018
Virginia
1 review
3 helpful votes
Follow Sally L.
Unfollow Sally L.
Share Review
Report Review
SCAM
November 28, 2017

I suspect the positive reviews are made by the website itself as they are the same on other sites. Lots of people including me never received their items. They take your money and never give you anything.

Date of experience: November 28, 2017
Mexico
3 reviews
2 helpful votes
Follow Carla C.
Unfollow Carla C.
Share Review
Report Review
Happy customer.
November 19, 2017

I just received my order! It took about a month to get. However, both shirts fit nicely. The sizes were accurate.

Date of experience: November 18, 2017
Washington
1 review
0 helpful votes
Follow Blair A.
Unfollow Blair A.
Share Review
Report Review
Awesome website
November 12, 2017

Excellent shopping, good value for money. Love the promo actions ans discounts that they have. Quicke delivery as well.

Date of experience: November 12, 2017
Kevin K.
Sweden
1 review
3 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review
haven't recieved my order in 2-3 month
October 17, 2017

Haven't recieved my order in 2 month. Tried to contact them 3 times and still haven't heard from them...

Date of experience: October 17, 2017
Mexico
2 reviews
2 helpful votes
Follow Yvonne F.
Unfollow Yvonne F.
Share Review
Report Review
I like the shirt!
October 14, 2017

Fast delivery to France only two weeks, I ordered a size S, true to size.

I Would recommend this company. :)

Date of experience: October 14, 2017
Canada
1 review
4 helpful votes
Follow Penny M.
Unfollow Penny M.
Share Review
Report Review

I have been waiting two months for an item that was in stock. They said it would take 2-3 weeks. It was supposed to be a present for my daughter's birthday. Not only will they not get back to me now, but there is no tracking number even though they said it was sent after a MONTH. I am pretty sure it is a scam and that nothing is coming.

Date of experience: September 29, 2017
North Carolina
1 review
3 helpful votes
Follow Ms G.
Unfollow Ms G.
Share Review
Report Review
SCAM
September 26, 2017

Please do not order, from here they refuse to provide tracking information and are unprofessional. It took days to get a response which did not answer my question

Date of experience: September 26, 2017
Wisconsin
1 review
4 helpful votes
Follow Sara H.
Unfollow Sara H.
Share Review
Report Review
Awful Customer Service
September 24, 2017

I ordered three phone cases. One of them happens to be pictures below in this thread. Two of the three cases I had ordered are incorrect. It has been two weeks and 6 emails later and I have never received a reply. I am growing tired of this and all I WANTED WAS TO HAVE SOME PRETTY PHONE CASES. Since I purchased these through PayPal, I am now seeing if PayPal will look into this for me.

Date of experience: September 24, 2017
New York
2 reviews
4 helpful votes
Follow Romina N.
Unfollow Romina N.
Share Review
Report Review
An amazing store!
September 12, 2017

I have read negative reviews and I think I will disagree. They have everything im looking for! Actually, just ordered a new dress just a while ago and they promised that it will arrive for two days! Cant wait!

Date of experience: September 12, 2017
New Jersey
1 review
1 helpful vote
Follow Nataly D.
Unfollow Nataly D.
Share Review
Report Review
Beautiful clothes with a reasonable price!
September 8, 2017

I bought a denim jacket and two-piece outfit from ESYRO, I like the quality so much, the sequins of the denim are very well made, and the texture of top with pants are so soft. And the prices are so affordable. Definitely my favorite online store

Date of experience: September 7, 2017
Poland
1 review
1 helpful vote
Follow Michal M.
Unfollow Michal M.
Share Review
Report Review
SCAM
September 7, 2017

This "shop" is a scam. DO NOT make the same mistake as me and buy something from them. I never received what I ordered.

Date of experience: September 7, 2017
Mexico
3 reviews
3 helpful votes
Follow Elizabeth C.
Unfollow Elizabeth C.
Share Review
Report Review
Thank you! Thank you!
September 5, 2017

I was surprised to find out how great of a company they are. I ordered several times now and I am a fan who always has a good experience. In my opinion, they're def way trendier than other online boutiques. They are also well priced. Recommend to all you ladies!

Date of experience: September 4, 2017
Mexico
2 reviews
7 helpful votes
Follow Madison W.
Unfollow Madison W.
Share Review
Report Review
Best Online shop ever!
July 31, 2017

ES&RO is my absolute favorite place to shop! It's where I always get all my going-out dresses. Shipping has never been a problem, I always get my order on time or even early. The reviews on the website are great too - I always like to check and see what other people are saying, mostly if the size is true to size - which I mostly find it is. I don't hardly ever return what I order!

Date of experience: July 30, 2017