Essie Arts

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Michigan
1 review
0 helpful votes
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Terrible customer service
December 10, 2021

I ordered a custom jersey on October 30th and I followed up 20 times with no response received back.The company sent me an order acknowledgment and I replied back to it for status and the email came back undeliverable and that the email address was no longer in service. I verified I was using the one listed on their website. I also utilized the contact us on their website. I looked up the company online and called the phone number which of course was not in service. I then looked up the address and it says it's to a Cancer center in Texas?! I assumed I got scammed when it was almost 2 months later and all of a sudden the USPS tracking number tells me I received the delivery. I was completely in shock that they actually did ship it and it actually came the way that I ordered it.

Here is me trying to reach out for status on my order. The email worked back in November and I did a follow-up again today December 10th and now the email is found invalid! They took my $80 but did not ship the product. Their phone number is also fake.
Date of experience: December 10, 2021
California
1 review
0 helpful votes
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Nice Product
August 8, 2021

It took me more than 1 day and I still have not been able to complete this set. 260 pieces is too much for me. However its material is nice and thick. I will try to finish it

Date of experience: August 6, 2021
New Jersey
1 review
0 helpful votes
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AMAZING SERVICE
August 8, 2021

Very satisfied with this product. The product is made very meticulously in each piece. The box it comes in is also very nice, I personally love challenging games like this. And the service is AMAZING! It arrived here in the US within 9 days of ordering. I will recommend this same 20% coupon to my friends. Hope it also applies to my friend

Date of experience: August 6, 2021
New Jersey
1 review
0 helpful votes
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This is a 10 star review!
August 8, 2021

This is a 10 star review! The seller was quick to answer all my questions before I placed my order and after. He kept his word, speeding up the shipping so I got it on the day I needed it. Beautiful puzzle and just like the picture! I am very impressed by the customer service and recommend this reliable website!

Date of experience: August 6, 2021

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