Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of EssayPro

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to EssayPro - where students trust our team of pro experts with years of experience and hundreds of satisfied customers. We offer a wide range of services, including help with essay writing, editing, proofreading, and more, capable of handling tasks of any complexity. During 2021, we finished 300,000 assignments. Every month, our experts crafted 25,000 new assignments, with a daily influx of 850 fresh tasks.

We understand the financial struggles of students, which is why we offer affordable and student-oriented prices. Our mission is to provide you with quality help with assignments that meet your academic needs.

Our platform is like a fortress, offering you complete security and anonymity for a worry-free experience. Our support team is on standby 24/7 to assist you, and we even back our service with a money-back guarantee. Trust us with your academic success - order now!


essaypro.com
Dover, DE, United States
+30
See all photos
Sponsored message from EssayPro
Get 15% Off!
Claim Deal
How would you rate EssayPro?
grey stargrey stargrey stargrey stargrey star

EssayPro Reviews Summary

The company demonstrates a generally positive reputation, with many customers praising the quality of work, timely delivery, and effective communication from writers. Clients frequently express satisfaction with the professionalism and responsiveness of their assigned writers, highlighting a commitment to meeting specific requirements and deadlines. However, some reviews indicate concerns regarding inconsistencies in performance, with instances of procrastination and issues related to citation accuracy noted. Overall, while the service is well-received for its reliability and support, there remains room for improvement in ensuring uniform quality across all writers.

This summary is generated by AI, based on text from customer reviews

service
146
value
1,064
shipping
1,052
quality
1,091
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Laura B.
Unfollow Laura B.
Share Review
Report Review

So far so good, if had not been for the difficult time getting the payment complete I would have definitely given 4 stars.

EssayPro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2020
Texas
1 review
0 helpful votes
Follow Richard R.
Unfollow Richard R.
Share Review
Report Review

Quick & easy so far
July 27, 2020

Quick & easy so far. I hope its accepted once I submit it.

Date of experience: July 26, 2020
Texas
1 review
0 helpful votes
Follow Alex G.
Unfollow Alex G.
Share Review
Report Review

So far, so good
July 26, 2020

So far, so good

Date of experience: July 26, 2020
Nigeria
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Fantastic process thus far
July 26, 2020

Fantastic process thus far. I'm please and it is my hope to have good success in the end

Date of experience: July 26, 2020
Texas
2 reviews
0 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

Payment has been a hassle, and I must get accustomed to the site for easier navigation. From the satisfied customer comments, I would like to get a couple of writers to use when needed.

Date of experience: July 25, 2020
Meredith L. — EssayPro Rep
over a year old

Dear Patricia our customer care team is ready to help you anytime. Do not hesitate contacting them if any assistance is needed!

Alabama
1 review
0 helpful votes
Follow Janet B.
Unfollow Janet B.
Share Review
Report Review

First Time using the service, so I will wait for the final review after my paper is completed.

Date of experience: July 25, 2020
Meredith L. — EssayPro Rep
over a year old

Dear Janet, sure, take your time. We believe you will be highly satisfied with the quality of the papers received!

Arizona
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Share Review
Report Review

So far easy
July 25, 2020

So far easy. We shall see if satisfaction remains after I receive the essay.

Date of experience: July 24, 2020
Florida
1 review
0 helpful votes
Follow Alex S.
Unfollow Alex S.
Share Review
Report Review

AMAZING
July 25, 2020

AMAZING

Date of experience: July 24, 2020
Canada
1 review
0 helpful votes
Follow Ruth W.
Unfollow Ruth W.
Share Review
Report Review

Well...
July 24, 2020

Well... I'm a bit overwhelmed... but it is fast and efficient... Great so far!

Date of experience: July 24, 2020
Meredith L. — EssayPro Rep
over a year old

Dear Ruth, you are welcome to contact our 24/7 support team anytime if any assistance is needed!

Canada
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

OK
July 24, 2020

OK

Date of experience: July 24, 2020
Meredith L. — EssayPro Rep
over a year old

Dear Brian, thank you for the high rate!

Washington
1 review
0 helpful votes
Follow Dorothy Y.
Unfollow Dorothy Y.
Share Review
Report Review

This is my first time using this website but so far so good.

Date of experience: July 24, 2020
Maryland
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Share Review
Report Review

Would you please make payment a one step process instead of depositing then going back to hire a second time.

Date of experience: July 23, 2020
Meredith L. — EssayPro Rep
over a year old

Dear Nicole, thank you for your feedback. We work on improving our service every day. Your feedback will definitely help us to improve the quality of our work.

South Carolina
1 review
0 helpful votes
Follow Richard B.
Unfollow Richard B.
Share Review
Report Review

I am new to this, but the site seems very easy to use.

Date of experience: July 23, 2020
Nevada
2 reviews
0 helpful votes
Follow Carol M.
Unfollow Carol M.
Share Review
Report Review

So far so good, this is my first time using this website and doing this.

Date of experience: July 23, 2020
Texas
1 review
140 helpful votes
Follow J T.
Unfollow J T.
Share Review
Report Review

I placed an order and I received the order in timely manner. However, I could not use the paper because the topic did not align with what I needed. I reached out to management. I was told that Kate had to make the decision or provide direction. I was told by Kate that I would received a 30% refund. Now that I am requesting a refund, her tone has changed. I spent $145 and you would think customer service would be better. I don't recommend essaypro because they are not trust worthy.

EssayPro attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 23, 2020
Australia
1 review
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Share Review
Report Review

I like the bidding, first time so will see it's legitimate

Date of experience: July 22, 2020
Meredith L. — EssayPro Rep
over a year old

Dear Amy, thank you for your feedback! Our service is completely reliable, and we have helped over 100,000+ students succeed in academia, and this is backed by our customer reviews. Thank you for choosing us.

Oregon
1 review
0 helpful votes
Follow Christine D.
Unfollow Christine D.
Share Review
Report Review

The process to request a writer is easy and customer service is helpful to answer questions.

Date of experience: July 22, 2020
Oregon
1 review
0 helpful votes
Follow Carol L.
Unfollow Carol L.
Share Review
Report Review

I wish you were identified by my bank. I wasted 2 days I could have been working with you! I realize this probably isn't your fault but wish it could be worked out.

Date of experience: July 22, 2020
Meredith L. — EssayPro Rep
over a year old

Dear Carol, our sincere apologies for any inconveniences caused. We are doing our best to speed up the payment process and fix this technical issue. Do not hesitate to contact our 24/7 support team anytime if any assistance is needed!

Idaho
1 review
0 helpful votes
Follow Jessica Q.
Unfollow Jessica Q.
Share Review
Report Review

This is my first time doing something like this... I am very impressed!

Date of experience: July 21, 2020
Illinois
1 review
0 helpful votes
Follow Laura E.
Unfollow Laura E.
Share Review
Report Review

Good but I should pay only half then balance after review of the work

Date of experience: July 21, 2020
Meredith L. — EssayPro Rep
over a year old

Dear Tom, thank you for your feedback. We work on improving our service every day. Your feedback will definitely help us to improve the quality of our work.