On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Welcome to EssayPro - where students trust our team of pro experts with years of experience and hundreds of satisfied customers. We offer a wide range of services, including help with essay writing, editing, proofreading, and more, capable of handling tasks of any complexity. During 2021, we finished 300,000 assignments. Every month, our experts crafted 25,000 new assignments, with a daily influx of 850 fresh tasks.
We understand the financial struggles of students, which is why we offer affordable and student-oriented prices. Our mission is to provide you with quality help with assignments that meet your academic needs.
Our platform is like a fortress, offering you complete security and anonymity for a worry-free experience. Our support team is on standby 24/7 to assist you, and we even back our service with a money-back guarantee. Trust us with your academic success - order now!
EssayPro Reviews Summary
The company demonstrates a generally positive reputation, with many customers praising the quality of work, timely delivery, and effective communication from writers. Clients frequently express satisfaction with the professionalism and responsiveness of their assigned writers, highlighting a commitment to meeting specific requirements and deadlines. However, some reviews indicate concerns regarding inconsistencies in performance, with instances of procrastination and issues related to citation accuracy noted. Overall, while the service is well-received for its reliability and support, there remains room for improvement in ensuring uniform quality across all writers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am a 43-year-old male that recently decided to go back to college after a 25-year hiatus. I must admit I was very skeptical of this service at first, but after taking a chance, it has been a total blessing in disguise. Not only does it help me manage my work & school, but now Im also able to spend time with my daughter!
The structures to use this website are not really clear. I had to ask multiple times
Dear Andrew, thank you for your feedback. It is very important for us and will definitely help us to improve our work.
I will leave a review when it is complete. Loved the chat people so far, really helpful
Dear Angela, sure, we'll be waiting for an update from you soon!
I love your customer service. I helped me as a sister.
Easy to navigate. Love that I can hire my own rider based on experience and past reviews. In the past, I have used another site and would get papers back that were very broken English. Super excited that I found essay pro.
Dear Anthony, we are really glad to hear that our service was helpful to you. Thank you for your review. Please, let us know in case any assistance with the assignments is needed.
Rating average as I don't have a baseline to compare it with.
Computer problems - would be so nice to be able to speak to a real person.
The support is truly amazing, taking me through how to register
Dear Sarah, thank you for your review. We are happy to help you anytime.
I think that I need comprehensive explanation for HOW DOES ESSAYPRO work? Because until now, I did not relieze about the process
Dear Nicole, EssayPro is an online academic writing platform that connects talented freelance writers with students in need of their services. Unlike other writing platforms, our team is made up of native English speakers from countries such as the USA, UK, Canada, Australia, Ireland, and New Zealand. Students receive academic help at competitively low prices, and freelance writers receive a great demand for their educational services, year-round.
Just a little confusing on adding money and hiring. Hope I only did it once!
Dear Donna, no worries, You were nor charged twice. We appreciate your high rate!
I cannot yet give a full review, because I haven't received the research paper yet, but so far the process is fast and easy!
Dear Steven, we will do our best for your order!
Great experience thus far. Website is great and easy to navigate.
Dear Michael, thank you for the feedback provided. It has always been our priority to make customers feel satisfied with our service.
Clear instruction and varieties of choice for client
Dear Sandra, thank you for your feedback. We are very pleased you have chosen our service!
Website is confusing. We'll see how the writer does.
The site is very professional and does everything to help you.
Dear Adam, we really appreciate your feedback. We will do our best for all your orders.
Super easy to put out your work for writer bidding
I would prefer to speak with someone and give directions.
You have to let me cancel writers I do not need and hide them, so the list will be shorter. Otherwise, I am lost in all offers, and there are so many.
Dear Linda, thank you for your feedback. It is very important for us and will definitely help us to improve our work.
The payment process and selecting the writer were very confusing, but I was able to hire someone this morning.
It's been quick and easy, I really liked the bidding format
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jeff, thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made it pleasant and we look forward to seeing you again soon!