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EricDress Reviews Summary
The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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A friend recommended me to visit this site and guess what? I discovered these sexy stilettos. They come in different colors of your choice and have a variety of designs; just sign in to the site and make a choice don’t forget to give your size. I was amazed at how fast my shoes were delivered! They fit comfortably and there are no complications in the ordering process. They offer great services at a fast and cheaper rate. I love this site.
Just ordered my 3rd dress from ericdress.com. (my sweet 16 dress, junior prom dress and now my senior prom dres) Great customer service, so friendly and helpful. I'll always come to ericdress for my dress needs! ”
Placed my order 9th February it is 17th March nothing received, various emails sent last week and received tracking email which does not work! Ordered t-shirts hoping they get here by the summer! Cant comment on garments because I haven't got them yet - only order if you have no deadline for delivery. Its now over 5 weeks since order placed. Customer service poor
The shirt was cheap and the logo was well designed. The material is also soft and quality. Thanks Eric Dress...
For a leather bag with a feminine design I would have expected it to be more expensive. Having got it for 101 bucks was an achievement.
Had done business with Eric Dress for years. I have always been treated greatly. Without hesitation they came out to the door and corrected the issue when any arise. I would use the site again
Easy ordering and they allow special orders so we can more easily try different items.
I have ordered 2 winter jacket for my daughters. When they arrived they did not like because the sizes were to small for medium and small, material was poor, the metal button fell apart and when you take jacket off inner sleeve comes out of the sleeve because it is not attached to sleeve with anything. When I asked abut where to return it they told me to return it to Chine and I had to pay £28 shipping fee. Customer representative suggested that I am better of to resell on e-bay is appalling if you are not happy with goods sell it to somebody else.
Dear friend,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. We accept refund only after we get the items you returned. Also, I will inform this question to our higher manager. If you have any questions, please feel free to contact us at:[email protected] or [email protected].
Have a nice day.
Ericdress Team
It was the exact dress and size I ordered. I will refer to all my friends. I had ordered a dress for my sister.
This is the first time I've bought anything from ericdress.com and I am extremely happy!
I bought a prom dress for my daughter from ericdress.com.On her prom day she looked amazing, everyone commented what a fabulous dress and where did we purchase. I would highly recommend this site and not hesitate to purchase from them again.
I receive products from Tbdress.com and it's really the best shopping online website!
I'm very satisfied by the quality of products I received, all is similar to the picture of the articles on the website.
Shipping was fast as well, and the service is kind!
Quality of the products, the website, the shipping is similar as website well-known as Asos for exemple!
If you love fashion and to have a lot of choice on a shopping online website, you should visit and buy on Tbdress.com!
The dresses came well packed and on time! Keep up the good work you all! If you are looking for special occasion dresses, this is the place, you won't be disappointed
The full money has been taken out of my account on the 5 feb. But I've only received half the order.
I've tried to be patient, but with no update from Eric Dress. I'm very disappointed with this service. What is the hold- up!
Dear friend,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations. Anyway, we will try our best to improve our service. The shipping company you chose is slower than others. I believe that you will get your items soon. If you have any other questions, please feel free to contact us at [email protected] or [email protected].
Have a nice day.
Ericdress Team
I will recommend ericdress.com to people in the future and will definitely be buying from you again. Thank You. Very happy customer.
I ordered from your company after extensively speaking with your staff. I ordered a red prom dress on September 12th... it arrived on my doorstep September 26th. I couldn't have asked for better service, and the dress is gorgeous! I will definitely be back to do business with your company again soon. Thank you so much to your staff for your patience and kindness. It is so appreciated!
I placed an order on 2/6/15 & still have not received it! They finally responded to my email on 2/26 & said they were CLOSED due to their Spring Festival from 2/13 - 2/26! And that it would take an ADDITIONAL 8-12 days to "PREPARE" my order! WOW! SO BASICALLY THEY TAKE YOUR ORDER & PAYMENT & YOU JUST WAIT UNTIL THEIR SCHEDULE PERMITS THEM TO SHIP YOUR PURCHASE! Further, they knew they would be closing for the "Festival" when they were taking orders & money & didnt RESPECT the customer enough to tell them! SHAMEFUL! STAY AWAY!
Dear friend,
Thanks for your review here.
I'm sorry that you had a bad shopping experience on our website. We will check your order with the order number you supplied, and we will contact you to solve your problems as soon as possible, please pay attention to your mailbox. If you have any questions, please feel free to contact us at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team
I ordered 2 pair of boots in January and still have not recieved my boots, they said I would have them by the 4th of Feb. Well it is now the 28th and i still have not gotten them, all these good reviews on here are B/S, NOT NOT ORDER FROM THEM! I have also noticed they have a bunch of websites with different names, BEWARE
Dear friend,
Thanks for your review. I am so sorry that you had such an experience on our site, would you please let me know your order number so that I can check your order details? Anyway, we will try our best to improve our service.If you have any questions, please feel free to contact us at [email protected] or [email protected].
Have a nice day.
Best regards,
Ericdress Team
From the business
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
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Dear friend,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.The reason why you didn't get your package very soon is that the shippment is slower and any way, you will get your items in the end. Please be patient and I've informed your questions to our higher manager. If you have any questions, please feel free to contact us at [email protected] or [email protected].
Have a good day.
Ericdress Team