eReplacementPartsReviews 4,461

I was hesitant to order from this site because I'd never heard of ereplacemrnt parts and I'd gotten scammed on a different website recently. Decided to order from ereplacement parts because reviews were good. Great experience overall. Got a confirmation email immediately and tracking info soon after. Part was delivered in a few days. Part received was what I ordered and was as described. Would recommend this site and would purchase from again.

The web page was very easy to use and customer service is very responsive, but the shipping & product received not so much. The ordered items took forever to ariived and I had to cancel one so they would release my order. The items were received in good condition, but the construction quality was terrible. You can see they came from china, because some parts did not fit the BBQ. Also some fitting bases were missing. Other parts I has to hammer the in order to screw the bolts in place. I am including some pics so you can see the poor quality of the termination. The left panel hinge was welded correctly, but the right panel hinge was welded in the middle of bar and did not fit. As you see in picture I had to hammered in place. Also one of the frame supporters did no has a bracket to support the beam. I had to improvise another solution.

Never again will order parts.

I submitted an honest review earlier today. I need to correct that review. I RECEIVED THE PART yesterday evening but did not find it until this morning. The postmark was November 23rd, and I received it last night December 7th; I had no idea it would be in the postal system for that long.
I want to thank eReplacements for their service; they sent many emails on the status of the order which I appreciated. I will continue to patronize the site and highly recommend it to others, because they get the job done for hard to find parts - just have PATIENCE!

I have been unable to contact you since 11/1/2020
On 10/26/2020 I ordered part DLC-865AGTXT1 work bowl for Pro Custom 11 food processor
What I received was part DLC-2011WWBN1 for Prep 11 Plus
Please send me the correct bowl I ordered and need ASAP
I then will return the wrong bowl sent to me
I also ordered the food processor cover but the cap for the middle was missing part DLD-806TX
Please make this wrong, right. It have been over a month
Perry Elmquist

This filter cage replaced my broken Craftsman filter cage and it works great. The old filter cage had a threaded tip to slip over it screw on filters and had to be locked down with a black screw cap. But this one had a big white tip to push on filters (rigid instead of craftsman) and it can lock down with big white tip hooked to the top. But the old cage filter's old filter plunger fits inside the cage, the cage locked onto my vacuum, and it's working great!

I ordered a replacement triple pulley for my Powermatic planer in August 2020. I waited over thirty days for it to arrive (which seems a long time) only to find it had broken during shipment. The vendor had shipped it lose in a plastic mailer envelope that had almost no protection. The pully is pretty heave with exposed edges, one of which had snapped off. The envelope was cut in multiple places where the edges of the pully had hit hard surfaces during shipment, showing the shipping container was not suitable to protect the hardware. I returned the pulley without issue. Instead of ordering the replacement online, I called in the order so I could specifically ask for the replacement pully to be shipped in a protective box. I also requested expedited service which unfortunately didn't happen. After waiting an additional thirty-five days, the replacement pulley again arrived damaged; packed in the same type of thin, plastic envelope. I have now been waiting three months to fix an essential tool in my work shop, and I still don't have a working part. To say I am disappointed is an understatement.