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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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Georgia
1 review
0 helpful votes
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Perfect fit
January 7, 2020

Second purchase of these same items over ten year period. Same fit, same function. If it breaks again I know where to go again. The only thing that changed was the price.

Date of experience: January 6, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello James, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Perfect part
January 7, 2020

Part was perfect... only problem was I paid extra for faster shipping and it took twice as long to get it... But customer service was awesome... they refunded the difference for reg shipping and fast so all was good! Thanx!

Date of experience: January 6, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Lee, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Oklahoma
1 review
0 helpful votes
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Had a broken Handel on a 30 year old pressure cooker went on line and quickly found a replacement and now as good as new.

Date of experience: January 6, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Gordon, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Massachusetts
1 review
0 helpful votes
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I would have had to spend a lot of money to get my Milwaukee electric ratchet fixed until I discovered your website. The part was extremely cheap and the same quality as the original. It also arrived way faster than I thought.

Date of experience: January 5, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Joel, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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Just what I kneeded
January 6, 2020

It was just what I needed. The instructions were clear and easy to follow. The website was easy to use and the delivery was timely.

Date of experience: January 5, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Mina, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

North Carolina
1 review
0 helpful votes
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The pressure relief valve for my Craftsman compressor needed replacing. The valve I received was a perfect fit and at a reasonable price.

Date of experience: January 4, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Lawrence, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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They had an outdated part for a robĂ´ coup I really liked... and got it within 2 days great. Thank you

Date of experience: January 4, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Marc, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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Website was easy to use and ordering was easy as well. Prompt delivery. If I ever need more parts for my equipment, I'll definitely get it here.

Date of experience: January 4, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Richard, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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I have ordered numerous small parts for various shop items in the past few years and ALWAYS had a quick response, mailing, and very good results with the parts that were mailed. This is my go to place when you need the parts quick and a decent price.

Date of experience: January 4, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Jim, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

New York
1 review
0 helpful votes
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I've received a few different parts now and have been satisfied with the availability and ease with which I can receive them. Will keep coming back as I need parts.

Date of experience: January 4, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

South Carolina
1 review
0 helpful votes
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Router repair
January 5, 2020

I love how easy it is to diagnose an issue and find the requisite part. I used ereplacementparts to get the part and you tube to figure out a difficult disassembly. I am back in business! This is the fourth tool I have been able to repair using this site--awesome.

Date of experience: January 3, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Mitch, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Virginia
1 review
1 helpful vote
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Wrong size
January 3, 2020

They advised that the part I needed would fit my crock pot, but it didn't. Then they make it very difficult to return and get a refund!

Date of experience: January 3, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Diana, Thank you for the review. We're sorry to hear about your experience with us. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Washington
1 review
0 helpful votes
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Way to go!
January 5, 2020

This parts replacement website is easy to navigate, has great diagrams of parts and easy to utilize payment processing... Way to go!

Date of experience: January 3, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Chris, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Minnesota
1 review
0 helpful votes
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Hand Blender Parts
January 5, 2020

Fast service, Great Price and perfect fit. I looked every where for the part and only you had it. You're my go to parts replacement place.

Date of experience: January 3, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Jeff, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Indiana
1 review
0 helpful votes
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Fast and friemdly
January 4, 2020

Ordered the parts i needed and had them in three days. I will use them again the next time i need parts.

Date of experience: January 2, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Steve, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Texas
1 review
0 helpful votes
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Great Service
January 4, 2020

Always helpful for part for my mowers. Just wish they would let you know the parts would be delayed if one item is backordered, and give the option to send what they have and ship backordered parts later, even if there were more shipping costs. Never had a problem with the parts or the order!

Date of experience: January 2, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Brian, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
1 helpful vote
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I tried to order a pair of parts online, found the parts and were in stock according to website. Got all the way to check out, but then the site would not let me finish. So then I make a phone call to complain and of course they know nothing of a problem with the website. So I then place the order with the representative over the phone. On the web site it is advertised shipping of 5-10 business days, after talking with the rep. She said one part was in stock and one was not, even though the website said both were in stock. It ended up being 31 business days to get my complete order, every time I called to question what the hold up was, I got the same thing no help at all and no one even offered to check on it until I GOT LOUD AND CURSED. I do not recommend company nor will I ever go through this again with them. The worst customer service treatment I have seen in a very long time.

Date of experience: January 2, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello John, Thank you for the review.We're sorry to hear about your experience with us. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Washington
1 review
0 helpful votes
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Great Service
January 3, 2020

Will be my "go to site" for replacement parts in the future. Parts arrived more quickly than I expected. They found the correct part that others had not been able to supply. Thanks...

Date of experience: January 1, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Alex, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Utah
1 review
0 helpful votes
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These were a crankcase gasket and crank seal for a n MTD snow blower engine I was working on. They were easy to replace and have worked fine.

Date of experience: January 1, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Bud, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Louisiana
3 reviews
0 helpful votes
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I ordered a replacement carb for my blower along w fuel line, primer bulb, air filter and plug. All the parts were shipped promptly and packaged well. New carb was easily installed and worked on first pull. Will order again from eReplacementsParts... well done... thank you

Date of experience: January 1, 2020
Natalie D. — eReplacementParts Rep
over a year old

Hello Rich, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. We look forward to working with you in the future for any of your repair needs.

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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