Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
We monitor reviews for authenticity
Excellent customer service... person taking order was very knowledgeable and helpful.
Very timely receiving replacement part. Many thanks
This site is awesome. I have some aging tools that are starting to break down, and eReplacementParts is where I go for the parts. On the one occasion that I called them, the woman that I talked to was very friendly and helpful, and helped me arrange a return and an order for the right part. The online order process is as good as I've seen, and they keep you up to date on delivery. I could not ask for more than that.,
Just the part I needed! Quick and easy and really affordable too! What more could you ask for, love it now I'm back to mowing winter leaves thanks guys will use you again when needed for sure,
It is very easy to business with you guys, finding hard to find parts. Prompt service and order was correct, which is questionable with some companies. I will continue to do business with you when I need parts. Thanks
Hello David, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I had a rechargeable tool that had been discontinued by the manufacturer years ago. They did not have the part that I needed. However, they suggested to me that I check eReplacementParts. While I never heard of them, I checked them out and yes, they had the part. I had also checked availability on the the internet - YouTube had a work-around with a similar replacement part but the adaptation was complex. Finding the part on eReplacementParts was simple, price did not seem out of line, ordering was also simple, and they shipped right away (shipping charge was not unreasonable). When the part arrived, it was an exact match to the one I needed to replace. This was a happy-ending that I did not expect. EReplacementParts (bookmark) is my go-to resource for parts, for sure!
Hello Larry, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
You can find the little repair parts for for small electric tools. The site has the technical drawings so that you find the tool and it's parts accurately. There are also helpful how to videos available.
Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I've ordered parts for our grill, my fishing reels and now a part for my bandsaw. All of the parts were the correct part, fit and worked correctly. Its saved us a lot of money - being able to repair these items, and not having to purchase new ones. Thanks eReplacement parts. Highly recommended
Hello Ken, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Part was exactly what I needed and worked perfectly. Received package fast and saved me over $100 from what a dealer was going to charge me.
Hello John, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
***I bought a solenoid for the breville espresso machine. It works great also fast shipping. Good prices.
Hello Ludmila, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
At this time I couldn't tell you if I was satisfied considering I placed an order over 14 days ago have received MULTIPLE updates on when I'm "supposed" to receive product from fed ex and each one has a different date. The latest being the 21st of January. Almost a month since I placed the order? I don't think that ordering something and having to wait over 3 weeks to receive when it comes from the US is acceptable at all.
Excellent service and product came fast! Will order from here again when I need parts! Excellent schematics of parts!
Hello Matt, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Found the parts I needed and the "how-to" videos needed to get the job done right. Would definitely recommend these folks to anyone looking for parts.
Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I recently found a reel my father bought back in 1985 and I thought I would have to throw it away until I found you on the internet, I ordered the part and it worked perfectly, Thanks ereplacementparts I was able to save a valuable piece of equipment.
Hello Jimmy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
My elliptical gets really heavy usage, between my son and I. It is a beast of a machine. Sturdy as it is, it has its weak point, and I found them! I've broken it twice. I had no idea how I was going to fix it, my only option, as a new one was out of the question. I found eReplacementParts website, looked up my elliptical, identified the broken parts and places the order. When the parts came in the first time, I procrastinated, not thinking I could do it - but once I made up my mind, I did it! The next time it broke, I knew just what to do. It was even easier the second time and I did not hesitate installing when I got them - I even showed my 15 year old son the entire process, as he was the one to break it the second time. I'm so grateful for a website this comprehensive and for offering such a great service. Thank you! Now my son and I can continue our workouts with little lapse in time!
Hello Rebecca, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Your site made it easy to find parts that I needed, I ordered the parts, you shipped quickly, all parts fit perfect and I got my nail guns fixed.
Hello Marc, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
Needed a new ring for old presser cooker. Never thought I find one but I did and it came quickly. Would surely use them again
Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.
I haven't even gotten the parts for my chainsaw yet so it's hard to give a proper review and I haven't even received the parts that I need to fix it
Hello Sam, Thank you for your review. We appreciate your feedback. Please feel free to leave further comments once you receive your order. We would also be happy to check on the current status if you can send us a private message with your order information. We apologize for any inconvenience.
Every time I order parts from E replacement it is exactly the factory replacement part I need. Perfect fit works exactly as I needed it to work.
I ordered a part according to your website and it didn't fix the problem. It wouldn't go in all the way and would let the chuck turn at all. The problem is the screw inside is missing and the chuck won't tighten on the bit. It won't close at all.
Hello Laurie, Thank you for your review. We are sorry to hear that the part did not fix your issue and have sent you a private message.
Easy and quick service! Will definitely use again! Both parts were just what I needed and at a good price. Showed up three days early.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


Hello Chris, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.