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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Thank you for quickly filling my order of a choke cable for my Toro tractor!
I would recommend eReplacementParts for all replacement parts needs!
A+++++
Wonderful experience. Really good service with very speedy delivery of needed part. Will definitely use again if another part is needed.
Easy to install and fit perfectly. Website matched model number of my clippers to this part. Shipping was a bit long, but everything is taking a bit longer during this shutdown.
It is so very refreshing when something works as described. I got the replacement bag for my Toro leaf vac/blower. It grinds the dried leaves up making it perfect for mulching my garden. I couldn't be happier.
Exactly same part as original. So I have no complaints. Very fast service even in a pandemic. I will certainly look to you for all my shop tool needs. Thank you...
We looked every where for the bear for our weed trimmer.The only place on the internet that had the part. Thanks
Parts lookup, Details of parts and customer reviews of parts are outstanding. However, you fail on delivery time. You take too long to ship. Example: part ordered on April 18 and delivery date of May 6th is very poor in the united States.
Order parts for my equipment on a regular basis and also get parts in a very timely fashion. I run a construction business and its is hard to find parts for my equipment but they have always been able to help.
These were genuine Briggs and Stratton parts that worked just like they should. And they showed up quickly. I was very pleased.
I have an older Craftsman mini tiller that needed a new fuel line assembly. I ordered on-line and it was shipped and received very quickly.
Determined my model and year, identified the correct part, adjusted my cost to align with an online price, shipped quickly and arrived a day earlier than estimated, part was exactly right. I will purchase hear again if parts are needed. My contact/tech was great... friendly, knowledgeable.
I ordered blades and a replacement drive belt for a huskvarna mower that had a less than stellar background. It has been used and abused by more than one person. The salesperson asked for the model number and informed me that the parts I needed were in stock, and would ship either that day or the next. I ordered them, and they arrived in three days, fit perfectly, and got the machine up and going. Nice going, people!
Part was faulty, after replacing the part I followed instructions as to how to fill and all requirements. Still leakedI sent information to company but did not receive a reply
I had a back-ordered part holding up the shipment of an order. A short email to customer service had the item removed from my order (at my request, so I can order later), and my order shipped the next day. And I received a couple days earlier than the estimated arrival.
I broke the handle off my Presto electric griddle. The part was correctly described, came quickly, and fit perfectly -- it's like new now.
I had to ordered a replacement gas tank for a pressure washer. When it came, it was the right part but it did not come with a gas cap. I did save the old tank but unfortunately I could not find the old gas cap. No Problem. I would just order a gas cap. Come to find out they no longer make the gas cap. That was a big disappointment. How could you sell the tank and not the cap. That's like selling the car without the tires. I take responsibility for losing the gas cap but you would think the tank and the cap would be part of the tank.
While working with my belt sander it started to lose power. When investigating I found one of the brushes was broken off. The problem seems to be with the brush holder. When I tried to remove the cap holding the brush it was jammed tight into the holder.
EReplacement Parts had the diagrams for me to find the correct parts I needed for my sander. Shipping was quick and my sander is back to full strength. Thank you for the service.
Customer Service Representative was like speaking to one of my family members...
A-1 product, Excellent fast service... What more could you ask for.
It was a pleasure dealing with these people...
I ordered a part for my grill 32 days ago. When I ordered the part, the website stated they had it on hand. After not receiving a shipping confirmation email, I decided to email the company. I was told it was a special order item that is coming from manufacture and it would take 7-12 business days for ereplacementparts to receive, then to ship to me. I continued to follow up over the past month by sending another email, and calling the company direct 3 times. Each phone conversation and email ended the same way with them telling me to continue to wait, and that it has not arrived in their warehouse yet. I spoke with manager Becky, who was VERY rude, and told me that special order items can take up to 20 days to arrive in their warehouse. I told her that is not what their website states, and she snapped back rudely stating I was wrong, and that I was just going to have to wait longer. I asked to speak to a different manager that wasn't so rude, and after waiting 15mins Rob called me and promised to look into this delay. 9 days later, I had to call Rob back, and he stated he had not had a chance to look into this for me yet.
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Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members