eReplacementPartsReviews 4,461

I placed 2 orders and had problems with both. The first order they shipped to the wrong address. The second order has an incorrect part. They were impossible to speak to and unhelpful or unresponsive via email.

I needed a new guard for our trimmer. Couldn't find the part at the store and thought I'd be buying a new trimmer. I found this site and was excited it was available and amazed at the low price. No shipping problems. I'll use this company in the future.

I emailed about the return and replacement of shelf for my grill
No reply
Yet
Still waiting for an email on how to get credit and the correct part

I was very pleased to know that you had the replacement parts for my older blade edger. Got the edger all tuned up and new parts put on, and it works perfectly. Thank you.

I ordered the parts with hope of a quick turn around. They advertise next day shipping yet it took 7 days to ship. I find this false advertising

Was not happy to the way y'all replied to me about my order, made me call y'all back several times and my product was in back order for two weeks with out letting me know because I was told it was to be recieved in three to six days and I still have not received it so please don't ask me about an honest response back

Was told up front product would be delayed to a certain date and actually received it a few days earlier. Part was in great shape and just what I ordered

I have been using eReplacementParts for several years. I have bought and replaced parts on several appliances, the parts fit perfectly, ordering is easy, diagrams are clear and easy to read. My overall experience has been great. I highly recommend eReplacementParts for all your part needs.

I ordered parts off the website diagram for my model chain saw. The parts did not not fit but were close. I went to a local saw repair shop and bought the correct parts for $23. I paid $63 to purchase and ship. Lesson learned.

Had a horrible experience, after 3 weeks of waiting got sent the wrong parts for my lawn boy, all the parts are for a TORO? Air filter is wrong, drive cable for self propell was way too long!, only thing right was the blade for my mower

The part does not fit even though we ordered the part shown. Very disappointed as now we still can't use plus the wait time to arrive was long

Ereplacements is particularly great because they supply diagrams of the tool and its parts making it very easy to order. Hope they keep up the good work.

Ordered new tray, burners, and igniters to refurbish our Coleman Toad Trip grill. Some of the parts were on back order with the Supplier due to Covid 19. I was provided regular updates which we appreciated. The parts eventually shipped and everything fitted as it should.

Quick on shipping also online baying is very easy to use. Service for help on a part you need and is on back order is very fast too.

The parts diagrams for my Honda Tiller and Hitachi Trimmer were perfect for finding my repair parts and the parts that arrived were exactly what I needed. So good to know that with eReplacementParts I can maintain my equipment rather than taking it for repair.

Bought New Roller brush and belt for UH******* hoover vacuum and received wrong roller 5'' too long for my vacuum. Wrote and E-mailed mulitiple times without any return response Had to return the roller at My cost, $12.00 out of my pocket.

My parts were shipped in a timely manner with good notification. Also, I returned a part and the RMA process was easy and efficient. Overall good business applications with your company. I will purchase again in the future. Thanks!

Ordered a replacement Lawnmower Grass catcher. Wrong item was sent. I tried to contact the company by email and phone. Never got a response from the email. Phone recording says to contact them by email.

Got the parts I needed, took a while because they had to be ordered from the mfr. Would have been nice to know when I ordered, not after the order was placed.